HT201210 Trying to restore ipod and keep on getting error message: the ipod software update server could not be contacted. the network connection was reset
Hello can someone please help? Trying to restore ipod and I keep on getting error message: The IPod software update server could not be contacted. The network connection was reset. Make sure your network is active and try again.
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem
Similar Messages
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When I try to restor my ipad mini I get the error message "Te ipad software update server could not be contacted. You do not have enough access privleges for this operation." Please help!!
I also have same problem i dont knw what to do ???????????????? have u got any solution >>????
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I've been trying to restore my phone the whole day and every time that's about to finish the extration this message comes up " The iphone cannot be restored at this time because the iphone software update server could not be contacted or is temporarily unavailable"
Do anyone know if there's a way to fix this? It's in DFU mode so I can't do anything with it anymore, i have no phone.
Please help.Windows user? Maybe you should check your HOSTS file to make sure nothing is stopping you from contacting Apple's servers - though if you're not looking to update you might still be out of luck. Also, maybe disable IP blacklist apps like PeerBlock just in case they're interfering with your connection to Apple.
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WHY DOES MY PHONE KEEP SAYING " THE IPHONE SOFTWARE UPDATE SERVER COULD NOT BE CONTACTED???
The most likely reason is you once used your computer to hack or jailbreak a phone or iPad, and the process corrupted the network database on your computer. You need to edit your hosts file and remove any lines that contain gs.apple.com.
The other possibility is that your firewall and/or antivirus is blocking access to Apple's activation servers. -
When trying to Sync my iPhone i got a message saying that my phone could not be read and that it should be restored, upon doing so i got another message saying the iPhone software update server could not be contacted what do i do?
I have now discovered that i cannot update or restore any of my devicesWere those items purchased or downloaded under a different apple ID than what you are logged into on the phone?
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i keep getting a message saying 'the iphone software update server could not be contacted' when trying to restore my iphone. Any ideas on how I can rectify this? Thank you
Thank you. No my phone hasnt been jailbroke, therefore I'll keep trying.
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When I am trying to upgrade my iOS version I am getting an error message saying " the iPad software update server could not be contacted", I also get an error message prior to that which says the certification of the server is invalid?
Temporarily disable any security software on the computer and try again.
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(The iPhone "Named" cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable.)
can anyone help me with this issue, every time i try to restore it will come up like this error message.Restore the iPhone when connected to iTunes by cable.
Still the same TS1275?
Is your iPhone jailbroken?
Or
Has your computer ever been used to jailbrake or downgrade (Tinyumbrella) any iPhone? -
iPhone cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable
Restore the iPhone when connected to iTunes by cable.
Still the same TS1275?
Is your iPhone jailbroken?
Or
Has your computer ever been used to jailbrake or downgrade (Tinyumbrella) any iPhone? -
I am trying to upgrade my iPad from version 4.3.5 to the new 5.0.1 and I get the above error message. It says, The iPad software update server could not be contacted. I also do not have an Update button when I go into Settings and General.
You must have ios 5 or later for that facility to show up. Meanwhile, keep trying /try later via iTunes on your computer..
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Help! Everytime I try to update my iPad 2 on 4.3.3 it get is error message "The iPad "iPad" cannot be restored at this time because the iPad software update server could not be contacted or is temporarily unavailable." I dont know why please help.
I'm running 4.3.3 on a ipad 2 im computer is connected via wire to internetSee
iOS 5: Updating your device to iOS 5
http://support.apple.com/kb/HT4972
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. After you update to iOS 5.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
i bought a new iPod nano 6th generation and when i am trying to sync it with iTunes its saying "the iPod software update server could not be contacted. the server does not support this version of itunes" cn any one help me how to set the thing right.
Regards,
Brahma.You need to update to the latest version of iTunes. Go to the apple and select software update.
i -
my iphone 3GS in recovery mode! what should i do if a statement like "the iphone software update server could not be contacted" appear?
Let's try the following document with that one.
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
(If the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.) -
What can you do when Ipad upgrade said "Ipad cannot be updated at this time because the ipad software update server could not be contacted or is temporarily unavilable. Please try again later.
Where can I download the ipad software myself?What entries do you have in your HOSTS file on your PC/Mac?
If you have ever used TinyUmbrella your HOSTS file could be redirecting the request to a local server or Cydia.
Look for any entries which redirect gs.apple.com and comment out or remove. -
the ipod software update server could not be contacted.the network connection could not be established
Try changeing the DSN server. See:
iOS 5 update issues "Network...: Apple Support Communities
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