HT201210 What To Do When You Restore Your 1st Gen. iPod And iTunes Says It Can Not Be Done Due Too An Unknown Error (1)

What To Do When You Restore Your 1st Gen. iPod And iTunes Says It Can Not Be Done Due Too An Unknown Error (1)

ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable           
- Also, confirm your security software and settings are allowing communication between your device and update servers.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
  Apple Retail Store - Genius Bar     

Similar Messages

  • Can't restore my third gen ipod nano.  Says it can't connect to the internet to restore yet I have no problem connecting to itunes.  Have check the connection, emptied the cache don't know what esle to do

    Have tried to restore my 3rd gen ipod nano.  Originally config to an apple maching now have windows.  Press the restore button and get dialogue box that it can't connect to internet.  Internet is strong connection through home wireless.  Easily connects to itune store.  Have cleared cache.  Don't know what esle to try- any ideas?

    Does the iPod connect to other networks?
    Does the iPod see the network?
    Any error messages?
    Do other devices now connect?
    Did the iPod connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • HT201210 What to do when you forget your password?

    i tried restoring but that didnt work either. !

    If you mean the four digit lockscreen passcode:
    IPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

  • What does it mean when you enter your gift card code and it says it is certificated or prepaid

    idk

    http://support.apple.com/kb/ts1567
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • What do you do when you forget your passcode on iPod touch

    what do you do when you forget your passcode on iPod touch

    Forgotten Screen-Lock Passcode
    Connect the iOS device to your computer and try to make a backup
    iOS: How to back up
    Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up    
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store    

  • Did you know that Verizonwireless is saving your checking account information when you pay your bill by check and then making it part of your "MyVerizon"? This means of course if they get hacked that information could be compromised. What do you think of

    Did you know that Verizonwireless is saving your checking account information when you pay your bill by check and then making it part of your "MyVerizon"  without you adding it? This means of course if they get hacked that information could be compromised. What do you think of this?

    Credit card and debit card and checking and savings information is encrypted so it is possible to be hacked, but the odds are greater to get hit by the Love Boat then to have a wide scale hack.
    Oh yes they do happen, Bank of America, Chase, Citibank, Target and quite a few others. But in all the years I have paid my invoice with saved card information I never been hacked.
    You use good passwords and the risk is minimal.
    Good Luck

  • What to do when you forget your apple security question

    What to do when you forget your apple security question

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104241)

  • If you continue to see error 4005, 4013, or 4014 when you restore your device

    i continue to see error 4005, 4013, or 4014 when i restore my Iphone 5

    If you get the same errors on different computer and with different computers then contact Apple : iOS: Restore errors 4005, 4013, and 4014 :
    If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.

  • HT4623 when you restore your iphone do you loose all data

    When you restore your iphone do you loose all data????

    When you restore all new - you will lose text message, pictures.. however you can sync back contacts/apps/music via itunes.  IF you imported your pics to your computer you can sync it back with itunes.
    If you restore from backup - then no data loss.

  • HT201210 restoring ipod and it say's can't find software and use a cd-rom if necessary. what am i supposed to do? my ipod is stuck on the connect to itunes screen and wont do anything.

    Restoring ipod and it say's can't find software and use a cd-rom if necessary. My ipod is stuck on the connect to itunes screen and wont do anything. What am i supposed to do?
    Please help, i will be very grateful

    you can do is go to ijailbreak.com then select downloads section.......scroll down and see the latest version of ipod touch second generation is available for download.....when it gets downloaded connect your iPod to itunes or keep it connected then hold option and click restore (mac) search the software by writing in search "iPod" a thing with white cube will show up if it is the file you just downloaded click it and wait for itunes to do its work......you can ask more if you are on windows

  • My iPhone 4 I can not activate and when you try to give me a message for activation activation can not now try later

    my iPhone 4 I can not activate and when you try to give me a message for activation activation can not now try later

    What is the exact wording of the error message?
    Is there a sim in the iPhone?
    Has the iPhone been jailbroken or modified to work with
    other than the original wireless provider?
    Did you recently restore the iPhone or update the iOS version?
    What cellular provider in which country are you attempting to use
    the iPhone with?

  • What to do when trying to log into my iCloud and it says "this apple iD is valid, but it's not an iCloud account"?

    What to do when trying to log into my iCloud and it says "this apple iD is valid, but it's not an iCloud account"?

    If you have not already created an iCloud account elsewhere you cannot do so on  PC, and that is the error message you will get. You can create an iCloud account on a Mac or an iOS device and then you should be able to sign into it in the iCloud Control Panel in Windows.

  • When you are pulling music from a hard drive and it says music can not be found, is there a way to stop it from doing that every time I play music from my computer? It used to find all music now it only finds 1 song at a time

    When pulling music from a harddrive and it say music can not be found, is there a way to stop this from happening every time I play music on my computer? It used to find all music when serching for song but now it only finds 1 at a time. I have over 2000 songs so I can't go through this every time.

    1) However I do not want to move my itunes Music onto the flash drive, only my Movies, and want to keep my music on my hard drive.
    Is this possible?
    Yes
    2) Do the MacBook Air's not have a separate program other than itunes that can play movies? If so, is there a program I can get to solve this problem? I went onto the App Store to see if there was something I could download, but all the apps were for creating DVD's, not simply playing them.
    If you can play the movies in iTunes, you should be able to open the movie files using Quicktime, which should already be on your system.  If you have already transferred the files to your flash drive, open the flash drive in Finder, and hold control when you click on the movie file (or right click if you have the enabled) and select Open With Quicktime Player.  This should play the movie directly from the flash drive. 
    If you want to set all .m4v files to open with Quicktime by just double clicking on the file, you can follow the steps here: http://www.tech-recipes.com/rx/2573/os_x_how_to_change_default_application_to_op en_file_type/
    3) If 1. & 2. questions are solvable, will it then be safe to delete the movies from my itunes?
    You can move the TV shows to your flash drive by dragging them from the iTunes window to your flash drive in Finder or the flash drive icon on the desktop.  When you are sure everything is transferred over to your external device, you can delete the movie from iTunes.  I recommend playing the videos from the flash drive first before deleting them in iTunes. 
    To delete the videos from iTunes, you can highlight them and press the delete key on your keyboard.  In the next prompt, you would want to move it to the trash so that it is deleted from your internal hard drive.  
    I hope that helps!

  • How can you connect your 4th gen ipod touch to a 3g network?

    how can you connect your 4th gen ipod touch to a 3g network?

    Yu need a device like the following:
    - A MiFi or similar. They are credit-card size devices that act a wifi hotspot and then connect to a cellulare network
    - Use a smart phone that can act as a wifi hotspot to share it s cellular connection. An iPhone will also do that via bluetooth. You need to purchase a tethering plan .

  • HT4623 my ipad 2 is "stuck" with a connect to itunes on the screen ... and itunes says it could not restore the os ... so now itunes does not recognize the ipad when connected to the pc ... i have updated all software on the pc and disabled Norton as the

    my ipad 2 is "stuck" with a connect to itunes on the screen ... and itunes says it could not restore the os ... so now itunes does not recognize the ipad when connected to the pc ...i have updates all the software on the pc and disabled Norton as the troubleshoot instructions suggested; however itunes still does not recognize the ipad .... help!

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
     Cheers, Tom

Maybe you are looking for

  • How do I move old Time Machine backups to new USB disk

    Hi, I purchased a new 1TB USB disk and want to keep my historic backups. I remember trying this a while ago when I moved disks and ended up giving up. Anyone care to tell me the steps I need to step on ? cheers Adam

  • Client-side bindings

    Hi everyone I have created a simple web service from my EmployeeRecord class. I am using Static Stub to test it. The add(2,3) method works  but not the getName()  when String  getName() invoked  Null value is returned. ----------------------- my  Sta

  • Assigning System variables in query designer

    Hi all, My requirement is that For a field CALENDAR DAY, i Want to set the default values so that it displays the data for last seven days from the current system date by using sy-datum. This should be done without using customer exit logic.Can anyon

  • How can I make the frame advance after an flv is done playing?

    I've got an flv that we're streaming from a website and I want the swf to advance to the next frame once the video is done playing. I've looked all over for a way to do this, but I can't find anything. Does anyone know of some actionscript code that

  • Missing dataset from backup

    I am using a Rackspace account and it use MSSQL 2012 (11.0.3000).  I have used my local SSMS to backup the database and the MyLittleBackup application they have which seems to use the standard backup methods to backup. This goes fine and I am able to