HT201250 how do i reset macbook pro to factory settings

I was just given a used Macbook Pro and want to reset to factory settings

Giving away / Selling your Mac / Resetting  the computer to the factory condition
http://support.apple.com/kb/HT5189
http://www.thesafemac.com/how-to-prepare-your-mac-for-sale/
Best.

Similar Messages

  • How do I reset MacBook Pro to original settings for sale?

    I want to reset a slightly used MacBook Pro to original factory settings... plan to resell on eBay.  Thanks!

    Follow these instructions step by step to prepare a Mac for sale:
    Step One - Back up your data:
           A. If you have any Virtual PCs shut them down. They cannot be in their "fast saved" state. They must be shut down from inside Windows.
           B. Clone to an external drive using using Carbon Copy Cloner.
              1. Open Carbon Copy Cloner.
              2. Select the Source volume from the Select a source drop down menu on the left side.
              3. Select the Destination volume from the Select a destination drop down menu on the right
                  side.
              4. Click on the Clone button. If you are prompted about creating a clone of the Recovery HD be
                  sure to opt for that.
                   Destination means a freshly erased external backup drive. Source means the internal
                   startup drive.
    Step Two - Prepare the machine for the new buyer:
              1. De-authorize the computer in iTunes! De-authorize both iTunes and Audible accounts.
              2, Remove any Open Firmware passwords or Firmware passwords.
              3. Turn the brightness full up and volume nearly so.
              4. Turn off File Vault, if enabled.
              5. Disable iCloud, if enabled: See.What to do with iCloud before selling your computer
    Step Three - Install a fresh OS:
         A. Snow Leopard and earlier versions of OS X
              1. Insert the original OS X install CD/DVD that came with your computer.
              2. Restart the computer while holding down the C key to boot from the CD/DVD.
              3. Select Disk Utility from the Utilities menu; repartition and reformat the internal hard drive.
                  Optionally, click on the Security button and set the Zero Data option to one-pass.
              4. Install OS X.
              5. Upon completion DO NOT restart the computer.
              6. Shutdown the computer.
         B. Lion and Mountain Lion (if pre-installed on the computer at purchase*)
             Note: You will need an active Internet connection. I suggest using Ethernet if possible because
                       it is three times faster than wireless.
              1. Restart the computer while holding down the COMMAND and R keys until the Mac OS X
                  Utilities window appears.
              2. Select Disk Utility from the Mac OS X Utilities window and click on the Continue button.
              3. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click
                  on the Erase tab in the DU main window.
              4. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button
                  and set the Zero Data option to one-pass.
              5. Click on the Erase button and wait until the process has completed.
              6. Quit DU and return to the Mac OS X Utilities window.
              7. Select Reinstall Lion/Mountain Lion and click on the Install button.
              8. Upon completion shutdown the computer.
    *If your computer came with Lion or Mountain Lion pre-installed then you are entitled to transfer your license once. If you purchased Lion or Mountain Lion from the App Store then you cannot transfer your license to another party. In the case of the latter you should install the original version of OS X that came with your computer. You need to repartition the hard drive as well as reformat it; this will assure that the Recovery HD partition is removed. See Step Three above. You may verify these requirements by reviewing your OS X Software License.

  • HT201364 how do I reset my macbook pro to factory settings. Am currently using OS X Mavericks

    how do I reset my macbook pro to factory settings. Am currently using OS X Mavericks?

    Do you mean by "reset to factory settings" re-installing the OS X version it had originally?
    Phil

  • Hi, I am going to reset my Macbook Pro to factory settings but I would like to back it up first. I have backed it up to an external Hard Drive so if I were to wipe the laptop, would i be able to retrieve all of my files and applications

    Hi, I am going to reset my Macbook Pro to factory settings but I would like to back it up first. I have backed it up to an external Hard Drive so if I were to wipe the laptop, would i be able to retrieve all of my files and applications. (Office Mac, Adobe CS6, Logic Pro)

    When OS X asks you to restore a backup, it will allow you to select what you want to restore from the backup, Just select the things you need, because if you select everything, you will be in the same status as before restoring the Mac to factory settings. This has nothing to do with erasing the hard drive
    It's OK to make backups with Time Machine

  • I'm trying to reset Macbook Pro to factory.  I have the disk, but when I try to reboot from the disk, holding down "c", it just goes straight to installation.   Any help is appreciated.

    I read the directions from Kappy on how setting my Macbook Pro to factory settings.  I put the OS disk in, rebooted while holding down 'c'. I got the choose language, but then it goes to 'installation', no menu.  Am I doing something wrong?

    Erase and Install Snow Leopard
    1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button.  When the menu bar appears select Disk Utility from the Utilities menu.
    Booting From An OS X Installer Disc
      1. Insert OS X Installer Disc into the optical drive.
      2. Restart the computer.
      3. Immediately after the chime press and hold down the "C" key.
      4. Release the key when the spinning gear below the dark gray Apple logo
          appears.
      5. Wait for installer to finish loading.
    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
    4. When completed quit DU and return to the installer. Complete the Snow Leopard installation.

  • I want my macbook pro in factory settings, how can i do that?

    I want my macbook pro in factory settings, how can i do that?

    Install or Reinstall Lion from Scratch
    If possible backup your files to an external drive or second internal drive.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Erase the hard drive:
    Select Disk Utility from the main menu and click on the Continue button.
    After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click on the Erase tab in the DU main window.
    Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
    Quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion and click on the Install button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    For earlier versions of OS X:
    Prepare Your Mac for Sale
    Boot from the OS X Installer Disc One that came with the computer.  After the installer loads select your language and click on the Continue button.  When the menu bar appears select Disk Utility from the Utilities menu.  After DU loads select the startup volume from the left side list then click on the Erase tab.  Set the format type to Mac OS Extended (Journaled) then click on the Options button.  Select the one pass Zero Data option and click on the OK button.  Then click on the Erase button.
    Note: You can skip the Zero Data option if you are not concerned about removing sensitive personal data from the hard drive.  If you choose to skip this part of the process then it is possible for others to recover data from the hard drive.  The Zero Data procedure will prevent others from getting access to your personal information.
    This process will take 30 minutes to several hours depending upon the size of the hard drive.  After formatting has completed quit DU and return to the installer.  Now complete the OS X installation.  At the completion of the installation do not restart the computer.  Instead just shut it off.  The next user will be presented with the Setup Assistant when they turn on the computer just as it would if new out of the box.

  • How do I reset Apple Mail to Factory Settings?

    How do I reset Apple Mail to factory settings? I had 7 emails accounts on there and was about to add my school email address. It wasn't going through though, so I went to the school's IT department to ask them to do it. Unfortunately, the IT guy couldn't fix the school email and worse, now ALL my emails accounts won't go online. They all have exclamation points to their right, and are constantly asking for passwords. No matter how many times I put in the right password, it still keeps asking for it. I tried fixing it from Mail Preferences and System Preferences but nothing works. It keeps saying Connection Error. I don't know what the IT guy tweaked but it messed up everything.

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

  • How do i reset/restore computer to factory settings???

    how do i reset/restore computer to factory settings???

    Follow these instructions step by step to prepare a Mac for sale:
    Step One - Back up your data:
           A. If you have any Virtual PCs shut them down. They cannot be in their "fast saved" state. They must be shut down from inside Windows.
           B. Clone to an external drive using using Carbon Copy Cloner.
              1. Open Carbon Copy Cloner.
              2. Select the Source volume from the Select a source drop down menu on the left side.
              3. Select the Destination volume from the Select a destination drop down menu on the right
                  side.
              4. Click on the Clone button. If you are prompted about creating a clone of the Recovery HD be
                  sure to opt for that.
                   Destination means a freshly erased external backup drive. Source means the internal
                   startup drive.
    Step Two - Prepare the machine for the new buyer:
              1. De-authorize the computer in iTunes! De-authorize both iTunes and Audible accounts.
              2, Remove any Open Firmware passwords or Firmware passwords.
              3. Turn the brightness full up and volume nearly so.
              4. Turn off File Vault, if enabled.
              5. Disable iCloud, if enabled: See.What to do with iCloud before selling your computer
    Step Three - Install a fresh OS:
         A. Snow Leopard and earlier versions of OS X
              1. Insert the original OS X install CD/DVD that came with your computer.
              2. Restart the computer while holding down the C key to boot from the CD/DVD.
              3. Select Disk Utility from the Utilities menu; repartition and reformat the internal hard drive.
                  Optionally, click on the Security button and set the Zero Data option to one-pass.
              4. Install OS X.
              5. Upon completion DO NOT restart the computer.
              6. Shutdown the computer.
         B. Lion and Mountain Lion (if pre-installed on the computer at purchase*)
             Note: You will need an active Internet connection. I suggest using Ethernet if possible because
                       it is three times faster than wireless.
              1. Restart the computer while holding down the COMMAND and R keys until the Mac OS X
                  Utilities window appears.
              2. Select Disk Utility from the Mac OS X Utilities window and click on the Continue button.
              3. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click
                  on the Erase tab in the DU main window.
              4. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button
                  and set the Zero Data option to one-pass.
              5. Click on the Erase button and wait until the process has completed.
              6. Quit DU and return to the Mac OS X Utilities window.
              7. Select Reinstall Lion/Mountain Lion and click on the Install button.
              8. Upon completion shutdown the computer.
    *If your computer came with Lion or Mountain Lion pre-installed then you are entitled to transfer your license once. If you purchased Lion or Mountain Lion from the App Store then you cannot transfer your license to another party. In the case of the latter you should install the original version of OS X that came with your computer. You need to repartition the hard drive as well as reformat it; this will assure that the Recovery HD partition is removed. See Step Three above. You may verify these requirements by reviewing your OS X Software License.

  • How can a reset my mac to factory settings.

    How can a reset my mac to factory settings.  I have done something wrong and I think at this point it would be better to start form scratch

    Restart holding both the Command and R keys.  That will boot the machine to the recovery hard drive, a hidden partition that starts cleanly to the Mac OS X.  You can then choose from the Utiltities drop down, Disk Utility.  From that you can format the hard drive...you will then have to choose to Reinstall Mac OS X...doing this erases the hard drive and you lose all content.  Make a backup on an external hard drive first so you can restore your applications and so you don't lose your data.

  • How do I return a MacBook Pro to Factory Settings and Delete all Passwords before I sell the Computer?

    How do I return a MacBook Pro to Factory Setting and Delete all Passwords and Files before I sell the Computer?

    How old is your Mac?
    What version of OS X came on it originally?
    You must return it to the version of OS X that came on it originally before you sell it.

  • Forgot user password, how to reset mac pro to factory settings

    hi guys,
    Recently I bought a used mac OS X 10.5, am very new to mac world. i am unable to load any softwares like wireless adapters since I am unable to get the password for the previous user. Also, I would like to reset the computer to factory settings, can I do that? Would you folks help me out!!
    thanks

    The Mac Pro has 4 internal drive sleds, no cables, that just pull out and slide back in.
    Pull out the original drive and see what else is there.
    Buy yourself or use one of your own drives.
    HOLD 'C' to boot from a DVD.
    Holding OPTION or Alt will show a boot menu of valid boot volumes (can include Windows even). You could boot from Windows CD/DVD and nuke the whole thing.
    Before installing, go to UTILITY menu and DISK UTILITY and ERASE the drive (not the subset volume).
    Assume you know your way around Mac and OS, yes?
    You don't know what was or wasn't, and if you don't own license for software etc that is on the computer, another reason to wipe it clean.
    Start from scratch.
    Call AppleCare Customer Support and they can send out discs for fee, insure it is 'legit' (need to give them the serial number from case).

  • How to reset my macbook pro to factory settings

    I just purchased a brand new Macbook pro 13 today , I hooked to timemachine and I downloaded by mistake my old Mac files and programs that I do not want on my new computer, how do I ERASE ALL and reset back to factory settings
    thx

        Erase  and Reinstall  OS X Yosemite
        http://support.apple.com/kb/PH18869?viewlocale=en_US
        Reinstall apps that came with your Mac
       A new Mac comes with 90 days of free tech support from AppleCare.
       AppleCare: 1-800-275-2273

  • How do I reset macbook pro with downloaded OSX lion

    Hi everyone,
    I own a Macbook Pro 2.3GHz core I5.
    I have just downloaded OSX lion from the app store but I would like to completely reset my macbook.
    I have the installation CD's but I was wondering if I could redownload OSX lion without having to pay for it again.
    Also, I have a time machine backup of my computer but I would only like to restore certain files and not all of them.
    Can Anyone help me with these questions.
    Thanks,
    ps: Is there a way to reset my macbook using the downloaded OSX lion without having the install it again later. Thanks again for your help.

    Restart it... and hold down command+R
    then choose disk utility and format your disk
    then choose reinstall lion
    and it's back to default.
    source of info: http://www.maclife.com/article/howtos/how_boot_lion%E2%80%99s_recovery_mode
    apple way is most slam.
    how u like me now?
    i just did this right now and my system so so fresh and pure.

  • How do I reset MacBook pro with lion back to factory settings without disk?

    Good evening everyone,
    I recently purchased a MacBook pro with lion installed and I need to reset it to factory settings without a disk. anyone know how to do this?

    Restart it... and hold down command+R
    then choose disk utility and format your disk
    then choose reinstall lion
    and it's back to default.
    source of info: http://www.maclife.com/article/howtos/how_boot_lion%E2%80%99s_recovery_mode
    apple way is most slam.
    how u like me now?
    i just did this right now and my system so so fresh and pure.

  • How can i reset or restore to factory settings my macbook pro 7.1?

    Guys, I need your help.. any genius out there who can help me?? i just want to reset/restore my macbook pro 7.1 from its orginal factory settings... how can i do this without deleting my OS and words and excel? thank you so much.. any help is very much appreciated.. Thanks again!

    noodetcha wrote:
    and  is there anyway just refresh the system with out delete any program or saved file ?
    just make the system setting like form factory.
    Can't have it both ways.  "Refreshing" w/o deleting programs and restoring to factory level are 2 different things.  Also, it depends on which OS system you have.  You did not mention this in any of your postings nor have you included your system info.
    You have to decide which do you actually want to do?
    Archive & Install (if your OS allows)
    Erase the HD (restore to factory level)

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