HT201250 My hard drive failed and I had a new one put in. I am trying to restore from my time machine. When I try to start the computer in recovery mode there is nothing in the time machine. Now I am trying with migration assistant and it is "looking for

HELP!!!

If you are talking about moving your application support files and preference files that are in the home/library folders that won't be a problem. I did it recently for the same reason. I would not move system library files but user library files will move without problems. I did not move the whole folder but I moved the files in the folder that I needed. I moved Mail,Safari, all the files for iPhoto and iTunes, my music libraries, and some others. The only issue I had with it was that for some reason I lost my playlists on iTunes, not the music library, just the playlists. I only had about 12 of them so it was no big deal but if you have a lot, that may be an issue. I don't know what I didn't move that caused that to happen.
If you are going to do backups in the future, using Time Machine is great. I use it. However I go one step further an use a program called Super Duper and actually clone my entire drive onto an external drive, then do incremental backups with it. That way, I have a complete clone of my drive and if something happens, I can get back to work quickly. I don't know if Carbon Copy Cloner, which is a very good program also, supports incremental backups or not but if it does than either one will work.

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After hard drive crash I needed to authorise my pc again. itunes tells me iphone cannot sync as pc not authorised. when I try to authorise the pc, itunes tells me pc is already authorised... what can i do?

After a recent hard drive crash I needed to authorise my pc again. I first de-authorised all previous computers (there was no other option)
Then I authorised the pc with the new hard drive.
then I tried to sync
Then itunes tells me iphone cannot sync as pc not authorised.
when I try to authorise the pc, itunes tells me pc is already authorised...
I have been playing this game 10 times now ... "cannot sync because pc not authorised" and then "cannot authorise as already authorised"
what can i do?
thanks

yes, a few times. the number of authorised computers decreases and increases from zero to one and vice versa accordingly. yet I am still being told that it cannot sync.

My hard drive failed and during the setup of Illustrator CS4 on my new hard drive/pc, I was told I had reached the maximum number of licenses

My hard drive failed and during the setup of Illustrator CS4 on my new hard drive/pc, I was told that the maximum # of licenses for my serial number had been reached and so I am unable to install Illustrator on my working computer. This happened a couple of years ago and I called Adobe and they were able to 'reset' things but I don't see any way to talk to someone now to resolve this problem. BTW, I have the failed hard drive slaved in my new computer and am able to access files and such things, but have no way of uninstalling the Illustrator on my old drive. How do I fix this issue?

Contact Adobe Support thru chat and ask them to reset your activations.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

HT1420 I have a number of devices linked to a single iTunes account. Of these devices, two of the originals were computers whose hard drives failed and I was unable to die authorise them before the failure occurred. Is there a way of deauthorising them on

I have a number of devices linked to a single iTunes account. Of these devices, one was a laptop whose hard drive failed, and one was an iPad which died. My question is if it is possible to remotely deauthorise these devices or is it necessary to deauthorise all devices on the account and then reauthorise those devices which are still current.
Thanks
Tan Anu

iPads don't count in the number of authorisations, only computers count. Individual computers can only be deauthorised directly on them, but if you have 2 or more computers authorised then you can 'deauthorise all' (which you can only do once every 12 months) and you can then reauthorise the computers that you still have and need (deauthorising a computer doesn't remove any content from it).

Downloaded program. Hard drive failed and program lost. Any way to retrieve it?

I purchased my iMac in Dec. of '07 and purchased iWork shortly thereafter by download. Unfortunately my hard drive failed and I didn't have a backup so I lost not only my iWork but also my Snow Leopard update. Is there any way to retrieve these (especially iWork) without having to purchase them again? I haven't had any luck getting through to Apple support.

I you purchased iWork "shortly after" your Mac purchase, there was no app store; the only way you could have bought it was as a retail disk or, if there was a trial version on your Mac, you might have purchased a registration number. If the former is the case, you should have the disk; if it's the latter, I'd suggest calling Apple to see if something can be done.
And: your next purchase should be an external hard drive so you can make a backup.

Bought hpg61189 in uk. hard drive failed and us hp denied to configuration. what would be next step?

bought hpg61189 in uk. hard drive failed and US HP denied warranty due to UK configuration. UK HP very difficult to contact - quite a shell game. Any suggestions?
This question was solved.
View Solution.

Well, here is a place to download your own install disks (there is some work in making them but):
http://h30434.www3.hp.com/t5/Notebook-Display-and-Video/bd-p/Display
If that isn't your operating system just look on the right and click on it.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

How do I re-download podcasts? My external hard drive failed and I can't figure out how to download them again in the updated iTunes.

How do I re-download podcasts? My external hard drive failed and I can't figure out how to download them again in the updated iTunes.

The Time Capsule drive is a network drive. You have to mount it on the desktop before you will be able to drag/drop files onto the disk. More tips are in this thread:
https://discussions.apple.com/message/17312017#17312017
.....and then delete them from the Mac to free up space?
The Time Capsule was designed for your backups.
If you move a file to the Time Capsule drive and delete the file from your Mac.....you have no backup.
Your only copy of the file will be on the Time Capsule drive. I would only do this with files that I could afford to lose.
All drives fail. When.....not if....the Time Capsule drive has a problem, you will lose your data.

HT1420 How can I deauthorize a non-existant system. My hard drive died so I bought a new one, reinstalled the OS and iTunes but iTunes seems to think this is a new computer.

How can I deauthorize a non-existant system. My hard drive died so I bought a new one, reinstalled the OS and iTunes but iTunes seems to think this is a new computer.

Try deauthorizing the computer even if you haven't authorized it. If you've already authorized it, deauthorize it twice and then authorize it again.
(67626)

I losted my ITunes collection when my hard drive failed. I have a new computer and need to download all those songs that I lost. How do I do that?

I lost my ITunes collection when my hard drive failed. I have a new computer and need to download all those songs that I lost. How do I do that?

See Recover your iTunes library from your iPod or iOS device.
tt2

I have the new version of iMovie, and when i try to start the program, i can't because it says that it is looking for some movie files from the Iphoto, so all the program is locked up... how can i do to restart the program??

i have the new version of iMovie, and when i try to start the program, i can't because it says that it is looking for some movie files from the Iphoto, so all the program is locked up... how can i do to restart the program??

Hi
Did You ever use - iPhoto ?
Did You may be direct iPhoto to a different Photo Library
As iMovie tries to find the appropriate photo library - it can get lost if iPhoto direct it into a Library on a not connected external hard disk or to a strange location - And iMovie HANGS.
Do - When no other program is running that might interfere
• Start iPhoto - BUT NOW KEEP alt-key (option key) DOWN during the full Start-Up process
• Now iPhoto let's You select Photo Library
• Select the one in Your Account / Home folder / Pictures ! !
• Then iPhoto should start up OK
• Now Quit iPhoto
• START iMovie
Does it still hangs - then I would suspect - iMovie Pref. file
If it Run's OK - Then HURRAY !
Yours Bengt W

I am able to 'create a new version from original' but when I try to export the original, I only get a .jpg with the XMP file. The original is obviously there but why can't I access it please?

In Aperture 3 when I right click on an image I am able to 'create new version from original' which suggests that the original is there. When I try to export the original I only get a .jpg with the XMP file. These particular images are from 2010, has the RAW file become disconnected somehow? Please, how do I get access to the RAW file for editing in Ps? Thank you. Thomasrevil.

Sorry leonie, 'Use RAW as Original' is not an option for the image shot with the Canon.
Then your Import settings must have been different, when you imported the Canon photos.
You can check, if there is still a hidden raw file somewhere. If the image has been imported as a pair, you should see the "J" badge in Browser and Viewer, if you enable badge overlays. This indicates a pair, with the jpeg as original.
Select one of those images, and then relocate the original files "File > Relocate original" to a folder, where you can inspect it. Use "File > Show in Finder" after ward. Look, don't touch .
Then put it back, using "File > Consolidate".
Do you see your raw files in the folder, or is only a jpeg there?

I have iPhone 4 and I update it to iOS 7 and when I try to start the personal hotspot it crashed and for sometime my cellular data was also not working then allot a sudden the personal hotspot icon disappeared from my settings

I have iPhone 4 and I update it to iOS 7 and when I try to start the personal hotspot it crashed and for sometime my cellular data was also not working then allot a sudden the personal hotspot icon disappeared from my settings.
Has anyone faced a problem like this!!!

No. If you go Settings App > General > Reset > "Erase All Content and Settings", you will have the same iOS that was on the iPhone when you tapped the Erase button. If you believe your iPhone is Jailbroken, then this will not work. If you use iTunes on computer, this will put iPhone to current iOS which is iOS 7.0.2

Angry birds rio quit working on my ipad. When I try to start the game, it shuts down completely and goes to the main menu screen. This started when I downloaded the latest app. The other angry bird games still work. I really need help.

Angry birds rio quit working when I installed the latest app. I even uninstalled it and started over. When I try to start the game, it goes back to the main menu. I need help badly but in simplest of terms so I'll be able to follow.

Have you tried closing the app completely ? From the home screen (i.e. not with Angry Birds 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Angry Birds app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Just got a new iPod Nano 7gen. Have downloaded and installed iTunes 10.7 and installed succesfully. But iTunes fails when I try to start the program. Have OS X 10.8.2. Moutain Lion. Please help - thanks. Sven

Just got a new iPod Nano 7gen. Have downloaded and installed iTunes 10.7 and installed succesfully. But iTunes fails when I try to start the program. Have OS X 10.8.2. Moutain Lion. Please help - thanks.
Sven

Problem solved. Copied latest file of iTunes Library.itl from Previous iTunes Libraries and replaced it with the original in Music - iTunes-folder.

Error message when I try to start the SC SM Console

Hi,
i get the following error message when I try to start the SC SM Console in TN MSDN Virtual Lab
Message: Failed to connect to server 'SCSM01.contoso.com'
Microsoft.EnterpriseManagement.Common.UnknownServiceException:
The
service threw an unknown exception. See inner exception for details.
---> System.ServiceModel.FaultException`1[System.UnauthorizedAccessException]:
The creator of this fault did not specify a Reason. (Fault Detail is
equal to System.UnauthorizedAccessException:
You have exceeded the
evaluation period of this product. For information on purchasing the
retail version of this product, go to
http://go.microsoft.com/fwlink/?LinkID=151842.
at Microsoft.EnterpriseManagement.ServiceDataLayer.SessionManagerService.CheckLicence()
at Microsoft.EnterpriseManagement.ServiceDataLayer.SessionManagerService.Connect(SdkClientConnectionOptions
options)
at Microsoft.EnterpriseManagement.ServiceDataLayer.BasicDispatcherService.Connect(SdkClientConnectionOptions
connectionOptions)).
--- End of inner exception stack trace ---
at Microsoft.EnterpriseManagement.Common.Internal.ExceptionHandlers.HandleChannelExceptions(Exception
ex)
at Microsoft.EnterpriseManagement.Common.Internal.SdkDataLayerProxyCore.CreateEndpoint[T](EnterpriseManagementConnectionSettings
connectionSettings, SdkChannelObject`1 channelObjectDispatcherService)
at Microsoft.EnterpriseManagement.Common.Internal.SdkDataLayerProxyCore.ConstructEnterpriseManagementGroupInternal[T,P](EnterpriseManagementConnectionSettings
connectionSettings, ClientDataAccessCore clientCallback)
at Microsoft.EnterpriseManagement.Common.Internal.SdkDataLayerProxyCore.RetrieveEnterpriseManagementGroupInternal[T,P](EnterpriseManagementConnectionSettings
connectionSettings, ClientDataAccessCore callbackDispatcherService)
at Microsoft.EnterpriseManagement.Common.Internal.SdkDataLayerProxyCore.Connect[T,P](EnterpriseManagementConnectionSettings
connectionSettings, ClientDataAccessCore callbackDispatcherService)
at Microsoft.EnterpriseManagement.ServiceManagementGroup.InternalInitialize(EnterpriseManagementConnectionSettings
connectionSettings, EnterpriseManagementGroupInternal
internals)
at Microsoft.EnterpriseManagement.ServiceManagementGroup..ctor(ServiceManagementConnectionSettings
connectionSettings)
at Microsoft.EnterpriseManagement.UI.SdkDataAccess.ManagementGroupSessionManager.Connect(String
server)
at Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Credentials.ManagementGroupConnection.TryConnectToManagementGroupJob(Object
sender, ConsoleJobEventArgs args)
System.ServiceModel.FaultException`1[System.UnauthorizedAccessException]:
The creator of this fault did not specify a Reason. (Fault Detail is
equal to System.UnauthorizedAccessException:
You have exceeded the
evaluation period of this product. For information on purchasing the
retail version of this product, go to
http://go.microsoft.com/fwlink/?LinkID=151842.
at Microsoft.EnterpriseManagement.ServiceDataLayer.SessionManagerService.CheckLicence()
at Microsoft.EnterpriseManagement.ServiceDataLayer.SessionManagerService.Connect(SdkClientConnectionOptions
options)
at Microsoft.EnterpriseManagement.ServiceDataLayer.BasicDispatcherService.Connect(SdkClientConnectionOptions
connectionOptions)).

System.UnauthorizedAccessException: You have exceeded the evaluation period of this product
If this is an evaluation lab, then it's time to rebuild it.
If this is a production system, then you'll need to contact product support, show proof of ownership, and get their tool that will convert the management group to a licensed version.
Generally, when building a system for production, you should do it with a full product key. there is no supported method to add the license key later except through product support's special tools.

HT201250 My hard drive failed and I had a new one put in. I am trying to restore from my time machine. When I try to start the computer in recovery mode there is nothing in the time machine. Now I am trying with migration assistant and it is "looking for

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