HT201253 iPhone 5s is not recognized by iTunes - when I connect my iPhone, iPhoto opens and the phone begins charging but iTunes does not recognize it and I cannot sync. Any advice?
when I connect my iPhone, iPhoto opens and the phone begins charging but iTunes does not recognize it and I cannot sync. Any advice?
Howdy AndieKanaras,
It sounds like your iPhone is being recognized everywhere but in iTunes. I would use the troubleshooting for that issue in the following article, named:
If you don't see your connected device in iTunes for Mac
Thank you for using Apple Support Communities.
All the very best,
Sterling
Similar Messages
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My iPhone 5s is on but the screen is black and the phone is detected by iTunes
I had my iPhone 5s screen shattered so I replaced the digitizer and the phone worked fine but I ripped the rubber for the home button by mistake. So I opened the phone again to replace the adhesive home screen rubber and when I put my phone together again the screen would not work. I tried hooking up the older screen and it also does not work (so the problem isn't from the digitizer)
However the phone is detected by iTunes and when I call it from another phone it shows that it is beeping but the phone does not ring (no sound) and I am unable to answer calls.
I thought it may be a connection problem from the digitizer so I tried to connect it multiple times and at some point the lights came on the screen but no apple logo or anything and when I hooked the phone to the USB the phone was vibrating every 2 seconds.
What might have caused this problem? Is it perhaps the backlight filter? even though I did not touch that part.
P.S: Yes I tried to reset the phone and all the basic methods and nothing worked.HandsOfEnlil wrote:
I had my iPhone 5s screen shattered so I replaced the digitizer and the phone worked fine but I ripped the rubber for the home button by mistake. So I opened the phone again to replace the adhesive home screen rubber and when I put my phone together again the screen would not work. I tried hooking up the older screen and it also does not work (so the problem isn't from the digitizer)
However the phone is detected by iTunes and when I call it from another phone it shows that it is beeping but the phone does not ring (no sound) and I am unable to answer calls.
I thought it may be a connection problem from the digitizer so I tried to connect it multiple times and at some point the lights came on the screen but no apple logo or anything and when I hooked the phone to the USB the phone was vibrating every 2 seconds.
What might have caused this problem? Is it perhaps the backlight filter? even though I did not touch that part.
P.S: Yes I tried to reset the phone and all the basic methods and nothing worked.
You replacing the screen is the problem.
You'll need to google ifixit to find your solution. -
I cannot open itunes. Everytime i try it says "The itunes application could not be opened.The folder cannot be found." I have tried the shift key option but this does not work. Please help.!!
Try the actions here for that driver.
iOS: Device not recognized in iTunes for Windows
I would first do this:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
How can i see my apps on apps tab in itunes when i connect my iphone to my laptop?
i want to see my apps backed up on my apps tab in itunes when i connect my iphone to my laptop
Try DFU mode and then restore:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I want to delete a few contacts, apps, pics etc from my iphone, but when I delete and connect to my laptop they sync and come back again. How can I delete those items and not get them back when I connect my iphone to my laptop?
Also where exactly on the laptop is teh data stored.
Thank you!!go to 'Edit' in the menu bar. Then choose 'Preferences'.
you'll see a pop-up and there's a tab called 'Devices' there. If you click that, you will be able to check a box that says 'prevent automatic syncing for iPods, iPads and iPhones' or something like that.
Hope this helps
NB: if you don't even see the menu bar that has options like 'File, Edit, View, etc', first click the black/white square button on the top left of your screen, and then click 'show menu bar'. It should pop right up.
Good luck -
Neither my iphone nor my ipad would appear in itunes when i connect them to my mac. I have already upgraded my itunes to the latest version. I have no problem synching my ipod to itunes using the same mac though. Could it be because I am using an older mac? (Mac OS X version 10.4.11)?
You need to be using a Mac OS X version at least as new as the one given in the device's original system requirements.
(74595) -
I redeemed my iTunes $25 card yesterday and only used $2.00 but it does not show in my account. I'm trying to make a purchase but it just wants my credit card info
Go to Apple logo (top left) > App Store > Store (Top row of options) > view my account > log in > then edit the details.
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my ipod is disabled and say connect to iTunes when i connect to computer it say enter the pass cod but the ipod browser it's not showing ..any one can help me please, ty
Place the iPod in Recovery mode and then restore
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i am having problems editing the security questions i do not remember i specifically followed the steps and the "send to rescue email" option does not appear even though my rescue email is verified please help me
<Email Edited by Host>As these are public forums, you're not talking to iTunes Support, I've asked the hosts to remove your email address from your post - it's not a good idea to post it unless you like spam email.
The reset link will only show if you have a rescue email address on your account - a rescue email address is not the same as an alternate/secondary email address, they are different addresses/settings on an account.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
I can't figure out how to downsize my photos for a website that won't take anything above 3MB my Photos are 4MB. Even when I send them in an email, they are too big to send more than 3 at a time and I don't know how to fix it! Help says that when I select a photo it gives me the option to downsize. It does NOT?????
This is the iPhoto for iOS forum. Are you asking about iPhoto on your Mac?
In iPhoto on your Mac select Export and you will have the option to select a size for your photo.
In iPhoto for iOS this capability is not there. I use PhotoForege2 on my iPad to resize my photos to meet the requirements you describe. -
internet Download Manager cannot integration with firefox4 its Look in the menus it works but it does not actually work
IDM may need to be updated to work with Firefox 4.0. You could contact them and make them aware of the problems you are having with their program.
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Hello, the 'Save As' dialog box used to allow the backspace button to go up one level in the directory when the focus is in the folder contents box but it does not work any more, please help. BTW the same 'Save As' dialog in other applications still allow the backspace button to go up one level in the directory.
cor-el,
I kept forgetting and procrastinating about following your instructions, since I have internet access only for limited amounts of time and usually I am busy with important tasks when I am.
Out of the blue, the problem corrected itself (the Save As box started to open full screen, then shrunk down to a normal size and the edges can now be dragged to a custom size).
Even the copy and paste problem in the filenaming area seems to have been less troublesome lately even though there have been no updates to Firefox in a few weeks.
Even though I marked the solution as not helpful, the problem has in fact been resolved. I will save the solution instructions in case the issue returns. -
When setting up my apple I'd I get a verification email but there does not seen to be a link to click on there is a link that says "verify now" but it's not a link the only other thing on the page is a link to apple thats starts the process all over again.does anyone have a solution for this problem?
The idea to jumpstart by change was not the smartest one, but gives you an opportunity to use that "temporary" account as permanent. You do not have a choice cause obviously despite you thinking that old account is no more -it does exist on Apple servers. And if you are unwilling to share your [email protected] with friend, just create one extra [email protected] for your friend. One suggestion - do not use gmail.
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Hello! I cannot download applications, when I try to do it the application says "waiting" but it does not continue downloading! Can someone help me????
Download only one application at a time.
Click all downloading applications until they all say "Paused". Then click one at a time, let it complete downloading, then click the next and repeat. -
I have a problem with Adobe Creative Cluod. Basically after installing the application when I open it I do not charge adobe products but remains all white screen. I tried to uninstall it and install it several times but it does not work.
What should I do?Hi Anto2211,
Please follow the thread: Black screen CC where this issue is already discussed and resolved.
Let me know for any further query.
Thanks,
Ratandeep Arora
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