HT201257 I just bought an imac in september 2012.  And i just find out that my microphone is not working.  So i did an apple hardware test and with no problems found?  I have sound but no one can hear me, not even the computer.  Should i bring it back to

I just bought an imac in september 2012.  And i just find out that my microphone is not working.  So i did an apple hardware test and with no problems found?  I have sound but no one can hear me, not even the computer.  Should i bring it back to the store

Before you go through that trouble open About this Mac > More Info... > System Report > Audio and see if the system actually knows it has a microphone.  Then you can look into Applications > Utilities >  Audio MIDI Setup and see if the microphone is there, select it and make sure the sliders are set to full. Then in System Preferences look for Sound > Input and make sure it shows up there and the sliders are at least half way up. If none of that works do a
SMC RESET
http://support.apple.com/kb/HT3964
Shut down the computer.
Unplug the computer's power cord and ALL peripherals.
Wait 15 seconds.
Attach the computers power cable.
Wait another 5 seconds and press the power button to turn on the computer.
It is the 5 second timing that initiates the reset.
then go through the process of looking for the microphone again as the reset may reenable the mic.

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