HT201263 All of a sudden my Iphone 4 shut off amd will not restart. Ive tried everything from holding the buttons to plugging in the usb to a computer and opening my Itunes. I cant get it to turn on...Please anythoughts???
All of a sudden my Iphone 4 shut off amd will not TURN ON AT ALL. Ive tried everything from holding the buttons to plugging in the usb to a computer and opening my Itunes. I cant get it to turn on...Please anythoughts???
<E-mail Edited by Host>
It was a very bad idea to post your email address where millions of people will see it. Expect your spam to increase exponentially, as well as the phishing attempts. It would probably be a good idea to change your password to a really strong one, and, as you have gmail, look into Google's two factor authentication.
For your problem, see: What to do if your iPhone will not turn on
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ShaheenFromBrighton wrote:
will not do anything, but when plugged in it goes to appleboot logo then shuts off, i left it in rice hen in the sun, all visible damage has gone, bubbles mist etc,it will not restore either. however i put it in dfu mode and itunes rcognised it,plz help, thanks
You'll need a new phone, now or later is up to you -
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I called Apple support, no support. Called my Internet support, no support. If your Apple TV is connected up to your Internet via wireless...... hard wire to your Internet turn it on and poof it connects. Disconnect the hard wire from your Internet and it still will work. For what ever reason my wireless was not cutting it for updating the time and date which seems to be really important to Apple TV.
Good luck -
Got a new 4S today. It has no sound at all. not a whisper. there is with headphones but none without. its as if the speaker is not working. ive tried everything can think of, reset, fiddle with sound settings etc, checked ive got sound on and volume up. any ideas?
Check the mute switch. It is located just above the volume controls. If it is displaying orange, it is on, flip it in the other direction to turn it off.
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screen locked up and shows the battery with low red and ligtning bolt and cannot hard shut down or reset just stays there for a few seconds then black screen. hooked up to computer and itunes doesnt recognize it or even shows that it is pluged in. looked and made sure nothing is broken or metal in ligting port or on cable which would prevent it from accepting a charge. ipod is only a month old and seems like a waste of money if its so hard to try to get an explanation of why this is ive been tryning to get an answer from apple for a week now.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
ITunes will not install - have tried EVERYTHING - please help
I recently (yesterday) bought an iPod and yesterday installed the iPod and iTunes software on my computer, with absolutely no problems. Then today, when I tried to get onto the Music Store, I could not access it. (error -3212 was the number, I think...it's been a very long night). After searching a number of forums, I attempted to download the newer versions of iTunes and Quicktime; at the end of this attempted installation, I got the Microsoft message that iTunes "has encountered a serious problem and needs to close."
Now, several hours later, I have uninstalled and reinstalled the software (with my antivirus software disabled), gone through two system restores (have gone back two days), done the Windows Installer cleanup thing, everything that I have read to do. I went into msconfig and the Quicktime doesn't even show up there. No luck, no luck at all...
My iPod is of absolutely no use to me without the iTunes. I have installed iTunes on a number of computers and have never encountered this problem. Please help!!
Sincerely,
LLM
Gateway Windows XP LaptopHello
I just bought an Ipod as what tryingto get itunes to load for 5 hours last Friday night and another 4 hours on Saturday til my head exploaded
I then installed an older version of itunes and it worked but the new version didn't
In the end I re-installed XP home as a "repair" not clean install so that I wouldn't loose any work on my PC and within 40 minutes or so whatever was missing from my PC was installed and itunes 6 went on with no problem
My advise is don't go round the houses like I did, just "repair" your XP installation and it's done
Well, it did for me at least
Hope this helps -
How do I transfer everything from my computer onto my new iPhone?
http://support.apple.com/kb/HT1766
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My iPhone 4s randomly shut off. Will not turn on.
I set my phone down for about an hour. It was at full charge, and when I went to go check my phone. It wouldn't turn on. It's not even showing that it's dead and needs to be charged when I press the home button. It's been connected to charge for a good hour and still nothing. I would try the holding the home button+the sleep/wake button but unfortunately, the power button does not work! :/ Does anyone have any recommendations besides going into an apple store?.. Please and Thank you
-StephPlug your iPhone into a computer with iTunes installed and see if it shows up.
If it does, try to backup and restore: https://support.apple.com/en-us/HT201252
Failing that, taking it in for evaluation sounds like a good next step (make an appointment before going in): http://apple.com/retail/
Best of luck,
Madison -
Long story short. plugged my i phone into my computer and my sons itune acct. came up ithought it was mine and hit restore now i have all his stuff and mine is gone. turns out i never backed up. Help. I have a new ipad which had 238 photos and it only would share 190 with my phone. I pretty much just deleted his stuff, reset to dfault to get my clock and calendar back. The biggest problem now is my old icons show up but wont launch so I figured I coul delete them then re install them but HIS apple account keeps showing up with his account info. How do I change that to get my name and password back on there?
Stupid I know but I cant take it back.Hi there cz1959!
I'm sorry to hear about the loss of your data. It sounds like you need to sign into your own Apple ID again on the iPad, then download your previously purchased iPad apps again. We have an article on how to do exactly this, and it can be found right here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Also, you may want to consider signing up for a free iCloud account and turning on automatic backups. This will allow you to back up your iPad in the background and without connecting to a computer, so that this issue of data loss will be minimized if this sort of issue ever happens again:
iCloud: Backup and restore overview
http://support.apple.com/kb/ht4859
I hope this information helps resolve your situation. Thanks for using the Apple Support Communities!
Cheers,
Braden -
I cannot get my messages/text messages to work om my Hi. I am sending this thru my iPad. Respond and let me know you got it. Fun fun fun. . I did go and try to another Apple ID different from my iPhone but it still will not work. Can anyone help me?
chicx wrote:
This is the third time of writing this on your Apple Support Communities!
Not with your current user id.
Far too much uneccesary information in your post, which only confuses things, a vast amount!
Let's start with iTunes.
Have you updated iTunes to 11.1.5, because the previous version did appear to have an issue about seeing iPods?
With iTunes 11.1.5 installed, look in Edit/Preferences/Devices, (or use the ALT key, followed by the E key and then the F key) and make sure that the box named Prevent iPods, iPhones and iPads from syncing automatically does not have a tick in the box.
Once you have doen those two things, check to see if the iPod is seen by iTunes.
chicx wrote:
By the way, what does IOS mean? (I thought IO stood for operating system, but am flummoxed by the S on the end.
Really?
OS stands for Operating System. (In computer speak, IO means Input/Output.)
iOS originally stood for iPhone Operating System, but it now refers to the iPod Touch and iPhone. The iPod Classic, which you have listed in your profile as your iPod, does not use iOS.
I assume that you have been listening to the Podcast in your iTunes on the computer as you cannot transfer it to your iPod. It's what I'd do. -
MY home wifi won't connect to my iPhone 4S. It connects to every other device besides my phone! I've tried everything from troubleshooting! It can't find the wifi and when I reset network connections it now won't even let me turn it on! Pleaseeeee someone help this Is driving me crazy!!!!!!!! Thanks!!!
Try erasing your network preferences again from settings-about-reset and erase or something like this and try reconnecting if the problem persists try changing the name and password of your router and if you it keeps not connecting you will have to try restoring your iphone through itunes on your PC.
Hope this helped. -
The backlight on my ipod touch 3rd generation will not come on, but everything else is working fine I even took the tech support advice by plugging it in and resetting it, but that didn't fix the issue either. I need help.
If not this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
Also heating sometimes works. See:
Why can't I select my wifi settings?
A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then:
Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
4 hours ago my iphone randomly turned off and now i cant get it to turn back on. Ive tried everything, trying to reset it, charging it but nothing works! the charging symbol doesnt even come up when i plugged in the charger. Please help!
Hello there, LaruaGalliers.
The following Knowledge Base article provides some great troubleshooting steps for your issue:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
Battery does not charge
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
iPhone or iPod touch displays the low-battery image and is unresponsive
If you see the image below, charge the iPhone or iPod touch with USB power adapter for at least 15 minutes.
You should see this image when iPhone or iPod touch begins to charge:
If the screen still displays the low-battery icon, try turning the iPhone or iPod touch off and then on again.
If the issue persists, follow these troubleshooting steps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
ive had my iphone 5 for just over a year now.. its all of a sudden decided to shut down on me.. ive tried everything to get it switched back on again but nothings working, when i connect the charger it jst flashes with the apple icon.. anyone help?
Did you try a reset, hold the power button and home button until you see the apple then let go? Did you try to restore as new in iTunes on your computer?
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All of a sudden my IPhone (3G, I think) "turned off" and won't power back up. I know it's not the battery, but I have it plugged in anyway. Any suggestions?
Hold down the power and home buttons at the same time for 15-20 seconds. You should see the Apple logo and it should re-boot.
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