HT201263 All of these steps were followed corectly. But a warning popped up and said that it could not be restored because it is locked with a pascode, and it said we must enter a pascode before we can use it with itunes. What should I do?

All of these steps were followed corectly. But a warning popped up and said that it could not be restored because it is locked with a pascode, and it said we must enter a pascode before we can use it with itunes. What should I do?

Place the iPod in Recovery Mode and restore via iTunes.
iOS: Wrong passcode results in red disabled screen
If not successful, try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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HT201210 Ipod told me to connect to itunes because it was disabled. Now it's telling me to put in the passcode before I can use it with iTunes. I just want to restore my ipod. I have also tried recovery mode.

I forgot my password to my ipod touch and locked it out. It told me to connect to iTunes and I did. I put it in recoery mode and started the 5 hour download of the restoring process. I tried it many times it always ends up stopping and an error occurs. Now iTunes is telling me I have to put in my password for my ipod before iTunes can use it and recognize it. But my ipod is still telling me to connect it to iTunes and I just want to restore my ipod.

Try Recovery Mode a few more times.
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

PC died and in turn my main iTunes library. iPhone was synced to it. Now when I try to connect to another library it tells me the phone must be wiped clean before I can manage music with new library. Any way around that? Don't want to lose music.

My PC died and in turn so did my main iTunes library. My iPhone was synced to the library that is gone. Now when I try to connect to another library, it tells me the phone must be wiped clean before I can manage music with new library. Any way around that? I don't want to lose the music that is on my phone. I am looking for a way to tell the phone to "forget" the old library and let me start working with a new library.

It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy of your computer to put everything on the new one.
It sounds like you have failed to do this, which is not good at all.
You will have to transfer your itunes purchases from your iphone. Authorize your computer for your itunes account
About iTunes Store authorization and deauthorization
Open itunes, plug in iphone, do NOT sync, click File>Transfer Purchases
When you do sync you will lose your pics ( photo library - synced from your old computer), your itunes content ( music, apps, videos,etc) , your contacts and your calendars. So do NOT sync yet. This is why a backup copy is so important.
Enter one unique contact and calendar entry on your computer.
When you first sync, you should get the option to merger the data. Choose it.
If you want your pics, then you will need to e-mail them to yourself before you sync. They will not be of the original quality as they are reduced when synced to iphone.
When all is as goos as it can be, then backup your computer, and always maintain the backup.

HT4061 I just tried updating my iPhone 4GS and it says I have an error, and need to "restore" the phone before I can use it with iTunes??? I don't want to lose the pictures on it! What can I do to save them?

I just tried updating my iPhone 4GS and it says I have an error, and need to "restore" the phone before I can use it with iTunes??? I don't want to lose the pictures on it! What can I do to save them?

Swayzeone wrote:
I just tried updating my iPhone 4GS
No, sorry... did not happen becasue no such model exists.
If the device is in recovery mode, any data on it is already lost.
The only options are:
Restore the device to get it functional.
Enjoy the paper weight.
For what reason did you attempt to update the device without first ensuring that your data was safe, meaning backing up the device and copying important pictures/videos taken with the device to a computer?

HT4972 I'm traveling out of USA for 2mos, and t have a 4s that I'm taking with can use it there or what should I do fro

I'm traveling out of USA for 2mos, and t have a 4s that I'm taking with can use it there or what should I do from this end

If your phone is carrier locked, contact your carrier about International provisioning, if you want to use your phone functions out of the country. You would pick a plan/carrier where you plan on traveling & pay your US carrier. Not cheap, but your phone would work as a phone. If your phone is officially unlocked, you can use local sims when you get where you are going. Phone functions work & this is the cheapest option if you want to use your phone, as a phone. Otherwise, put your phone in Airplane mode. This turns off all iPhone radios, but you can go back into settings & turn both WiFi & Bluetooth back on. While your phone won't work as a phone, you can still have Internet access when connected to WiFi.

If I have an iphone that didn't come with icloud, is there a way to get icloud on it so I can use it with my ipad 4?

If I have an iphone that didn't come with icloud, is there a way to get icloud on it so I can use it with my ipad 4? I think my iphone is a 3g, not sure.

Do I have to have iTunes on my PC in order to update my iPhone. I'd rather not have my computer linked with my iPad and phone. I'd like to just keep it between iPad and iPhone. I don't have a computer of my own.

My ipod touch shows up under devices, and it always used to sync right but all of a sudden one day it started saying "You're ipod could not be synced because the sync session failed to start" and now it's not syncing anymore. How do I fix this?

My ipod touch shows up under devices, and it always used to sync right but all of a sudden one day it started saying "You're ipod could not be synced because the sync session failed to start" and now it's not syncing anymore. How do I fix this?

See if this previous discussion helps.
Sync Session Failed to Start iTouch iOS5: Apple Support Communities

HT1212 I followed all directions to restore my ipod (because I forgot password) but get a warning from Itunes that says "ipod could not be restored because this device isn't eligible for the requested rebuild. What do I do to unlock my ipod touch 4 g

I followed all directions to restore my ipod (because I forgot password) but get a warning from Itunes that says "ipod could not be restored because this device isn't eligible for the requested rebuild. What do I do to unlock my ipod touch 4 g

iOS: Restore error 3194 or 'This device isn't eligible for the requested build'

I try to backup my Macbook with Time machine, it goes fine and at the end it says that it could not be completed because "/Volumes/Data-2/ MacBook.sparsebundle is already in use".. What is that?!

I try to backup my Macbook with Time machine, it goes fine and at the end it says that it could not be completed because "/Volumes/Data-2/ MacBook.sparsebundle is already in use".. What is that?!

See #C12 in Time Machine - Troubleshooting

HT201210 My iPhone has crashed and i went to iTunes to restore it and after waiting for it to be restored it said "The iPhone could not be restored. An unknown error occurred (2006). Can anybody please help suggest what i should do now?

My iPhone has crashed and i went to iTunes to restore it and after waiting for it to be restored it said "The iPhone could not be restored. An unknown error occurred (2006). Can anybody please help suggest what i should do now?

This error normally appears if you attempted to downgrade or modify your iOS. See here http://support.apple.com/kb/TS3694#error1015

When I go to download my iMovie to iTunes I get the following message "Unable to prepare project for publishing. That project could not be prepared for publishing because a error occurred"(disk full). What do I need to do?

When I go to share my Imovie to Itunes after a couple of hours I get the following message. "Unable to prepare project for publishing. That project could not be prepared for publishing because a error occurred(disk full)". What does this mean and how do I fix it?

This is the forum for iOS (iPhones and iPads),
I have refered it to get moved to the correct forum.
But my guess is that you have to clear space on your harddrive.
The video gets rendered when you out put it, so you will need lots of space to do so.

TS4036 I am trying to restore my phone using iTunes back up and iCloud back up. Both won't let me do it. They said that it could not be completed. What can I do to get my phone restored?

I had to wipe my phone clean because of storage issues. It kept saying I didn't have enough storage for pics or apps, but I only had about 75 pics and 1 extra app. So, I backed up my iPhone on icloud and itunes, then cleared off my iphone using the steps in the settings. Then, when I am going back to restore my iPhone using iTunes back up and iCloud backup, it fails in both locations. It says it failed to be completed.
What now?

Thank you Terence for your help. I was able to restore my backup from my time machine ext drive to a new 1tb seagate ext drive. so i felt sort of ok. but yesterday that older ext drive i used for time machine wouldn't open! i called applecare and they trouble shooted with me and said it's probably a goner and data is probably corrupted. it's only a few years old and i'm very careful with it. my husband accidentally dropped my new drive last night -- i know, unbelievable, i was SO upset, poor guy -- but I'm so stressed with all of this. i have 10 years of photos and videos. so now i only have the one newer drive with a backup. i have to buy another one today to backup again so i at least have two backups. i tried to delete a ton of files last night to free up the 30 gb of space i need to get my full library back on my mac. i have 90gb free and deleted 7 years worth of photos i had on picasa that were in my "pictures" folder and also a ton or random photos and videos i had in that same pictures folder and thought that would give me the 30 gb but it hardly freed up any space at all! do you know why that is? all of this stuff is really a pain and really stressful. thank god i did have a backup in the first place but now i am panicked the one i have left will somehow crash. especially after my husband dropped the drive lastnight! it didn't fall far and fell onto a wood floor and seems fine, but after my older ext drive crashed yesterday -- and i lost my entire iphoto library a fewweeks ago off my mac -- i feel cursed. any answers you have would be great. thank you.

My husband and I have the same itunes password. When I tried to set up his own, it said that I could not use his email address because it is a back up address on mine. How can I change that....can't find the right place to go. Thanks

My husband and I have the same itunes password. When I tried to set up a separate one for him, it said that his email address was used as a backup on my phone so it could not have its own address. Where do I go to remove his address as my backup address....thanks

Hi theirmimi,
Go to Manage your Apple ID (on a computer) and sign in with your Apple ID. Then you can edit the email information on your account:
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
Cheers,
GB

TS3716 My iPod hasn't been used in a very long time. It's an older model. It says disabled but every time I connect it; it says, "iTunes could not detect '____' Because it is locked with a passcode. Please enter the passcode and move on." And I cant enter

Please help.

you're most likely going to have to restore the device in recovery mode. this will erase content only on the ipod. but gain usage again :/
power off the ipod
disconnect it from the plug
while holding the home button(DO NOT LET GO!!!) connect to the chord and don't let go of the home button until you see an itunes icon.
itunes should say 'detects a device in recovery mode, you must restore' yada yada.
restore and then after your done you should be able to sync to itunes
good luck!

The first time I click on Firefox,it opens then a box says trying to close ,and it closes no matter what I do.I must open Firefox twice before I can use it.

that's it.

Ga naar C/Windows maak er een nieuwe map aan, bv Program files Fientjefien.Ga vervolgens naar Program files of Program files (x86) knip de map Mozilla Firefox en plak die in je nieuwe map Program files Fientjefien. Dus gewoon de Mozilla map verhuizen.

HT201263 All of these steps were followed corectly. But a warning popped up and said that it could not be restored because it is locked with a pascode, and it said we must enter a pascode before we can use it with itunes. What should I do?

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