HT201263 Argh! My iPod touch isn't showing the charging screen when I plug it in. I've tried several articles, but none seem to work! What do i do? I don't want my iPod to die. It's worth over $350

does anyone know wshat i should do? or a place in ep, tx to fixit?

- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

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ITunes not recognizing iPod Classic; tried many solutions but none seem to work

Dear Apple Support Community,
I just dug up my 6 year old iPod Classic from the grave and would like to start using it again as my HTC's headphone jack is extremely faulty lately. My iPod Classic is completely empty - I have no music, no photos, nor videos on it.
My problem is that on my Windows 8 Laptop, Windows is able to read the iPod, however, iTunes cannot. I went over to the Support page and tried almost every recommended solution out there, and nothing seems to work.
I have:
Tried different USB ports
Performed a Restore/Recovery after selecting 'Format' from Windows ExplorerIt is interesting to note that, whilst iTunes doesn't read the iPod normally, it did show up in the button (Spotlight button?) next to the iTunes button when performing a Restore
Uninstalled and Reinstalled every Apple application and program from my Laptop, including iTunes, Mobile Support, Bonjour, and more, and also, deleting any remaining folders related to Apple.
I have tried alternatives to iTunes such as CopyTrans and Syncios, but all seem to fail.
Troubleshooted my iPod various times
Restarted any Apple related Service as well as any Processes from Task Manager
Searched for Updates on Device manager -> Apple Driver and everything is up to date
It's worth pointing out that:
When opening the iPod folder in Windows Explorer (after enabling Hidden Folders), inside the 'iPod_Control' folder, there is no 'Music' folder; not sure if this is intentional or simply because there is no music file on my iPod.
The Software Version (which displays prior selecting 'Restore') is 2.0.1. If this is outdated, the option to Update Software is greyed out and unavailable.
My iTunes is up to date.
iTunes does tend to freeze up when attempting to read the device, but is perfectly fine after a while, it just does not display the device (implying it must have failed to detect it).
It is the first time using iTunes on this laptop (laptop is 4 months old), and has never had an Apple Device connected to it before.
iPod and iTunes used to work fine 6 years ago on a different PC which is no longer at me.
If anyone could shed some light on this problem, I would greatly appreciate it. Please do not hesitate for any further information related to both iPod or Laptop.

See Corrupt iPod classic. What are the stats like?
tt2

My ipad keeps showing the silver apple and won't go to it's home page, I've tried several methods but nothing seems to work

I've tried pressing the home and power button and it'll turn off and back on, and it will just show the silver apple.

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

My Ipod Touch did not show the charging icon when it is in off position

Hello,
It is my new one I just got it on Sunday. I wonder if this device is something wrong? It seems not charge when I shut if off. Need advise about this problem.
However it charges when I turn it on,obviously it shows charging icon on the screen.

There is no reason to turn it off - ie. hold the Sleep/Wake button until you see the red slider and turn it off type of off. Sleep works just fine and, it will charge and/or sync when in sleep mode.

My Ipod Video 30 GB isnt playing any songs any more, i can find them all but when i want to play one the player stops at 0:00, and i tried a reset and to formate it and so on but nohting seems to work, what can i do?

My IPod Video 30 GB isn't playing any songs any more, i can find them all but when I want to play one the player stops at 0:00, and I tried a reset and to formatted it and so on but nothing seems to work, what can i do?

Please helm me, has anyone got an idea?

My ipod touch is frozen on the apple screen, i have tried all the steps but non seem to work?

my ipod touch is frozen on the apple screen, i have tried all the steps but non seem to work?

hi if you have a backup on your computer you could hold the lock button and homebutton for about....10 seconds the screen will flash and it will want to be connected to iTunes connect and restore it

My memory card is not showing up on the home screen when i plug it in but it shows the computer found it

my memory card is not showing up on the home screen when i plug it in but it shows the computer found it in system preferences. when i plugged these into a imac back in school it showed up how come its not showing up on my less then 24hr old mac. sorry beginner mac user

Finder > Finder Menu > Finder Preferences (these are not in System Preferences)
The General pane has checkboxes for various devices to show on the Desktop. A memory card is considered an external drive. If you want to see it on the Desktop when it mounts, check the external drives checkbox.

I want to back up my 4S but I don't get the correct screen when I plug it into my Mac - Just iPhotos and iTunes (songs) pop up. How do I get to the screen where I can back up and restore?

I want to back up my 4S but I don't get the correct screen when I plug it into my Mac - Just iPhotos and iTunes (songs) pop up. How do I get to the screen where I can back up and restore?

Hi Spookola,
I don't know how that could have happened. Go through the folders for the rolls and separate the 2005 rolls from the 2006 rolls, then import the 2006 rolls.

What do i do if my ipod touch keeps going to the charge screen, then to the apple screen, then shuts off?, what do i do if my ipod touch keeps going to the charge screen, then to the apple screen, then shuts off?

what do i do if my ipod touch keeps turning on, going to the charge screen, then going to the apple screen, then shutting off?

If it is still charging using the adapter, let it stay there for at least 15min, then connect again, if necessary use recovery mode. iOS: Unable to update or restore
If still not luck, and the battery still shows the red charging icon, you might need a new battery.

Iphone 5 continously showing the charging screen even after the charger is unpluggrd

last night my iphone 5 was discharged completely and got switched off.when I plugged in the charger its showing the black screen with the charging icon and iam unable to switch on the phone.find the attached screen shots.please suggest.

But if they have no proof of water damage e.g no Liquid indicators changed i can still be under warranty?
after the water dried it left some stains or white vapors or some sort of condesation that just doesnt seem to go away
Liquid indicators are rather superfluous, aren't they? You really are going to have to take money.

My iPod is only showing the apple screen when reset it turns its self back on any ideas how to fix it?

My iPod wont switch on its only showing the apple sign I have tried resetting it multiple times but it only switches its self back on again it's not showing up when plugged into the computer either can anybody give me advice on it? ( it's over a year old so not under guarantee anymore either)

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

How do I set up my apple laptop to automatically show the active screen when attaching a HDMI cable to my TV

When using HDMI cable to TV how do I set up to automatically display the active laptop screen so that I don't have to drag to TV

You have the display set in Extended Desktop mode with the MacBook as the main screen. The Menu Bar and Dock will be on the MacBook display and your background screen on the TV but you can move the cursor onto the TV screen.
In System Preferences>Display on the MacBook screen there should be an Arrangement tab when you have the MacBook hooked up to the TV and both screens working. When you click the Arrangement tab do you see two monitors side by side? One of them will have a Menu Bar at the top. Just click on the Menu Bar and drag it to the second monitor. That will make the second monitor your main screen.
The TV will now have the Dock and Menu Bar and windows will open on it. But you can move the cursor to the MacBook screen and move windows from the TV over to the MacBook screen.
You can now use your MacBook in Clamshell Mode with a wired or Bluetooth keyboard and mouse. http://support.apple.com/kb/HT3131 When you disconnect from the TV your Menu Bar will automatically change back to the MacBook.
Or if you want to work on the MacBook screen while showing it on a TV you can check the Mirror Display box on the lower left hand side of the Arrangement tab under the two monitors box. That will give you the same screen at the same resolution on both the MacBook and the external monitor.

My iphone isn't showing up in itunes when I plug it into my laptop.

Even after I plug my phone in with the cable it doesn't show up in the top corner like it's supposed to, so I can't download any of my new music. I have the iPhone 5s, and I have the newest version of Itunes so it's not that it's outdated.

Hello NicoleAnn219,
Thank you for the details of the issue you are experiencing with your iPhone and iTunes. I found an article with steps you can take when you experience an issue like this. I wasn't sure whether you were using a Windows or Mac computer, so I included the respective articles for each:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Thank you for using Apple Support Communities.
Best,
Sheila M.

My Ipod touch 2nd gen will not sync for some reason to itunes. I've tried almost every possible solution I can find on the internet. The ipod charges fine when connected and Windows also recognizes it as a device but itunes refuses to. What should I do?

Any help would be greatly appreciated.

Thank you for the reply. Your answer crossed my mind but I havent downloaded songs in a while so I never paid attention to whether it was syncing or not. However, in my sync history I see that it successfully synced 3 months ago....

Monitor not showing the whole screen when I log out of Xorg/Openbox

Please help, what happens is..
I log into arch, it boots fine (it displays the loading of daemons in like arabic or something but that's another matter!), I can see everything, I 'startx' into Openbox and that's all fine but when I log out of X it cuts off the bottom of my screen.
I've got a widescreen 1680x1080 monitor and an Nvidia GeForce 8400 GS graphics card and I've tried using nvidia and nouveau drivers.
It only started AFTER i'd installed Xorg, I'd just log into x then kill it and i'd have half my screen missing.
I've tried setting nvidia-settings and editing the conf files in Xorg but it must be an issue outside of X surely, as It's always fine in openbox?
any ideas?
Thanks.
EDIT: I did try searching but to no avail - if there's a topic on this i'm very sorry =/
Last edited by teatreetea (2011-01-12 15:28:07)

I don't know how to do the nested scroll thing I'm sorry
/var/log/Xorg.0.log
[ 3557.788] (II) Loading extension DOUBLE-BUFFER
[ 3557.788] (II) LoadModule: "record"
[ 3557.788] (II) Loading /usr/lib/xorg/modules/extensions/librecord.so
[ 3557.788] (II) Module record: vendor="X.Org Foundation"
[ 3557.788] compiled for 1.9.2, module version = 1.13.0
[ 3557.788] Module class: X.Org Server Extension
[ 3557.788] ABI class: X.Org Server Extension, version 4.0
[ 3557.788] (II) Loading extension RECORD
[ 3557.788] (II) LoadModule: "extmod"
[ 3557.788] (II) Loading /usr/lib/xorg/modules/extensions/libextmod.so
[ 3557.788] (II) Module extmod: vendor="X.Org Foundation"
[ 3557.788] compiled for 1.9.2, module version = 1.0.0
[ 3557.788] Module class: X.Org Server Extension
[ 3557.788] ABI class: X.Org Server Extension, version 4.0
[ 3557.788] (II) Loading extension MIT-SCREEN-SAVER
[ 3557.788] (II) Loading extension XFree86-VidModeExtension
[ 3557.788] (II) Loading extension XFree86-DGA
[ 3557.788] (II) Loading extension DPMS
[ 3557.788] (II) Loading extension XVideo
[ 3557.788] (II) Loading extension XVideo-MotionCompensation
[ 3557.788] (II) Loading extension X-Resource
[ 3557.788] (II) LoadModule: "glx"
[ 3557.789] (II) Loading /usr/lib/xorg/modules/extensions/libglx.so
[ 3557.799] (II) Module glx: vendor="NVIDIA Corporation"
[ 3557.799] compiled for 4.0.2, module version = 1.0.0
[ 3557.799] Module class: X.Org Server Extension
[ 3557.799] (II) NVIDIA GLX Module 260.19.29 Wed Dec 8 12:24:30 PST 2010
[ 3557.799] (II) Loading extension GLX
[ 3557.799] (II) LoadModule: "dri"
[ 3557.799] (II) Loading /usr/lib/xorg/modules/extensions/libdri.so
[ 3557.800] (II) Module dri: vendor="X.Org Foundation"
[ 3557.800] compiled for 1.9.2, module version = 1.0.0
[ 3557.800] ABI class: X.Org Server Extension, version 4.0
[ 3557.800] (II) Loading extension XFree86-DRI
[ 3557.800] (II) LoadModule: "dri2"
[ 3557.800] (II) Loading /usr/lib/xorg/modules/extensions/libdri2.so
[ 3557.800] (II) Module dri2: vendor="X.Org Foundation"
[ 3557.800] compiled for 1.9.2, module version = 1.2.0
[ 3557.800] ABI class: X.Org Server Extension, version 4.0
[ 3557.800] (II) Loading extension DRI2
[ 3557.800] (II) LoadModule: "nvidia"
[ 3557.800] (II) Loading /usr/lib/xorg/modules/drivers/nvidia_drv.so
[ 3557.801] (II) Module nvidia: vendor="NVIDIA Corporation"
[ 3557.801] compiled for 4.0.2, module version = 1.0.0
[ 3557.801] Module class: X.Org Video Driver
[ 3558.216] (II) NVIDIA dlloader X Driver 260.19.29 Wed Dec 8 12:10:14 PST 2010
[ 3558.216] (II) NVIDIA Unified Driver for all Supported NVIDIA GPUs
[ 3558.216] (--) using VT number 8
[ 3558.220] (II) Loading sub module "fb"
[ 3558.220] (II) LoadModule: "fb"
[ 3558.220] (II) Loading /usr/lib/xorg/modules/libfb.so
[ 3558.221] (II) Module fb: vendor="X.Org Foundation"
[ 3558.221] compiled for 1.9.2, module version = 1.0.0
[ 3558.221] ABI class: X.Org ANSI C Emulation, version 0.4
[ 3558.221] (II) Loading sub module "wfb"
[ 3558.221] (II) LoadModule: "wfb"
[ 3558.221] (II) Loading /usr/lib/xorg/modules/libwfb.so
[ 3558.221] (II) Module wfb: vendor="X.Org Foundation"
[ 3558.221] compiled for 1.9.2, module version = 1.0.0
[ 3558.221] ABI class: X.Org ANSI C Emulation, version 0.4
[ 3558.221] (II) Loading sub module "ramdac"
[ 3558.221] (II) LoadModule: "ramdac"
[ 3558.221] (II) Module "ramdac" already built-in
[ 3558.221] (II) NVIDIA(0): Creating default Display subsection in Screen section
"Screen0" for depth/fbbpp 24/32
[ 3558.221] (**) NVIDIA(0): Depth 24, (--) framebuffer bpp 32
[ 3558.221] (==) NVIDIA(0): RGB weight 888
[ 3558.221] (==) NVIDIA(0): Default visual is TrueColor
[ 3558.221] (==) NVIDIA(0): Using gamma correction (1.0, 1.0, 1.0)
[ 3558.221] (**) NVIDIA(0): Enabling RENDER acceleration
[ 3558.222] (II) NVIDIA(0): Support for GLX with the Damage and Composite X extensions is
[ 3558.222] (II) NVIDIA(0): enabled.
[ 3559.086] (II) NVIDIA(0): NVIDIA GPU GeForce 8400 GS (G98) at PCI:1:0:0 (GPU-0)
[ 3559.086] (--) NVIDIA(0): Memory: 524288 kBytes
[ 3559.086] (--) NVIDIA(0): VideoBIOS: 62.98.71.00.52
[ 3559.086] (II) NVIDIA(0): Detected PCI Express Link width: 16X
[ 3559.086] (--) NVIDIA(0): Interlaced video modes are supported on this GPU
[ 3559.086] (--) NVIDIA(0): Connected display device(s) on GeForce 8400 GS at PCI:1:0:0
[ 3559.086] (--) NVIDIA(0): NTS MBW-SERIAL (CRT-1)
[ 3559.086] (--) NVIDIA(0): NTS MBW-SERIAL (CRT-1): 400.0 MHz maximum pixel clock
[ 3559.136] (II) NVIDIA(0): Assigned Display Device: CRT-1
[ 3559.136] (==) NVIDIA(0):
[ 3559.136] (==) NVIDIA(0): No modes were requested; the default mode "nvidia-auto-select"
[ 3559.136] (==) NVIDIA(0): will be used as the requested mode.
[ 3559.136] (==) NVIDIA(0):
[ 3559.136] (II) NVIDIA(0): Validated modes:
[ 3559.136] (II) NVIDIA(0): "nvidia-auto-select"
[ 3559.136] (II) NVIDIA(0): Virtual screen size determined to be 1680 x 1050
[ 3559.172] (--) NVIDIA(0): DPI set to (90, 88); computed from "UseEdidDpi" X config
[ 3559.172] (--) NVIDIA(0): option
[ 3559.172] (==) NVIDIA(0): Enabling 32-bit ARGB GLX visuals.
[ 3559.172] (--) Depth 24 pixmap format is 32 bpp
[ 3559.172] (II) NVIDIA: Using 768.00 MB of virtual memory for indirect memory access.
[ 3559.174] (II) NVIDIA(0): Initialized GPU GART.
[ 3559.182] (II) NVIDIA(0): ACPI: failed to connect to the ACPI event daemon; the daemon
[ 3559.182] (II) NVIDIA(0): may not be running or the "AcpidSocketPath" X
[ 3559.182] (II) NVIDIA(0): configuration option may not be set correctly. When the
[ 3559.182] (II) NVIDIA(0): ACPI event daemon is available, the NVIDIA X driver will
[ 3559.182] (II) NVIDIA(0): try to use it to receive ACPI event notifications. For
[ 3559.182] (II) NVIDIA(0): details, please see the "ConnectToAcpid" and
[ 3559.182] (II) NVIDIA(0): "AcpidSocketPath" X configuration options in Appendix B: X
[ 3559.182] (II) NVIDIA(0): Config Options in the README.
[ 3559.187] (II) NVIDIA(0): Setting mode "nvidia-auto-select"
[ 3559.254] (II) Loading extension NV-GLX
[ 3559.278] (II) NVIDIA(0): Initialized OpenGL Acceleration
[ 3559.283] (==) NVIDIA(0): Disabling shared memory pixmaps
[ 3559.283] (II) NVIDIA(0): Initialized X Rendering Acceleration
[ 3559.283] (==) NVIDIA(0): Backing store disabled
[ 3559.283] (==) NVIDIA(0): Silken mouse enabled
[ 3559.290] (==) NVIDIA(0): DPMS enabled
[ 3559.290] (II) Loading extension NV-CONTROL
[ 3559.291] (II) Loading extension XINERAMA
[ 3559.291] (II) Loading sub module "dri2"
[ 355/var/log/Xorg.0.log
[ 3559.767] (**) AT Translated Set 2 keyboard: always reports core events
[ 3559.767] (**) AT Translated Set 2 keyboard: Device: "/dev/input/event0"
[ 3559.786] (--) AT Translated Set 2 keyboard: Found keys
[ 3559.786] (II) AT Translated Set 2 keyboard: Configuring as keyboard
[ 3559.786] (II) XINPUT: Adding extended input device "AT Translated Set 2 key$
[ 3559.786] (**) Option "xkb_rules" "evdev"
[ 3559.786] (**) Option "xkb_model" "evdev"
[ 3559.786] (**) Option "xkb_layout" "us"
[ 3559.787] (II) config/udev: Adding input device PC Speaker (/dev/input/event$
[ 3559.787] (II) No input driver/identifier specified (ignoring)
mod edit: code tags
Last edited by litemotiv (2011-01-12 16:12:59)

HT201263 Argh! My iPod touch isn't showing the charging screen when I plug it in. I've tried several articles, but none seem to work! What do i do? I don't want my iPod to die. It's worth over $350

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