HT201263 I got a iPod that says disabled connect to iTunes when I tried it says it's locked and I must enter password t I don't know it, I bought it as is

How do I reset it? I don't have any access to any previous information on it.

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen                         
If recovery mode does not work try DFU mode.                        
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up     
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store        

Similar Messages

  • My Ipod says disabled connect to ITunes when I connect to ITunes it says I have to enter passcode

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    Place the iPod in recovery mode and then restore theiPod via iTunes on the computr. For recovery mode:
    iPhone and iPod touch: Unable to update or restore

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    http://support.apple.com/kb/HT1808

  • My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed. What do I do

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    http://support.apple.com/kb/HT1212

  • My Ipod touch says disabled connect to itunes I try and it says cannot connect it has a passcode that needs to be entered to connect but thats why I have to get into itunes because I can't get in my Ipod what do I do?

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    Place the iPod in Recovery mode and then connect to your computer and restore via iTunes.

  • My iPod says disabled connect to iTunes. So I did and i restored it twice but both times didn't work. What do i do now?

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    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    Did all steps of the restore complete without error? I doubt it.

  • My ipod touch says disabled connect to itunes, help

    i have a passcode on my ipod touch 4th generation and it says disabled connect to itunes, but when i connect to itunes it come up to insert the passcode on the ipod before i can do anything with it through itunes. i tried turning it on and off but that didn't do anything and i held in on the hold button and the home button the same time to reset it or whatever that does cause i seen it on google, but that didn't do anything either. please help

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • Hi, please help my other daughter her ipod touch is disabled connect to itunes after say its itunes couldnt connect to the ipod touch coz its is locked with a passcode?? please help how...

    hi, my daughter hers ipod touch is disabled connect to itunes after say its itunes couldnot connect to the "ipod touch" because its is locked with a passcode please help how to fix connect...i did turn off her ipod touch put usb back on there same in doenot say still ipod is disabled i dont understand please help how???

    If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
      1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
      2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
      3. iOS- Understanding passcodes
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
             option (see in the image below). If you have just backed up the device, it is not
             necessary to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup. If you do not have a
              backup to restore, then restore as New.
    If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

  • My daughter forgot her password and now her ipod has locked her out and says disabled connect to itunes.  The computer which this ipod was synced has crashed.  How can I fix this?

    My daughter forgot her password and now her ipod has locked her out ir says disabled connect to itunes.  The computer she last synced to has crashed.  How can I unlock this ipod? 

    The device will have to be restored but without the last computer it was synced to, that's not a possibility.
    Take the iPod to an Apple store or Apple certified repair shop.
    You will need a computer in order to sync, restore, and update the iPod in the future.
    "If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it."
    From here:  iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

  • How do i fix my ipod if the computer says itunes cannot connecet to the ipod with out entering your password?but i turn on my ipod and it says disabled connect to itunes?

    how do i fix my ipod if the computer says itunes cannot connecet to the ipod with out entering your password?but i turn on my ipod and it says disabled connect to itunes?

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...

  • How do i reset my ipod when it says disabled connect to itunes and when i connect it can't find my itouch?

    Hi  How do I reset my ipod touch when it says "disabled connect to itunes" and when I connect to itunes it can't find the itouch?

    http://support.apple.com/kb/TS1369
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • My ipod says disabled connect to itunes. How do i fix this? thanks

    My ipod says disabled connect to itunes. How do i fix this? thanks

    Place the iPod in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Disabled my ipod it says disabled connect to itunes

    i have locked myself out of my ipod touch it now says disabled connect to itunes but cant figure out what to do?? plz help

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen        
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • HT4061 Hi have iphone 4 has been disabled says to connect to itunes when I do that it says enter passcode on phone but it won't let me any ideas

    Hi have iphone 4 has been disabled says to connect to itunes when I do that it says enter passcode on phone but phone won't let me do that

    Hey drcajkm,
    Thanks for the question. The following article provides some solutions if you are having issues with passcode lock:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/HT1212
    If you have never synced your device with iTunes, or you do not have access to a computer
    If you see one of following alerts, you need to erase the device:
    "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
    "You haven't chosen to have [device] trust this computer"
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    Alternatively, place the device in recovery mode and restore it to erase the device:
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the Connect to iTunes screen.
    5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
    Thanks,
    Matt M.

  • HT201263 I forgot my passcode to iphone 4s. I entered wrong and now it says, disabled connect to itunes.  I have some VERY important information on the phone and it was not backed up. Is there anyway I can unlock my phone and not lose my information?

    I locked my iphone 4s, I forgot the passcode and it says disabled connect to itunes. I have some very important information on the phone I can't lose, How can I retrieve that information if the phone was not backed up to icloud of my mac? I will go to court over this to prove it is my phone.  I just can't lose this information. Please, Please, Please, help me. I will mail the phone in to apple store if that will help.
    Leslie

    Kyderbylove wrote:
    I locked my iphone 4s, I forgot the passcode and it says disabled connect to itunes. I have some very important information on the phone I can't lose, How can I retrieve that information if the phone was not backed up to icloud of my mac?
    You can't. If your phone is disabled, the data has already been erased...that's the whole point of the passcode. Your only option now is:
    Turn your phone off, then force it into recovery mode & restore it:
    Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

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