HT201263 My iPhone 4 is stuck on the "Connect to iTunes screen" after trying to update to iOS 7.0.4! Help!
I was attempting to update my iPhone 4 to the new iOS 7.0.4 via my computer after I plugged it in to create a backup copy and something went wrong before it could finish and I recieved an error message. Now my phone is stuck on the "Connect to iTunes screen". I've tried everything to reset & restore my phone with no luck!
I have:
-Restarted my computer
-Updated iTunes to most current version
-Turned phone on and off several times, waiting up to a half hour before turning on (to be greeted directly with apple logo then the connect to iTunes screen)
-Turned on, turned on and held home button (nothing happens)
-My computer is NOT recognizing my device at ALL! But when I plugged my boyfriends iPhone in, it detected it no problem.
I tried calling my phone from the other phone and it goes straight to voicemail. I am super frustrated! Does anybody know what is going on?
I was able to restore my phone!!!
I called Apple and they said there was nothing more I could do. I called my carrier Verizon and was able to get my computer to recognize my device after trying this-
Solution:
After trying EVERYTHING this is the ONLY thing that worked-
I took the USB connector cable out of the USB port it was in, and tried another one on the otherside of my laptop and iTunes was able to discover my phone in recovery mode. My phone was reset and everything is fine ( thank gosh for backup copies!)
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My iPhone 4 stuck in the "connect to iTunes" screen after trying to update to iOS 7
Hey guys.
So i have a pretty big problem here. Today after a little bit of work I updated my iPhone 4 to the new iOS 7. I went to bathroom at some point, while my phone was updating, and when i returned the screen of iPhone showed the "connect to iTunes screen" and no matter what I did, it just stayed there. iTunes doesn't recognize my phone anymore, doesn't matter how many time I plug it in and out. I tried this thing: http://support.apple.com/kb/HT1808 ,but it did not worked. I tried reinstalling my iTunes, but it did not work either. If the little things matter I left "lauch iTunes" box unchecked after reinstallation. Any help apriciated guys, im desperet here.YESSSSSSS HUGE PROBLEM!
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my iphone is stuck in the connecting to itunes screen, i can not restart my phone the top power button is broke? any ideas? it wont let me connect to itunes either, usb device can not be detected
Hello Alex_boi941,
Thanks for using Apple Support Communities.
I'm sorry to hear that your iPhone's power button is not functioning correctly. To be able to get full functionality of your phone, it would need to be repaired.
Apple - Support - Service Answer Center
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
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My iPhone is stuck on the connect to iTunes screen after I tried to reboot it, help!
HELP! I tried to reboot my iphone because it was being a bit slow so i held down the power and home button at the same time for a bit and it rebooted successfully but the connect to itunes screen appeared and i have been worrying to **** as to what i should do, i do not want to delete any of my stuff, help me get rid of this please!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i'm really worrying !!!!!!!!!!!!!!!
You need to Download ios 7.0.2 ipsw file for iphone.If you kindly suggest your iPhone 5 model written on back of iphone eg Model A1429 or A1428 and i shall give you the download link for the software.
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Try:
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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Apple Retail Store - Genius Bar -
I just purchased iPhone 5. When I plug into iTunes it asks to update to iOS 6.0.2. I did, received an error message and now my iPhone is stuck on "Connect to iTunes" screen. Any help would be appreciated
Are you using a PC?
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My IPhone doesn't turn on and keeps in the "plug-into-Tunes-screen" after update to new IOs 5.0 yesterday. I also tried to restore it, but it still keeps in the plugin mode. In ITunes the IPhone doesn't show up as a device anymore, but Windows 7 detects it as a camera. I started the problem diagnose via ITunes and it says "iPhone can't be found".I'm using the new version of iTunes.
Can anyone help me?I have the exact same problem and have just logged on here to see if anyone can help also? My iphone is up and working but itunes won't recognise it as a device... just updated itunes aswell.
Any help would be hugely appreciated!! -
Since my iPhone 4S was stuck on the connect to iTunes screen after updating to iOS 7, I followed these instructions and restored. But nothing changed! I still have the same picture of a plug with arrow to iTunes.
It is restored now. Thanks for the comment about disabling firewalls - we did that and tried again and it worked.
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While fully restoring my Iphone it is stuck at the "connect to Itunes" screen and in Itunes itself it only shows a blank screen.
I already tried different computers and tried a DFU firmware restore. My iphone is not jailbroken or some.
It does just have a new screen due the fact it was broken.
Sometimes Itunes says my iphone is damaged, sometimes it only shows a blank screen.
But whatever I do, I cant go around the "connect to Itunes" screen.
Anyone any suggestions? please help.Did you find a solution?
My touch is doing the same thing. -
I did the 4.2 update on my iPhone 3g. But after downloading and updating it, the phone is now stuck on the 'connect to iTunes' screen and does not move further. Tried the recovery mode operation also, but everytime in the end, it hangs at the end and shows the ''We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later.' I tried all the usual suggestions of updating iTunes version and updating the Windows updates, but no luck. Even uninstalled the anti-virus. Please help.
It is restored now. Thanks for the comment about disabling firewalls - we did that and tried again and it worked.
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My iphone is stuck. I tried to update the iOS to get iCloud. Whilst updating the software an error occured (don´t know which) and the screen now is fixed on the "connect to iTUnes". I tried to turn it off, but when turning back on, the apple appears, and then again the connect to itunes screen.
My itunes does not recognise the iphone.
What can i do?Leave it plugged in, and iTunes open, and hold the home and power buttons at the same time. This is a reset. The screen should go dark for a brief moment before the Apple logo reappears. At this point, let go of the power button but continue holding the home button. Let go when you see the Connect to iTunes screen, and iTunes should say it has detected a device in Recovery Mode. Click restore.
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What do i do now? i tried everything, when i plug my iphone cable into my com, it shows me the connect to itunes screen, when i unplug it it turns off and when i turn it back on it stays the same. help pls
You should not need DFU mode - you phone is already in recovery mode - you just need to restore it in itunes. If you unable to restore you need to try another computer - preferably other network as well. If it is still not restored - it is a hardware problem.
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