HT201269 backed up my iphone 4 32 gig and got a iphone 5 16gig and i cant restore my 5 now due to to much on my old 4. I used itunes and can I delete some infor before backing up my new 5?
backed up my iphone 4 32 gig and got a iphone 5 16gig and i cant restore it not enought gigs an my new iphone . anyone know how to delete some of old infor on old phone before restore to new phone?
Sorry, but the iPhone backup is an all or nothing deal when it comes to restoring. It is not designed to be user editable & one screw-up, attempting to do so, will make the whole backup un-useable.
If you want to give editing such a shot, post back, including the OS on your computer, & I'll tell you how.
Similar Messages
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help me to troubleshoot my ipad2 there is software update and i updated mine from 5.0 to 6 version but now the screen shows only usb cord arrow up sign then itunes and music logo. it has been like this since last night.what i will do?i even tried turning it off but it doesnt work too. i only see the apple logo and it comes back to cord image and itune then after 30 secs the screen turns black. help me please.
The iPad is telling you to connect your iPad to iTunes on your computer so do it. You may have to restore the device.
Restoring iOS Software.
http://support.apple.com/kb/ht1414
You may need this as well.
Unable to update or restore iPad.
http://support.apple.com/kb/ht4097 -
Heelp m please
Hello beverlyfromspring,
Based on your post it seems you are unable to purchase songs on the iTunes Store. Have you attempted to update iTunes to its most current version? The following article provides the steps for updating iTunes on Mac and Windows:
Get the latest version of iTunes - Apple Support
If you have iTunes installed on your computer, follow the directions below to update to the latest version of iTunes.
If you don't have iTunes installed on your computer, download it here.Mac
Open iTunes.
From the menu bar at the top of your computer screen, choose iTunes > Check for Updates.
Follow the prompts to install the latest version.
If you are not prompted to install a new version of iTunes, you already have the latest version your operating system can support. See the System Requirements on the iTunes download page.
Windows
Open iTunes.
If the menu bar isn't showing, hold down the Control and B keys to open it. Learn more about the iTunes for Windows menu bar.
From the menu bar, choose Help > Check for Updates.
Follow the prompts to install the latest version.
If you are not prompted to install a new version of iTunes, you already have the latest version your operating system can support. See the System Requirements on the iTunes download page.
Get more information about how to install and update iTunes and troubleshooting assistance.
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D -
Just need some help. As the question says I need to transfer all my numbers pictures videos onto my new iPhone 5c from my 4s but as the laptop I would use has already got my partners iPhone linked to it I can't back it up as it just syncs all there stuff onto it to. How else can I do this without linking it to the computer?
What does the family WiFi have to do with iCloud? iCloud is on Apple's servers.
If it is a shared computer what you can do is create a new user ID on the computer. Log in with the new ID. This will give you a "clean" iTunes library that you can use for backing up the the old phone and syncing the new phone. -
I use groups, how can I delete one in the group for a new note?
When I select a group to send messages to, sometimes I wish to delete one, just for this message, not the group list.
For example, forwarding a message without forwarding it to the one that sent the originalhttp://kb.mozillazine.org/Thunderbird_:_FAQs_:_Create_Mailing_List#Avoid_sending_to_an_address_in_a_mailing_list
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How can I turn off imessage for just one of my contacts? Me and my husband just upgraded (both had iphone 4), I got the iphone 5s and he got he note 3. All my text to him automatically send as a imessage. Ive tried to delete his contact and then went back in and reentered it but that doesnt work.
Have your husband text the word "stop" to 48369. This should take his number out of the iMessage system.
Go into your settings under messaging and make sure the box to send as an SMS if iMessage is unavailable is checked.
Hopefully this will get your messages sending/receiving to each other. -
my iphone 5 screen has gone black in the middle of updating a app. i have tried to back it up using itunes and restore it however it will not restore my phone as i have got the app find my iphone switched on. i cannot turn it off as the screen is black. can anyone help me please??
christobell86 wrote:
... it will not restore my phone as i have got the app find my iphone switched on.
You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702 -
I recently updated my iphone 5 to IOS 8.0.2 and now it wont turn on it just says to connect to itunes and when i do the only option it gives me is to restore iphone because it is in "recovery mode". It says it will delete all my media but i didn't do a back up and i don't want to lose my photos, what should i do? (I never used iCloud to back them up either).
If it's in recovery mode, the data is already gone. Why did you never back up your important data?
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I have problem in restoring my iphone. I broke the iphone contract in USA and came to India. I got steps to unlock in a mail and i followed those steps. When i try to restore using itunes then it always says some message like "turn off find my phone." How can i get rid of this message.
You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702
Note:
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818 -
I accidentally deleted Candy Crush off my phone, and when I went to reinstall it, it reinstalled but has now disappeared from my screen. I went to the app store and it says there that it is still installed. How do I get it back?
You may have accidentally put it in a folder instead of deleting it. Check all your folders to see if it is in one.
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I received an iPhone 6 in the mail from my previous service provider but I already changed to a different provider and got an iPhone 6 in the meantime because my iPhone 5 stopped working and I was desperate thinking I wouldn't receive the phone in the mail. Should I mail it back or sell it?
You aren't serious are you? Send it back. It is not yours, you do not own it, therefore selling it would constitute selling stolen goods. You would be committing a crime, and you would be screwing whomever you sold it to.
GB -
Hi there, could someone please help me, i didnt have my icloud on before my iphone 4s broke. I have always used iTunes and everything was backed up on there and now im finding it hard to restore my phone with contacts, photos etc.
Dear Tylerkeefe,
Good morning. Getting notifications that you are close to exceeding your allowance can certainly be alarming. It would be my pleasure to help put your mind at ease.
I understand you are not streaming movies, music, etc. Which these features will use a lot of data. Are you using the Mobile Hotspot on your phone. This may also cause you to exceed your data allowance quickly if you do not power if off after you are done using the feature. To turn off mobile hostpot tap settings>general>personal hotspot>off. Do you have any third party applications that you have installed that may be running a lot of data?
To ensure applications are not consistently running in the background do the following press the menu button at the bottom of your phone twice. All the open apps will then appear. Select and hold the bottom of the screen. A minus sign will then appear in the top left of each app. Select each minus sign to close out the application.
I hope the information given will help clarify what is using a lot of data on your phone. Should you have further questions or concerns, please feel free to reach out to us.
Thank You,
MichelleS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT -
I am receiving notifications that I am running out of storage space. I backed up my mac book using an external and time machine. Can I delete some files to make room?
If so,
When I want to restore from my time machine, can I pick and choose, say certain songs, photos or documents?About TM "Backup Drive is Full"
Alert TM only deletes older files if they have been deleted from the source and when TM needs space on the backup drive for a new incremental backup. Time Machine "thins" it's backups; hourly backups over 24 hours old, except the first of the day; those "daily" backups over 30 days old, except the first of the week. The weeklies are kept as long as there's room.
So, how long a backup file remains depends on how long it was on your Mac before being deleted, assuming you do at least one backup per day. If it was there for at least 24 hours, it will be kept for at least a month. If it was there for at least a week, it will be kept as long as there's room.
Note, that on a Time Capsule the sparsebundle grows in size as needed, but doesn't shrink. Thus, from the user's view of the TC it appears that no space has been freed, although there may be space in the sparsebundle.
Once TM has found it cannot free up enough space for a new backup it reports the disk is full. You can either erase the backup drive and start your backups anew or replace the drive with a larger drive. You can also use the Time Machine application to selectively remove files, but that may be ineffective if you have to free up GBs of space. -
So I just updated to the newest update that was available for safari and iTunes but now it won't let me go on the Internet using safari and it also won't let me sync my songs ,,,,,(it takes forever to backup my iPad AND my iPod) so what can I do ?
If you're on windows try the following:
This worked for me an hour ago and has allowed me to sync ok. Still haven't tried downloading the new version 5 to the phone yet as I'm still backing up photos etc just in case.
1. Quit itunes
2. Start an elevated command prompt (Start Menu -> All Programs -> Accessories -> right click Command Prompt -> Run as Administrator)
3. Once in the command prompt type the following 3 words starting where your cursor is flashing: netsh winsock reset
4. press ENTER
5. Reboot your machine
6. Restart itunes & connect device to sync
7. Good luck -
During recovery on iPhone 4 I got : The iPhone could not be restored. Un unknown error occurred ( 3004 ). Then - iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.Then I get error 3004 again. Latest iTunes and OS updates. I cant use the phone now. I did restart the destop,unplug the usb,...etc. Same iTune logo ,arrow and USB on the screen.THANK YOU SO MUCH,...!
Perhaps the information in this Apple support article will help:
http://support.apple.com/kb/TS3694#error3004
Regards.
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