HT201269 I got a replacement Iphone5 from Apple. I went home and tried to synced it with ITunes but had to register as a new device to do update then I can restore old back up, now can't back up old phone info and can't activate my Apple ID for iMessage
I got a replacement Iphone5 from Apple. I went home and tried to synced it with ITunes but said to register as a new device to do update then I can restore old back up, now can't back up old phone info and can't activate my Apple ID for iMessage
Can you clarify your problem? Are you having trouble restoring your new iPhone from a previous phone's backup? Or are you having trouble logging into iMessage?
Similar Messages
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I have had to put my ipod touch in Recovery Mode and tried to sync it with itunes but it wont restore itself. What can I do?
http://support.apple.com/kb/TS3694#error3194
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
I just got a new iphone 3GS and was trying to sync it with my itunes information from my old phone. However, I keep getting multiple error messages and after the sync is complete, I find that everything has transferred except my purchased itunes music and voice memos (I record my class lectures). I am not sure what I can do to fix this. Any ideas?
The error messages are:
-"Attempting to copy to the disk 'My Iphone' failed. An unknown error occured (-69)."
-"The iphone 'My Iphone' cannot be synced because there is not enough free space to hold all the items in itunes library."
-"The iphone 'My Iphone' cannot be synced. An unknown error occured (13010)." -
someone help
Please follow the steps in this article to resolve your issues.
http://support.apple.com/kb/TS1275
- Greg -
Hi everyone, I was wondering if someone can help me. I recently got my first ever Ipod. It's the new Ipod Nano 7th Generation. I have tried to synchronise it with Itunes but it says "Connected, Eject before Disconnecting" but nothing happens. I have tried uninstalling & re-installing Itunes but this didnt help.
Does anyone have any ideas?
Thanks for your help.I think the problem is that the iPod got set to Manually manage music and videos. It needs to be set up for automatic syncing again. Just unchecking that Manually manage music and videos setting does not do it.
In iTunes 12, select the iPod in iTunes (using the device button), so that you see the iPod's "management" screen. In the sidebar (along left side of screen), there are two headings (Settings and On My Device). Under Settings, click on Music. To the right, you see the iPod's Music screen, where you tell iTunes how to sync songs to the iPod.
Check the box at the top for Sync Music. That turns ON automatic syncing for music. Below that, choose the option to sync Entire music library (assuming your music library fits completely on your iPod). Otherwise, you can choose the option to sync Selected playlists, artists, albums, and genres and make your selections below. Then click Apply. -
I have an iphone 4S with broken wif i :-( and I need to sync my contacts before I set up my new iphone 6. I thought contacts synced automatically with itunes but seems not. I've found my Apple address book but contacts are outdated. What to do? Help!
If your Bluetooth is working, you may be able to tether your phone to another device, and backup that way. Either via iCloud or one of many Apps that send yourself a VCF file containing your contacts.
You may have to update to a later IOS via USB and iTunes, not sure if IOS 6 has Bluetooth Tethering.
I would have thought you could also switch off cloud sync'ing for your contacts, this should ask a question if you want to keep the contacts on your phone. An iTunes Backup and then Restore to your new iPhone should restore the local contacts. Then sync these back to the iCloud.
Hope this helps. -
hey all just trying to set up my ipad synced up with itunes but now if i try to download any apps i put my password in then comes up with unknown error and wont download any help would be great
Reset your iPad and see if that helps.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
I'm trying to sync music from my itunes library on my PC to my ipad2. During process got an error(don't remember #) and then it went to backing up. Now the ipad is frozen with a usb cable coming up to a white arrow and then the itunes logo. The ipad will turn on and off but nothing else. Any ideas?
You will probably need to restore using Recovery Mode. You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow these Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad. -
I just bought an iPhone 4s yesterday and it wouldn't connect to the iTunes 10.6.3 I had already on my laptop for my husbands 3gs and my brother in laws iPhone 4. Neither of them ever had a problem syncing with itunes. When I tried I was told to uninstall itunes and reinstall a 64bit version. Took several attempts but I finally got it. Then it said that I needed to upgrade my apple mobile device support and for me to uninstall itunes again and reinstall it. I have done all of this several times and still cannot get it to work right. I have uninstalled every Apple software listed on my computer and had to reinstall it all. Help!!!!!!!
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
Reverted from Mavericks to new install of Mt. Lion now trying to sync iPhone with itunes
Had problems with Mavericks.
Got new HardDrive with Mt. Lion installed.
Restored music and videos back into itunes already
Had to do manually because time machine had difficulty going back to previous OS Mt Lion
Now I opened itunes and connected my iphone via cable to computer. It makes an alert noise, repeatedly "dinging" and if I am fast enough there sometimes appears a question asking if I want to trust this computer. I managed to click "yes" a few times but nothing seems to happen. It just seems to notice the iphone for a moment and then plays the alert sound over and over again.
How do I get my iphone to once again sync properly with my iMac?Ok so this issue turned out to be unexpectedly easy to solve.
The cord I was syncing with seemed to be damaged and it works fine using a different cord. -
I'm trying to purchase music from iTunes but it is asking me security questions that I've never had to use before and I don't remember the answer. Has anyone else and issue with this and know what I could do to fix this?
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
(90158) -
I have changed my apple id, and its ok when i sync my Iphone with Itunes, but ON my Iphone still my old apple-ID is there. I can NOT buy things from Itunes or Upgrade anything now, how to fix this?
I recently changed my email address and want to change my Apple ID account to match. I have created a new Apple ID to match the new account but now I can't sign into iCloud on our phones or computer with the old Apple ID. I can't make any changes on iCloud on our phones because it directs me to the old account, which I can't sign into. I also can't sign me in on my computer to make any changes. Help!!! Now I have two addresses and can't access the one that directly affects my devices.
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I recently synced my iphone 5s to itunes. It erased my photos and I can not locate them on itunes. They are nowhere to be found. How can I restore them back to my phone?
Restore them from where?
The pic sync is one way - computer to iPhone.
You should be storing all of your photos on your computer. Jut sync them to your iPhone. -
I lost my iPod touch 32 GB a month ago, and today I got a new iPod touch 64 GB. While syncing it with itunes, I got my music library, books and purchased items back, but I didn't get my photos and videos.How can I get my old photos back in my new iPod?
Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books. -
I backed up my Ipone 4s through itunes. however when after I had to restore it to factory settings i then proceeded to restore the backed up files and found that it didn't restore any of my music or apps! is there a way i can get all this back?
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Synced media like apps and music are not included in the backup that iTunes makes.
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