HT201269 I have a brand new mac book pro. I want to get everything from my iPhone onto the mac book music,pics etc. I'm worried if I plug my phone into the mac book I will loose everything on it , as the mac book has literally nothing on it. How can I get

I have a brand new mac book pro, I want to plug my iPhone into it & transfer everything from it onto the mac book, pics,music etc. I'm worried if I plug my phone into the Computer I will loose everything. How can I make sure this doesn't happen?

When you plug your iPhone to Mac,click the Summary button and select “Manually manage music and videos".Then iTunes would never delete your original music.
The most easy way to solve your problems is to move your music to your new Mac.Please refer to this article from Apple.com
http://support.apple.com/kb/HT4527
More review:How to transfer iPhone music to Mac

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I got a new laptop (Macbook Pro) and my IPhone is synced with my previous laptop. I've recorded dozens of very long (un-emailable) Voice Memos over the last few weeks and need to get them from my IPhone onto my new laptop. How do I do this?

I got a new laptop (Macbook Pro) and my IPhone is synced with my previous laptop (which I no longer have). I've recorded dozens of very long (un-emailable) Voice Memos over the last few weeks and need to get them from my IPhone onto my new laptop.
How do I do this?
(when I click on the Sync option I get the warning: "Are you sure you want to sync music? All existing songs and playlists on the iPhone will be replaced with songs and playlists from your iTunes library." I fear that if I click this I will lose all of my important Voice Memos as well)

Just to add to what ChrisJ4203 said. You can sync them to your new computer using iTunes by selecting to Include Voice Memos on the Music tab of your iTunes sync settings and syncing. However, you still need to re-establish syncing with the new computer without iTunes erasing all the iTunes media from your phone (as the warning mentioned).
If you copy your entire iTunes folder (not just your music) from your old computer to your new one, along with other non-iTunes media you may be syncing with iTunes (such as contacts, calendars and any photos synced to your phone from your old computer) by using migration assistant of following one of these methods: http://support.apple.com/kb/HT4527, then when you sync again with your new computer it will recognize your phone and sync as it did before. You will still have to authorize the new computer for any Apple IDs used to purchase from the iTunes and App stores (in iTunes>Store>Authorize this computer).
After that you can sync your voice memos to your computer as mentioned earlier.
If you want to archive your voice memos before you do anything with iTunes, you can use a 3rd party program such as PhoneView or Touch Copy.

I have atempted to gift a song to someone. I have been charged for it but it was not received. I tried to re-gift it and was charges a second time but the recipient still has not received it. How can I get the song to her or my money back?

I have atempted to gift a song to someone. I have been charged for it but it was not received. I tried to re-gift it and was charges a second time but the recipient still has not received it. How can I get the song to her or my money back?

First, have the recipient check any anti-spam filters that may be present on her email account or in any email application to make sure that messages from Apple aren't being blocked. If she is sure that is not the case, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

I have an iCloud backup notice on my screen. If I hit the OK button nothing happens. How can I get rid of the notice so I can continue using my iPad?

I have an iCloud backup notice on my screen. If I hit the OK button nothing happens. How can I get rid of the notice so I can continue using my iPad?

I found answer in right column. Thanks.

Updated to IOS 5.0.1 and now if I tap on a game icon instead of opening the game a grayish color comes over it and nothing happens. How can I get my games to work again?

Updated to IOS 5.0.1 and now if I tap on a game icon instead of opening the game a grayish color comes over it and nothing happens. How can I get my games to work again?

Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever.

HT6114 After the latest OS X update (10.9.2) I cannot open Outlook (Office for MAC 2011). Outlook flashes briefly then nothing happens. How can I get Outlook to open?

After the latest OS X update (10.9.2) I cannot open Outlook (Office for MAC 2011). Outlook flashes briefly but does not open. How can I get Outlook to open?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post other kinds of diagnostic report — they're very long and not helpful.

TS2734 Passcode has been forgotten...How can I get into the phone?

Help! My passcode has ben lost/forgotten....How can I get into the phone?

Try this
http://support.apple.com/kb/HT1212

My college has informed me that firefox 7 is not compatable with their online classes and I must go back to firefox 6 but you down load of 6 will not let me it is trying to force me to upgrade to 7 how can I get 6 back?

My school (Highline Community College) as advised me that firefox 7 will not allow people to use the (Angel) online e-mail system. I need to stay in contact with my teachers. They said don't get firefox 7 but I already have it. They said go back to firefox 6 which they even provide a link for but when you upload it it says this is an old system click here to get 7. I already have 7 and know it will not work. How can I get 6 back.

I have the same problem. It was literally snuck in as a simple update and suddenly I couldn't upload any of my assignments. You can get rid of 7 by going to control panel and removing the Mozilla file. then look for the FF 6 upload. I warn you though. It REALLY wants to be 7. Don't allow any updates to happen or you will be in the same position.
I like Firefox and it is truly disappointing that they would force this situation. My nest step is back to IE 8 which wants to be 9. Arghh!

HT201272 My ipod touch will not update a paid app---Strange Rain. using version 4.2.1. How can I get this installed and updated?

I have updated to the supposed newest version for my touch.
But it still will not sync and update my Strange Rain app.
How can I get this back?

According to the product description the latest version of this app requires ios 4.3 or later.
You would have to use your copy of the older version.

The CONTENT tab has NOTHING in it, how can I get it back to change settings?

Under Tools - Options - Content: The screen has no options, the screen is blank. How can I get it back so I can change the settings for pop-up blockers and such? This is driving me CRAZY!!!!

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

My edit page in in elements 9 has suddenly stopped working. How can I get it to the workspace?

My edit page in in elements 9 has suddenly stopped working after over a year. How can I get the workspace to open?

You can try Restoring it in iTunes. If that doesn't work you will need to get it serviced.

My Mac book pro has been infected by findgala; how can i get rid of it?

Cannot get rid of this bloody virius....would appreciate it if someone could show me how to burn this out of my system? I'm not the most up to date person in regard to how my Mac works, so any advice will need to be dumbed down a little.
Thanks

Backup your data off the machine to a external storage drive, do not use TimeMachine or bootable clones, disconnect.
Unistall Chrome and/or Firefox.
Head to System Preferences and create a new Admin account, log into it and delete the first one, reboot then recreate it.
Log into the originally named account, use ClamXav to run a scan on the external drive and transfer just files back into Pictures, Music, Documents etc folders, nothing into Library!, don't erase the external drive.
See if your problems continue, and if they do then your looking at infection in your Admin privledged folders, thus a command r or commnad option r held at boot to erase the entire Macintish HD partition and a resinstall of OS X from Apple's servers, need your AppleID and password.
Step by Step to fix your Mac

Changed apple ID...but ipod still has old one listed. How can I get the old one off the ipod and input the new one?

Okay, changed my apple ID in itunes. When I try to download using the ipod directly to download a song it comes up with my old ID. How can I have it default to my new ID. I've already sync'd it and that didn't do it. Need help please.
Thanks

- Did you actually change you Apple ID or did you just change the email address associated with the Apple ID. The Apple ID (which is an email address) can me different that the email address associated with your account. Also see:
Frequently Asked Questions About Apple ID
- Did you try going to Settings>Store and signing out of the existing account and into the new one?

I own the disk but my new computer has no disk drive! How can i get a download using my serial numbers

I own the elements disk with serial numbers but my new machine has no disk drive (don't ask!). How can i install this from the website as a download using my existing serial codes?

Try this link and validate with your 24 digit serial number - click here for PSE downloads

My Mac Menu Bar has 2 Abode Icons. How can I get rid of one?

Hi there. My status bar has a "Creative Cloud Icon" (with the number 6 next to it) and a second "Adobe Icon" (with a 5 next to it). See attached.
When I click the Adobe icon, it just opens Creative Cloud updater anyway.
I don't mind having the creative cloud icon, but the other is redundant, takes up space, and displays different information. How do I get rid of the second one?
Thanks, Jon

Hi There,
Kindly try the below mentioned steps.
1. Open Activity monitor.
2. Search for process similar to AAM notifier:
3. if you are able to find it, kindly quit that process.
Thanks,
Atul Saini

HT201269 I have a brand new mac book pro. I want to get everything from my iPhone onto the mac book music,pics etc. I'm worried if I plug my phone into the mac book I will loose everything on it , as the mac book has literally nothing on it. How can I get

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