HT201269 my old computer crashed and itunes won't let me retrieve my old music, is there a way to do this?

Hi my old computer crashed and when I downloaded iTunes into the computer I'm using now, my old music didn't sync with the computer, even though it did last time I got a new device. How can I retrieve my old music from my iTunes account?

The follow included how to copy music form the iPod to your computer.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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Old computer crashed and iTunes won't let me sync my old iPod

My old computer crashed and when I plug my old iPod into my new computer, iTunes asks me if I'd like to erase all the music from the iPod and copy whatever music I have within my new iTunes. I lost a lot of my c.d.'s when I moved, so I don't want to do that. How do I get all my music from my old iPod onto my new computer?

Hello Justin,
And welcome to Apple Discussions!
See this article for instructions on how manually copy the contents of your iPod back over to your new computer. Even though the article mentions Vista and XP, Windows 7 should be similar to Vista.
http://www.ehow.com/how2187421transfer-music-ipod-itunes.html
Otherwise, see this older post by Zevoneer for countless other ways to copy it back over.
http://discussions.info.apple.com/message.jspa?messageID=11624224
B-rock

HT201209 We have a gift card for iTunes that was purchased in the United States and we live in Canada and iTunes won't allow us to redeem it. Is there any way we can exchange it?

We have a gift card for iTunes that was purchased in the United States and we live in Canada and iTunes won't allow us to redeem it. Is there any way we can exchange it?

Sorry, but as KP guessed, Apple will not exchange the card, and you are correct that you can't use a US iTunes card in Canada. You will need to give or sell it to someone in the US.
Regards.

How do I transfer music from my iPhone 4S into the iTunes Library on my new laptop; my old computer crashed and I cannot sync my iPhone without losing the music on it.

My old laptop crashed; had to buy a new one. How can I transfer the music on my iPhone 4S into the new iTunes Library?

Try using a third-party utility such as iExplorer - iPhone, iPad Music & File Transfer App for Mac & PC.

IPOD touch Screen is blacked out. I charges and itunes recognizes it, only the screen remains black. Is there any way to fix this Problem. I have the latest software update and I restored it several times, but screen remains blacked out.

My IPOD touch 4th gen screen does not display. The software seems to be working and itunes recognizes the device. I have restored it and reset the IPOD several times but the screen is still black. What can I do to fix it? your help is very much appreciated. I do not have access to an apple store since I am stationed in Afghanistan.

If you restored to factory defaults/new iPod (you did not say the type of restore your performed) and are still having the problem that indicates a hardware problem. An appointment at the Genius Bar of an Apple store is in order..

My old computer crashed and I lost my old library of recorded CD's and new music. I downloaded iTunes again and found my old account info. How do I add a new CD without deleting all of my music on my iPod?

My old Computer crashed and I lost my old library of recorded CD's and tunes. iTunes says I must delete everything off my iPod in order to add a new CD. It also said I already have an account which I was able to locate. I don't know how to get into my old account. I think that would solve everything. I have Windows XP. I'd appreciate any input.

No.
All iTunes content on your iPod Touch should be in your iTunes library on your computer, and your iTunes library on your computer should be included with your computer's backup along with all other important data - stored on an external drive or some other external media used for backup purposes only.
When music was purchased on a CD, if the CD was lost and you returned to the store where the CD was purchased with your receipt, were you given a replacement CD?
The same applies here.

My old computer crashed and my music is still on my Ipod but I need it to show up on Itunes and I'm not sure how?

My old computer crashed and I got a new laptop but none of my music that is still on my Ipod will show up in Itunes. I don't know how to get it to import. Whenever I select the Ipod folder through my computer to Import my data nothing shows up.
All my music is still on my Ipod but I need it to show up in Itunes and I only have 3 computers that are authorized so its not like I can deauthorize all the computers and start over.
I now have Windows 8 and I'm completely confused over this new version of Itunes. I was having the same problem trying to figure out to import my music on Itunes from the old version with Windows 8 as well.
HELP PLEASE!!!!!

The following user tip is worth checking through:
Recovering your iTunes library from your iPod or iOS device

My old computer crashed and I cannot find the music i previously had on itunes, have I lost it all?

Hello My Old computer crashed and I have a new computer. I found itunes and signed in to my acccount, However I don't see any of my music I had loaded onto it or any music I had previously on my playlists Have I lost it all?

If you have the content on a device, the following user tip might be of some help:
Recover your iTunes library from your iPod or iOS device

I still have my iPod Nano 3rd generation, but my old computer crashed and I did not have itunes backed up, so I lost my library. Is there a way to get the songs from my old ipod to new computer library and then on to the new ipod?

I still have my iPod nano 3rd generation, but my old computer crashed and I did not have itunes backed up. Is there a way to get the music from ipod to new computer library and then on to the new ipod ?

Save all the photos from your Droid into a folder on your computer.
Connect your device to your computer. On iTunes left Pane, select iPhone under 'Devices'; then on the right Pane, select PHOTO tab. Make sure Sync Photo box is checked, and "from" box selected the folder that has Droid's photos. Then click the SYNC or APPLY button on the lower right window.

My old computer crashed and i lost everything from contacts too music. i have a new labtop and want to sync my contacts and music and apps over to itunes without everything being erased. what is the easiest way to do that?

My old computer crashed and i lost everything that was on itunes and on the computer contacts music etc. i want to get the new iphone but the 3gs i have has not been sync with the new computer & I don't want to loose or have everything erased on my phone just want to put everything that's on my phone to new computer. what the most uncomplicated way to do that?

No.
All iTunes content on your iPod Touch should be in your iTunes library on your computer, and your iTunes library on your computer should be included with your computer's backup along with all other important data - stored on an external drive or some other external media used for backup purposes only.
When music was purchased on a CD, if the CD was lost and you returned to the store where the CD was purchased with your receipt, were you given a replacement CD?
The same applies here.

My old computer crashed, and down with it went my itunes library. How do I get my old library into my new library (on my new mac) ?

My old computer crashed, and down with it went my itunes library. How do I get my old library into my new library (on my new mac) ?

did you back up your music to another hard drive? if not, the only music you can get back is purchased music from i tunes.

I lost my music when my old computer crashed and did itunes on my new computer and can get it back

i lost my music when my old computer crashed and when i got my new computer it erased all my music from itunes and my iphone 4... Please help!!!

It has always been very basic to always maintain a backup copy of your computer. Use your backup copy to put everything back.
If for some reason you failed to maintain a backup ( not good), then you can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT203167 Our old computer crashed and died. We imported our songs from back up disks to iTunes on the new computer. We lost all our purchased and downloaded songs. None of the help articles are helping. Any suggestions?

Our old computer crashed and died. We imported our songs from back up disks to iTunes on the new computer. We lost all our purchased and downloaded songs. None of the help articles are helping. Any suggestions?

Downloading past purchases from the App Store, iBookstore, and iTunes Store

My old computer crashed and deleted my iTunes media file with all my playlist. However, my iPod has the playlist I lost on the computer. How can I replace (reverse synch?) my iPod media information back onto my (now reinstalled) virgin iTunes media folder

My old computer crashed and deleted my iTunes media file with all my playlist.However, my iPod has the playlist I lost on the computer. How can I replace (reverse synch?) my iPod media information back onto my (now reinstalled) virgin iTunes media folder?

Yes it's possible to sync music back from a iPod back into iTunes that (I assume) wasn't purchased on the iTunes Store.
Apple allows iTunes Store purchases on devices to be reversed back into iTunes, just not cd rips and stuff like that. For that it's a one way trip to the device from iTunes.
I likely can't suggest such software here, but if you visit iLounge you can ask what is the latest software that works for your platform.
Really it only takes a mere few minutes to backup your iTunes Library and stick in a few cd/dvd's or a external drive. iTunes even has a menu command for it to make it oh so simple. Please use it and backup all your data.
Hard drives fail, computers burn up, thieves steal, stuff gets forgotten. Plan for something happening because it will.
Good Luck

TS3988 My husband changed the Apple ID on our computer. For some reason, iCloud has the old Apple ID and it won't let me change it. I've been locked out of my iPad twice and had to restore it because of iCloud. How do I change the Apple ID (not the pas

My husband changed the Apple ID on our computer. For some reason, iCloud has the old Apple ID and it won't let me change it. I've been locked out of my iPad twice and had to restore it because of iCloud. How do I change the Apple ID (not the password)?

In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

HT201269 my old computer crashed and itunes won't let me retrieve my old music, is there a way to do this?

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