HT201270 I have an iPad 3rd gen. A carrier settings update notification has appeared on my screen, and it doesn't do anything when I press either 'update' or 'not now' . Because the notification is still there, I am unable to use any apps or shut it down.

I have an iPad 3rd gen. A carrier settings update notification has appeared on my screen, and it doesn't do anything when I press either 'update' or 'not now' . Because the notification is still there, I am unable to use any apps or shut it down. What should I do?

Have you tried a reset by pressing and holding the sleep/wake button and the home button for 20 seconds (maybe longer) until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset.

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HT4623 my phone is stuck on the connect to itunes screen and it doesn't doe anything when connected to itunes. what do i do to fix it?

My phone is stuck on the connect to itunes screen when i started to update it and when i connect it to itunes nothing happens. What do i do to fix it ?

Hold down the Home and Power button to shut off the iPhone. Keep it disconnected from the computer. Then, hold down the Home for 20 seconds. Connect it to the computer while continuing to hold down the Home button. Wait for iTunes to say your iPhone is in Recovery mode. Then, restore.

When watching netflix on appletv is goes black but the sound is still there

When watching netflix on appletv after 5 mins it goes black but the sound is still there and only resumes if I rewind or fast forward and then sometimes just goes back to the home menu

Yes, I understand that. But The screen issue is not a result of user damage. The phone was not dropped when the screen got cracked. My daughter was standing in a chair at the table and dropped one of her toys onto the bottom of the phone and cracked it right by the home button. (Nowhere near the LCD/digitizer flex cables, connections, or logic board components) then a few months later my phone had died, I plugged it in, it showed it was charging, then Apple logo disappeared and screen didn't work. AFTER contacting Apple about the issue and them telling me that it "is a result of the very minimal crack to the sheet of glass that has no relation to the LCD or Digitizer and that the warranty does not cover it I had taken it upon myself to change the LCD/digitizer to no avail, as well as backlight ic and backlight coil to no avail. But how do I go about letting Apple know that it is in fact NOT due to the cracked screen nor is it due to the flex cable connections? I can't. So the lady that works the call center phones trying to "convince" me that she knows what she is talking about and "convince" me that it is from the cracked screen I have to take her word because I can't show Apple that its not because of that without paying them $199 to fix the screen in which case they will just send me a new phone rather than fix the faulty hardware under warranty.

(iPad 3rd Gen. Wi-Fi) Lack of charging capability while plugged in and in use

Hey all.
For some reason, it has come to my attention that while my iPad (3rd Gen. Wi-Fi) is plugged in (to a standard outlet from the stock charger out of the box) and in use (no battery saving settings; ie. dimming the brighness), it will charge the battery any significant amount. For instance, when I am using it to watch YouTube videos over Wi-Fi while charging it as well, it was at 10% charge, but after...maybe an hour or so, it was at 11% charge. Curious, no?
Is this a problem that should be of any concern? Or should I simply turn it off while charging it? Thanks for any help.
...Why isn't the New iPad listed in "products?" Meh...
Cheers!

http://www.macworld.com/article/1150356/ipadcharging.html

TS4062 I am getting error msg when trying to sync-iPhone could not sync because the sync session failed

I am trying to sync my iPhone and receiving the following message: iPhone could not sync because the sync session failed
I have tried walking through the set ups again, and cannot figure this out. Any help out there? Thank you.

I seemed to have figured it out...... I hard reset my Iphone and rebooted my computer and it seemed to work. It also seemed there was a music file that was not being recognized, I just erased it and everything worked fine after that.... very strange but I am so glad I figured it out.....

I have an iPad 3rd gen it was bought in the US but I am in india and I have come to notice a dead pixel on the screen . Does my warranty cover that ? Can I claim it in india ?

It was bought in may of 2012 can I claim my warranty ?

The iPad (3rd generation) have 3.1 million pixels.
You want to claim warranty because of 1 dead pixel; doubt Apple will entertain your request.

HELP! My iTunes library has disappeared so when I open iTunes it's blank. All the files are still there and the data is on my iPod, how do I restore it??

This happened about twenty minutes ago and I'm frantic trying to get it back.
I've tried all the stuff I can find online, turning it off and on again and nothing will work!
I even tried restoring old libraries to see if that would work but still nothing!
HELP I'M DESPERATE!!

Hello iainhoey
Follow the steps in the article below to roll back the previous iTunes library file to get back your iTunes library.
No content shows up in iTunes after updating
http://support.apple.com/kb/ts1967
Regards,
-Norm G.

I backed up my viber messages so my question is, when i restore it on my new iphone are the viber messages still there?

I backed up my viber messages, so my question is when I restore them on my new ipho

I don't know anything about viber messages, but the iCloud backup includes app data. Presumably this would include your viber messages if the app was included in your backup. You would have to check with the viber app developer to confirm if the app data includes your messges though.
You can check to confirm the app was included in the backup by going to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your phone under Backups, then tap Show All Apps under Backup Options and make sure it's listed.

With OSX10.7.5 and Adobe Reader 11.0.02 when I try to open a PDF downloaded from the web I get 'There was an error opening this document. This file is damaged and could not be repaired. Preview will not open either. Older PDFs OK.

I am running OS X 10.7.5 and Adobe Reader 11.0.02. In the last few days I have been unable to open PDF's downloaded from the web. Reader gives the error message 'There was an error opening this document. The file is damaged and could not be repaired'. Removing Reader and trying to use Preview to open these files give the error 'Preview cannot open this file. It may be damaged or use a file format that Preview doesn't recognise' (or something like that). Downloading the same files with Reader removed from my Mac Preview opens the files OK.
I was recently prompted to update Adobe software but did not note exactly what the update was nor when it was done.
Reader and Preview will both open PDFs I downloaded a week ago. Reader will also open files downloaded on another Mac running OS X 10.0.0 and copied to my Mac. Any ideas?

Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

HT4061 My ipad has locked me out and there is a message on the screen saying my subscription to a film has expired. When I press 'ok' it will not go off the screen and I cannot get into my ipad?

I'm having trouble getting into my ipad. There is message on the screen in a small box saying my subscription to a film has expired. When I press 'ok' in the small box nothing happens and I cannot use the ipad. I have tried turning it off and on but the same message is there and I cannot use the ipad. Any suggestions, please?
Noosie56

Try this and see if it helps.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons

When Firefox shows me an update and asks if I'd like to update, I click continue, but it doesn't update. It just goes to a "software update" window and says "connecting to the update server..." and then doesn't do anything else. It never updates. HELP!

When I sign on to Firefox, a "Software Update" pops up and asks if I'd like to update Firefox. I click Yes/Continue and when I do, the page says "Downloading Firefox" - connecting to the update server... - but it never finishes. It continually shows the blue/white striped line.

Start at '''http://www.mozilla.com''' and download the latest
version. At the completion of the download '''don't let the setup
start Firefox for you''', when the setup ends, start Firefox in your
normal manner this way you will be less likely to create a new profile.
The extra startup pages are temporary -- read them. The next time
Firefox comes up you should be back to starting with your normal home page.
Note: Firefox must be down once the install starts.
:Close Firefox with File>Exit. Then make sure Firefox is not running --
:On Windows: check the "Processes" tab in the Windows Task Manager.
:On Mac: Firefox > Quit then Command+option+Esc, if Firefox running use Force quit
'''Permission errors on Mac:'''
"If you were getting permission errors on a Mac, download the latest
Firefox version, then uninstall and reinstall Firefox. '''Do not let the uninstall remove remove anything but Firefox itself'''; otherwise, you will lose your profile directories and files as they contain your settings,
bookmarks, history, extensions, passwords, and cookies.
If you can't download as mentioned above, find your system and the Firefox version you want in releases, download and start the install as seen above
* ftp://ftp.mozilla.org/pub/firefox/releases/

HT201364 I need to update my Mac computer to the new software and it doesn't come up when I click in updates tried to download it off apple and it still won't let me. I also need to update my itunes and it won't let e cause the software is to old. Please

Hi
I'm having trouble downloading the new software for my mac computer. I have tried by software updates and also tried downloading it off apple website. It won't let me download it. I also need to download the new version of itunes which I can't do either due to software update please acn you help.
Thank you

Going by your profile your Mac has v10.5.8 installed. That is the most recent version available for Leopard.
You may be able to upgrade to v10.6 Snow Leopard > Mac OS X v10.6 Snow Leopard - Technical Specifications
Snow Leopard is available for purchase from the Apple online store > Mac OS X 10.6 Snow Leopard - Apple Store (U.S.)
With Snow Leopard installed, iTunes would be updated for you.

Firefox 6.02 became non responsive in my XP SP3. Once started, never respond to second click and dragging. Can't be closed in Task manager process. Still there after reboot. Only can be stop by shutting PC down and wait a few minutes. !How to fix it?

At the same time; both Chrome; IE8 and Opera remain working. Whenever it became non responsive, there is no way to stop the process unless I turn the PC off completely(and it drag this process too). I reinstalled a few times but problem remains. It even drag the PC reboot .

At the same time; both Chrome; IE8 and Opera remain working. Whenever it became non responsive, there is no way to stop the process unless I turn the PC off completely(and it drag this process too). I reinstalled a few times but problem remains. It even drag the PC reboot .

Anyone unable to use any apps after updating phone to OS 4.3.3

I just updated my iPhone 4 to the new OS 4.3.3. After the restart I couldn't start up any of the apps on my phone. Anyone have the same problem or know how I can fix this? Thanks!

Okies great, that will most likely be linked to an AppleID confliction, which should be a relatively easy fix.
First of all sign out of your AppleID on the device as mentioned previously. Within iTunes on the computer you sync with make sure you are logged into the very same AppleID. If this is logged in, connect up your iPhone and before allowing it to sync log back in under Settings -> Store.
When the phone is connected first of all we'll want to do a Transfer of Purchases (On Windows Right Click on the Device Name on the left, on OS X Ctrl+Click). This will transfer all App Purchases into iTunes (note an Apps tab will appear under the Library heading if so, listing all Applications).
Select the Device and navigate to the Apps Tab for the phone. Make sure the 'Sync Apps' tab is selected and select all the Apps you would like to Sync and then hit the Apply/Sync button down the bottom.
This 'should' hopefully force the Apps to respond correctly again

IPad (3rd gen) Wi-Fi which keeps cycling on and off.

I have a iPad (3rd gen) Wi-Fi which keeps cycling on and off.

Please tell me that it has NEVER been jailbroke. If it has not been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, if you have IOS-7, read this.

HT201270 I have an iPad 3rd gen. A carrier settings update notification has appeared on my screen, and it doesn't do anything when I press either 'update' or 'not now' . Because the notification is still there, I am unable to use any apps or shut it down.

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