HT201270 why my Iphone 5 goes into search for days and the only way to get it working is to reset it via itunes. i am on EE network

why my Iphone 5 goes into search for days and the only way to get it working is to reset it via itunes. i am on EE network

Try a SMC reset:
http://support.apple.com/kb/HT3964
Try a NVRAM/PRAM reset:
http://support.apple.com/kb/HT1379
If no joy, take it back, and take full advantage of your warranty!
You also may want to let Apple know about this as well:
http://www.apple.com/feedback//
I wish you the best

Similar Messages

  • My phone goes off in any time of the day and the only way to get it back is through pressing and holding of Home and Sleep button together

    Like I said in the subject line:
    My brand new iPhone 4S/32Gb goes off in any time of the day and the only way to get it back to live is through pressing and holding of the Home and Sleep button together for 5-10 seconds.
    Does anybody have that kind of problem as well?
    Thank you.

    I restored it on I tunes as well did something on the phone. The lastest seems to have helped it but I haven't used it much yet!  Thanks for the help & I'll let you know!

  • My iPhone shuts down randomly and the only way to turn it on is to reset it, why?

    It only turns on if it is charging and I don't know what's wrong it's been doing this since I bought it.

    Make sure the battery is charged.
    If it's not a battery issue, restore your iPhone.
    iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

  • My 3rd generation ipad even though my battery is at 100 % the screen goes black after sitting for more than 15 mins. The only way to get it to come is by resetting the ipad. Is there a fix for this. It all started after the last two updates.

    my 3rd generation ipad even though my battery is at 100 % the screen goes black after sitting for more than 15 mins. The only way to get it to come is by resetting the ipad. Is there a fix for this. It all started after the last two updates.

    Try a Reset...
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    If no joy... Try a Restore...
    1: Connect the device to your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
    From Here
    Unresponsive iPad
    http://support.apple.com/kb/TS3281

  • I have a 3GS. Am trying to sync a plantronics explorer 232 Bluetooth headset and can't figure it out. I have Bluetooth turned on but it searches for devices and the headset never shows up. Anyone know exactly how to do this?  My tech skills are lacking

    I have a 3GS. Am trying to sync a plantronics explorer 232 Bluetooth headset and can't figure it out. I have Bluetooth turned on but it searches for devices and the headset never shows up. Anyone know exactly how to do this?  My tech skills are lacking

    I have the same blueparrott headset headset with the directions. Actually reading them just fixed my iphone pairing issue.
    Here they are in case u still need them along with what I needed to do to get mine to work with iphone 4
    Pair Headset with Phone
    Turn off headset off
    Hold down headset's MFB (large top button) until red & blue lights flash and you hear 2 rising tones, followed by 4 more tones. Must wait for all before you release the MFB button!! (I had my hubby hold the MFB while I waited for the tones since both come from the headset
    Release the MFB and follow your phone's instructions to place it in 'bluetooth' discoverable mode.  With the iphone4, go to "General" and then "Bluetooth" and turn indicator to "ON".
    This is where my issue occurred as the phone could not find the bluetooth, although it worked with my LG phone.  So after trying it several times thinking I was nuts and that the issue was with the iphone, I looked further in the blueparrot's directions and found this step that fixed the issue.
    Reset Paired Devices List
    On the bluetooth, press and hold down both the volume up & volume down buttons for 5-6 seconds.  A double beep will be heard and the list will be reset.  Pairing info for devices previously paired will be lost.
    The bluetooth directions provide this as step 4 but that did not work for my phone (see below)
    4. Once the phone discovers the headset, select "pair" and enter "0000" code and that when pairing is complete the blue light on the headset will stop flashing and phone will prompt you to 'connect'.
    This is what I had to do after resetting the device list on my bluetooth
    4. My iphone instanting discovered the headset and displayed it under 'Devices" but showed a message that it was 'not connected'.  Once I selected the device on the iphone by pressing on it then it changed to "connected". 
    Even when I turn the bluetooth on and off the device remains on the list and alll I do is select it to connect and disconnect after I turn on my blueparrott bluetooth
    I hope this helps others!   

  • Can someone at least give an explanation why the phone suddenly goes dead ?I've experience it and the only way to turn it on is to do a hard reset.Is it a software design.technical explanation please.Thanks

    Can someone at least give an explanation why the phone suddenly goes dead ?I've experience it and the only way to turn it on is to do a hard reset.Is it a software design.technical explanation please.Thanks

    Make sure the battery is charged.
    If it's not a battery issue, restore your iPhone.
    iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

  • When using office for mac or i studio after inserting several pictures, my computer locks up and the only way I can fix it is to do a force quit.  Why does it do this and how I I get it fixed without a force quit?

    I have a mac book, with office for mac and iStudio installed.  When I try to create a document using either one of these; after inserting several photos, the computer locks up and the only way I can get it to unlock is to do a force quit.  Why does it do this, and how can I get it to unlock without having to do a force quit?

    Are you using versions of the software that are compatible with the version of OS X you have installed? Very often such lockups are caused by application incompatibility.
    The problem may also come from trying to use both sets of applications at the same time while not having enough RAM installed. Adding more RAM may fix the problem.
    The problem can arise from corrupted support files such as preference files or Application Support files or corrupted cache files.
    The image files you are using may also be corrupt thus causing the problem.
    You might start with:
    Kappy's Personal Suggestions for OS X Maintenance
    For disk repairs use Disk Utility.  For situations DU cannot handle the best third-party utilities are: Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible. TechTool Pro provides additional repair options including file repair and recovery, system diagnostics, and disk defragmentation.  TechTool Pro 4.5.1 or higher are Intel Mac compatible;  Drive Genius is similar to TechTool Pro in terms of the various repair services provided.  Versions 1.5.1 or later are Intel Mac compatible.
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts had been significantly reduced in Tiger and Leopard.  These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems.
    I would also recommend downloading the shareware utility TinkerTool System that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.  Other utilities are also available such as Onyx, Lion Cache Cleaner, CockTail, for example.
    For emergency repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the commandline.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
    When you install any new system software or updates be sure to repair the hard drive and permissions beforehand. I also recommend booting into safe mode before doing system software updates.
    Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
    Backuplist
    Carbon Copy Cloner
    Data Backup
    Deja Vu
    iBackup
    JaBack
    Silver Keeper
    MimMac
    Retrospect
    Super Flexible File Synchronizer
    SuperDuper!
    Synchronize Pro! X
    SyncTwoFolders
    Synk Pro
    Synk Standard
    Tri-Backup
    Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
    Additional suggestions will be found in Mac Maintenance Quick Assist.
    Referenced software can be found at CNet Downloads or MacUpdate.

  • Firefox browser keeps going into not responding mode and the firefox experts continue to "not respond" to the problem. Firefox 11.0 and W7.

    Firefox browser keeps going into not responding mode and the firefox experts continue to "not respond" to the problem. Firefox 11.0 and W7. When will you respond??

    Try to start Firefox in [[Safe mode|Safe mode]]. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works find in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on and report the issue to that add-on's developer.
    A few other basic trouble shooting things you can try is this:
    Run all Windows Updates, install all needed service packs, etc.
    Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. [https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers].
    Update all your plugins (Flash, Java, etc.): [http://www.mozilla.org/plugincheck/ http://www.mozilla.org/plugincheck/].
    Download and Install MalwareBytes Anti-Malware, run a full Scan. [http://www.malwarebytes.org/ http://www.malwarebytes.org/]. This helps check that there are no viruses on your computer causing issues. you can uninstall this program after you clean off any infections.
    Now when Firefox hangs, is this randomly, on specific websites, etc.? You can also read [https://support.mozilla.org/en-US/kb/Firefox-hangs https://support.mozilla.org/en-US/kb/Firefox-hangs]

  • Hi i received the nano 7th gen for Christmas and I only seem to get 5 hours of battery life. I use the Bluetooth and Nike app so I expect more drain on the battery.  But I got more time out of running with my iPhone. Does this sound normal? I thought I sh

    Hi i received the nano 7th gen for Christmas and I only seem to get 5 hours of battery life. I use the Bluetooth and Nike app so I expect more drain on the battery.  But I got more time out of running with my iPhone. Does this sound normal? I thought I should get close to 30 hrs of just play time alone.
    ALso, my wife got me the Belkin armband to run with the nano but I sweat through the band resulting in the back of the iPod to get wet. Surely this is not good. Anyone have a recommendation for an armband that keeps moisture away from the pod?

    iPod Nano are small and they don't use Wi-Fi access so you get less power time on a Nano. As for iPhone, since you got apps, Wi-Fi + 3G access, and everything else, they give you more time so you can keep using. Nanos are ment to listen to music, listen to radio, view your photos, watch videos (without Wi-Fi) and since you got BlueTooth on the nano, it counts as wireless access so it drains your battery faster.

  • TS2755 i need to know how to block someone from sending me txt/imessges and calling me. they have a iphone too so i have been told the only way to block them is to turn off my imessages and only recieve regular txt messages. is there another way to block

    how do u block someone from sending imessages and txt and calling ur phone when they have a iphone also. I have been told the only way is to turn off my imessages and recieve regular text messages.. is there another way?? i have searched for apps and cant find one. neeed help!!!

    There are no apps and that is not a feature of iOS.
    iMessages are handled by Apple's own system, and there is no way to block a specific sender.
    SMS messages and voice calls are handled by your cell service provider, so you need to ask them what blocking (if any) features they offer.  If the texts are just spam, you should be able to report them to your carrier and they can block that sender.  Other blocking options will vary from carrier to carrier, so call yours and ask them what they can do.

  • Is the only way to get your money back for unauthorised purchases to go thru the lengthy email customer support process?

    I want my money back and I want it now. Why doesn't apple have a phone number for urgent account problems? i got an overdrawn fee from my bank, I checked the transactions and found apple iTunes charged me 11 times in one day with the total amount being over $170.00!!!!! The only purchases I made that day were a few $1.29 inapp purchases. How do I get my money back??? And why don't they have a phone number you can contact. This is an urgent problem because not only have they charged me over $170 & Ive got a $30 overdrawn fee there are MORE transactions from apple on my bank account that are "pending". These transactions are of a similar amount & they are not for anything I have purchased! i have been forced to cancel my credit card to stop apple from doing anymore but I want my money back!

    Thanks but unfortunately I don't have that option (I'm im Australia) so this will be day 8 that apple have my money without authorisation. The amount has now increased due to the transactions that were pending prior to me cancelling my credit card. The total is now over $300 including the overdrawn fee. It is beyond comprehension that a company the size of apple doesn't have a *real* customer service dept that handle these types of *real* problems immediately via phone contact but I guess that's the point isn't it? If we want to use the apps they provide thru their services and devices we have no choice but to put up with their primitive third world service. I sent them an email via the link you provided 4 days ago. There is no excuse for me to be STILL waiting for this problem to be resolved - none whatsoever, it is disgusting. Thanks for responding I had a feeling that was the only way to get this resolved, only it is so unbelievable I had to make sure.

  • HT1338 why does the only way to get on wireless interent is airport?

    Why does the only way to get on wireless interent is airport?

    Airport is the trade name Apple uses for WiFi.  The Mac built-in WiFi hardware is called Airport.  The Apple manufactured WiFi base station(s) router are called Airport Extreme and Airport Express (the Apple Time Capsule is also a WiFi base station/router).
    A Mac can connet to other manufactures WiFi base stations.
    You can also connect to a WiFi bridging device via ethernet and get WiFi access that way, although BDAqua's suggestion of a USB WiFi device might make more sense if it is a Mac laptop.
    If you are NOT talking about WiFi, and perhaps talking about using the cell phone cellular network, then you can use Bluetooth to pair your Mac with a cell phone that has the ability to act as a cellular modem for your Mac, you can get a MiFi device that acts as a local WiFi base stations and connects to the Cellular network, and you can get cellular USB devices that can provide cellular connections for the Mac.

  • I have elements 9 for mac, and I only "seem" to get 2 guidelines.

    I have elements 9 for mac, and I only "seem" to get 2 guidelines. Is there a way to get more? Or is that all?
    Hmmm as I work with it I seem to get more but only if I enter distances correctly. It defaults to the upper left of the image ok, but then How do I measure the outside of the image correctly?
    Should I just use the image size as my guide?
    That seems to work. Thanks anyway :-)

    If you have the Rulers showing, then you can drag out your guides from the rulers.

  • HT1551 when we try to watch a purchased show like The Good Wife - the program freezes and the little circle goes around and around - the only way to get the program going is to rewind or fast forward to jump start the movie again. Help!

    When we rent a show like The Good Wife while watching the show it freezes and the little circle goes around and around. The only way to get the program going again is to use the remote and go forward or backward. This happens throughout the whole show and it is impossible to watch. Can anyone help? We cannot watch movies or shows this way.

    What is your actual speed (speedtest.net)?
    Check istumbler.net or netstumbler to verify any interference
    Make sure you are on your ISPs DNS (settings - network - configure DNS - automatic)

  • The only way to get the bookmark link open is to open the folder right click open. Why is this?

    When i click on the link i want to go to nothing happens. ex: lets say that i want to check my email, well i would normally go to email folder> and just click on yahoo or gmail. well now when i do this nothing happens. i have to right click then go to open.

    Thanks but unfortunately I don't have that option (I'm im Australia) so this will be day 8 that apple have my money without authorisation. The amount has now increased due to the transactions that were pending prior to me cancelling my credit card. The total is now over $300 including the overdrawn fee. It is beyond comprehension that a company the size of apple doesn't have a *real* customer service dept that handle these types of *real* problems immediately via phone contact but I guess that's the point isn't it? If we want to use the apps they provide thru their services and devices we have no choice but to put up with their primitive third world service. I sent them an email via the link you provided 4 days ago. There is no excuse for me to be STILL waiting for this problem to be resolved - none whatsoever, it is disgusting. Thanks for responding I had a feeling that was the only way to get this resolved, only it is so unbelievable I had to make sure.

Maybe you are looking for