HT201272 Hi How can I redownload app that I bought it 6 month ago and could not find on my all purchase although I have the receipt of purchase. tks

Hi, how can I redownload a app that I bought it 6 month ago, my son lost ipod. I checked all my purchase and 1 is missing, I have the receipt number.tks

congested wrote:
FluidDruid wrote:
Hi everyone,
I downloaded several apps from Ovi store, but since upgrading my phone's firmware (at Nokia's request) I have lost my purchases, and can't redownload them. Does anyone know how I can access them again?
I tried contacting Nokia support via their UK website, and initally got a very friendly response, but as my request was bounced between several departments emails became less frequent, and eventually the correspondence stopped. Furthermore, my requests for updates on their progress have been repeatedly ignored.
That was nearly three months ago.
I provided all the account, purchase, and technical details Nokia asked for within a few hours of Ovi support requesting them, but have had nothing in return. Does anyone know how I can get support to listen to me? If anyone from Nokia reads is reading this, could you please process my request? Or at least give me an update?
I'm normally a huge fan of Nokia's products, but unfortunately have to report that their "support" is amongst the worst I have ever encountered.
For the record, the apps I purchased were Tetris, Bejeweled and Best Timer.
Regards,
Andrew
Hello FluidDruid,
I have sent links to download your purchased applications Bejeweled, Tetris and Best Timer to your device. Please send me a pm if you need anything else.
Thank you,
congested
Thanks!
It's a shame that it took a post on a discussion board to get this resolved, when going through the correct channels failed, but everything is working now, so that's the main thing.
Andrew
Message Edited by FluidDruid on 06-Oct-2009 11:35 AM

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