HT201272 I cannot view a movie I rented on iTunes.  I have gone through all the troubleshooting and have reset my computer with no luck.  My account had been debited and when I go to the movie's site, the price for the rental had increased. Help please!

I recently downloaded "Inequalirt For All," a movie by Robert Reich.  I loaded $20 onto my iTunes account and there was a special where I could rent the movie for $0.99.  I rented the movie but have not been able to download and play it.  The error message says that there was a problem with my download even though it charged my account.  I have gone through the troubleshooting steps and have reset my computer.  The rental does not show up on my iPad or iPhone either.  I would like to watch this movie!  Please help!  Thank you!

Hello Yazan1,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Best of luck,
Mario

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