HT201272 I have numbers and pages on my iPhone but cannot seem to transfer them to the mac I purchased today ? Are they formatted for the iPhone only ? They appear to be downloaded but I cannot find them on the MAC - where should I look ?
I have numbers and pages on my iPhone but cannot seem to transfer them to the mac I purchased today ? Are they formatted for the iPhone only ? They appear to be downloaded but I cannot find them on the MAC - where should I look ?
Welcome to the Apple community.
The apps you have purchased for your mobile device will not work on a computer. You will need to download the appropriate versions on your Mac from the Mac apps store.
Similar Messages
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I created movie using iMovie on iMac. Sent movie to iTunes on iMac. Then sent to iPad using iTunes. I can not find it on iPad. Where should I look? When iPad is connected to iMac it shows it to be in movies. When I look under iTunes movies on iPad I get movies I can rent or buy. when I look under videos I get a blank screen
Are you looking in the Videos app? iMovie on the iPad? The Photos App? I don't use iMovie but those are the three places where you should look.
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I have an original IPAD, which I am beginning to call "Planned Obselescence" I am constantly notified when opening Numbers and Pages that I have an update. However, when I try to update it wil not allow it. It tells me to go to ITunes, which I have done, and still it will not download it, saying that my IPAD is not compatible. All of this if fine if Apple wishes to do things this way, but I just want to stop being notified every time to update it, if I am not going to be allowed to do so.
ghrickel wrote:
I have an original IPAD, which I am beginning to call "Planned Obselescence" I am constantly notified when opening Numbers and Pages that I have an update. However, when I try to update it wil not allow it. It tells me to go to ITunes, which I have done, and still it will not download it, saying that my IPAD is not compatible.
The updates for Numbers and Pages are perfectly compatible with the iPad 1. I'm not sure what you are doing; perhaps a better explanation of what you are seeing is needed. -
I have a MacBook Air, and have purchased individually Numbers and Pages. I was sent an Excel file on a thumb drive but cannot open the file. The message states that the Excel file is encryeted. Is ther any way to open a PC file on my Mac Book Air?
Pat and BobExcel does not use the .xcl extension for any of its native file formats? The only files I've ever seen with xcl as the file extension were associated with embedded application code projects.
If this is in fact an Excel file, but an encrypted one, you cannot open it (in excel or any compatible application) without the decryption password. -
I purchased keynote, numbers, and pages when i bought my macbook air in late september. the december update will not load because it says i do not own the software and returns an error messgae 100. i have read manuals and looked over the web but i cannot figure out how to get this software update to identify that i do own these three pieces of software. they are installed and usable. any ideas would be appreciated before i call apple support.
This is my first mac so i am still learning...
thanksFirst, make sure you are logged into the App Store with the same AppleID that you used to purchase the apps.
If that is not it, look in the App Store under Purchases. Are they there?
If not, go into your account in App Store and click the link to show hidden purchases.
If they are still not there, use the support link in the App Store.
If they do show up, copy all the apps to an external drive, then remove them from your Mac. Go to the App Store, Purchases, and install from there. -
I Bought Numbers and Pages but the Trial Versions Open Instead!
Hello everyone, first time here.
Sorry if this has been covered before, I couldn't find anything relating to my issue.
I used the trial version of Numbers and Pages after first purchasing my Macbook last year but later purchased both from the App Store. If I access a document through Finder it unknowingly opens up the trial version and after editing it the documents won't allow me to save them unless I purchase the programs, which of course I already have. Whenever I open the application first it seems to work fine.
How do I delete the demo version or at least get the purchased version to open automatically? Thank you!It used to be that to update the trial to the licensed version with the box, you just inserted the DVD & ran the installer to convert the trial to licensed. This has changed with Snow Leopard. You now need to delete the trial & then reinstall from the boxed DVD. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Yvan Koenig has written an AppleScript that removes the files. You can find it on his iDisk in For_iWork > iWork '09 > uninstall iWork '09.zip.
Then reinstall from the DVD or the Mac App Store. -
I have some loops from acid 5 which I have dragged in a folder to the loop browser. Some of them retain the folder name in the View: and some don't. I have also had some that seem to go in but I can't find them. If I try to add them again, I get a msg that they are already there. Where should I look?
It may be best to recreate the folder and the smart playlists from scratch.
tt2 -
Error 42110 appears and cannot watch a movie I pay for rental. I can see it is downloading, but as I click on it to watch it, the error appears and does not let me watch it.
what can I do to resolve it?Hello kmb_cb_lb
If you cannot get your rental to play, then report the issue to the iTunes Store to get it resolved or refunded.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G. -
I was told at the Mac store, if download Numbers and Pages with my Imac I could install it on my Macbook for no extra charge. True? Tried it and was charged twice
Cynthia7 wrote:
so if i'm trying to use keynote on my imac after i purchased it on my ipad first, can i do that for free if i already paid for it once? and if i can, how? any advice will help. thanks.
Sorry, no. The versions for Macs and iDevices are different. -
i don't know where to tell the iphone that it should look onto the icloud and get the back up from my old device. This page says I will be prompted but I have not been. Where should I look?
Settins > General > Reset and then Erase all content and settings. Then during setup assistant click restore from icloud backup
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I'm sure I'm being a bit dense here but I cannot seem to transfer music of shows I have downloaded onto my iPad with my library.......it syncs app but nothing else! Help please?
Thanks for this. I also found out that all I needed to do was right click on the device and select download purchases! I new I was being dense......thanks again.
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My mac didn't inculde, the apps keynote, numbers and pages. why?
My mac didn't inculde, the apps keynote, numbers and pages. why?
You have to download the apps from the Mac App Store using the Apple ID that you registered your MacBook Pro with. Should be same Apple ID that you used to access this forum.
Good luck,
Clinton -
I have my Mac with Mountain Lion and my IPad synched and have Pages on both. I have doc in Word on my Mac I want to access on my IPad while I am away travelling. But I can't locate them. Where should I look to find my previously saved Word docs?
Welcome to the Apple Support Communities
It looks like you haven't got them on iCloud. On your Mac, open Pages and drag the Word documents to the iCloud window -
Keynote, Numbers and Pages are displayed as Top Free, but charges fee.
Hi All,
In the first page of Appstore Keynote, Numbers and Pages are displayed as Top Free. But when I try to get them from AppStore it charges fee. How can I get them free?
Thanks in advance.Asked and answered at least a dozen times in this forum in the last week. Please always do a search before posting.
The iWork apps are currently free to some folks who qualify.
If someone bought a new Mac since ! OCT 2013, iWork is free.
If someone owned the previous version of iWork and upgraded to OS X Mavericks 10.9, the newest version of iWorks for Mavericks is free.
Otherwise, these are usually paid apps. -
Hi there,
I have Works and Pages installed in my iMAC? I am wondering if I can use the same license installed in my MacBook Air. Appreciate your help.HI Pam,
You've posted this question in the AppleWorks community, meant for discussion of issues and techniques involving Apple's now discontinued productivity application, AppleWorks.
The answer to your Pages question depends on how, and with which licence, you purchased iWork or Pages.
If you:
-Downloaded the thirty day trial of iWork, then purchased a registration number to activate it,
OR
-purchased and installed iWork from the boxed DVD retail package,
then you purchased either a one user, one machine licence, and will need to either remove the iWork applications from your iMac when you install the package on the Air, or purchase a new copy of the individual applications you want and install them on the air.
OR
you purchased a Family Licence, which permits you to install and use iWork on up to five computers owned by members of the same family, living under the same roof.
If you downloaded Pages (with or without the other iWork applications), then your licence permits you to download and install the application(s) on any compatible device attached to the same Mac app store ID as was the Mac on which it was originally installed.
Regards,
Barry
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