HT201272 I purchased a ringtone from itunes store on my I phone 5 but cannot find how to assign it to my ringtone

I purchased a ringtone from itunes store on my iphone5 but cannot find how to assign it as my ringtone. Can anyone offer suggestions please

Help again! lol
tonight I tried to download a ringtone to my iPhone 5.  Picked out the one I wanted, clicked on "buy" and was asked for my p/w & if I wanted to assign it to a contact.  Yes, entered correct p/w & yes.  NO DOWNLOAD - it doesn't show up in my Ringtones under "Sounds" or "Text Tones" and a search of my phone doesn't show it.  So, even though my balance was subtracted the cost, I tried again....still doesn't show up on the phone OR in iTunes on my iMac or iPad - and I was charged for it again!!   ETA: It doesn't even show up in recent purchases.?!?
iMatch is turned on in all devices and I noticed that in iTunes on my iMac, there is NO tab for "Ringtones" or "Tones" in the top menu across my iTunes screen....however, in my library on the Mac there IS a line item for ringtones, but it's empty when I click on it.  This is the 2nd ringtone I've purchased that doesn't show up; thrtefore I cannot use either one but have been charged for both...GRRR
I also noticed tonight that a lot of my options in my Library on the Mac are "grayed out" so I can't even get into them. Yes, I'm signed in & all devices are
authorized.  Can't even sync my iPhone & yes I checked that it's marked on both devices.  *sigh*
What do I need to do?  The closest Apple store is over an hour away from me.  Should I reset iTunes or the iPhone (or both)?  Not really what I want to do on my long weekend now that I'm finally down to 2 jobs 6 days a week!
TIA for any help anyone can give me!
(BTW, it turned out the other ringtone I'd purchased on 12/1/11 was no longer available (3rd ringtone - actually 1st so the ones in this question are #'s 2 & 3), and Apple was kind enough to give me some free songs.)

Similar Messages

  • Hi.  I recently purchased 2 ringtones from itunes store.  When l asked the sysem provider to transfer my data from old phone to the new iphone 5, it gets override.  When i try to download the same ringtones, it asked for me to purchase again.  Pls help

    Hi. l recently purchased 2 ringtones from itunes store. When l asked the system provider to transfer my data from old phone to the new iphone 5, it gets override.  When i try to downloa the same ringtone again, l was asked to purchase it again. Please help tks

    You only get one download.
    Did you fail to save your ringtones to your computer?

  • I have purchased a ringtone in the iTunes Store for my iPad, and I cannot find the download together with my music. I have received the invoice but I have no product. I am working with iOS6, if that helps. Can anybody help me?

    I have purchased a ringtone in the iTunes Store for my iPad, and I cannot find the download together with my music. I have received the invoice but I have no product. I am working with iOS6, if that helps. Can anybody help me?

    I am confused. Do you mean you found the music, not the tones, or you can't find either?
    If the former, then this is normal. You can't redownload tones from the Cloud.

  • I am a resident of Canada. I cannot purchase any items from ITunes Store because I cannot update my billing address correctly. It is always default to US address. Why?

    I am a resident of Canada. I cannot purchase any items from ITunes Store because I cannot update my billing address correctly. It is always default to US address. Why?

    iTunes Store: Changing Account Information
    http://support.apple.com/kb/HT1918
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Apple ID Support - Manage Account
    http://www.apple.com/support/appleid/manage/
    Switching an iTunes Store account to a different country
    http://www.ilounge.com/index.php/articles/comments/switching-an-itunes-store-acc ount-to-a-different-country/
     Cheers, Tom

  • TS1362 Two weeks ago Purchasing 60 songs from iTune store.So Two of them play only half of song and then jumping to another songs.What is could be?Or can i get repair this two downloads?

    Two weeks ago Purchasing 60 songs from iTune store.So Two of them play only half of song and then jumping to another songs.What is could be?Looks like is not been downloaded full.Can i get this two songs to play correct?Many thanks Aleksejs!!!

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • I can't purchase in apps from itunes store

    I can't purchase in apps from itunes store. It said i must verify Password & Security Questions to purchase. But i fotgot my Password & Security Questions. So what can i do now? Please help me! Thank you!

    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I really want to purchase music albums from iTunes store. but the payment option is so painful. I have a SBI ATM *** Debit Card. So please do something on Indian store payment option. At-least create a alternative payment, like Internet Banking

    I really want to purchase music albums from iTunes store. but the payment option is so painful. I have a SBI ATM *** Debit Card. So please do something on Indian store payment option. At-least create a alternative payment, like Internet Banking...

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    Do you have a credit card, or a different debit card that you could try (some are apparently still accepted in India) ?
    If you want to leave feedback for Apple then you can do so via this page : http://www.apple.com/feedback/

  • HT1848 I purchased one 1pad, then exchange for another ipad. I purchased a music from itunes on the old ipad, now I cannot get it on the new ipad, can you help

    I purchased an ipad, then exchange for another ipad the following day. I also purchased one album from itunes, "Alton  Ellis Sunday Comimng". I cannot get it on my new ipad need your help

    How much space is used by your Other? You may be able to reduce.
    How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
    http://tinyurl.com/85w6xwn
    With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
     Cheers, Tom

  • I live in the UK and want to purchase gift cards from iTunes for people in the US but It won't allow me to use my UK address and credit card. Can I or cant I?

    I live in the UK and want to purchase gift cards from iTunes for people in the US but It won't allow me to use my UK address and credit card. Can I or cant I?

    You would have to work with a retailer selling iTunes cards who would accept a non-US credit card. Best Buy is a possibility; they carry iTunes prepaid cards and will accept orders from other countries:
    http://www.bestbuy.com/site/Help-Topics/International-Orders/pcmcat204400050019. c?id=pcmcat204400050019
    You'll have to have the order shipped directly to the person in the US (or at least someone with a US address, who could then repackage and resend the cards for you).
    Regards.

  • When I open the iTunes store it tills me that I cannot connect ,how i can connect then??

    When I open the iTunes store it tills me that I cannot connect , how can I connect then?

    You may think you are connected to the internet, but maybe not. Click on Safari and see if it connects.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130?tstart=60
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
     Cheers, Tom

  • HT201272 have already purchased a ringtone from itunes, had to get another phone, need to download my ringtones

    have already purchased a ringtone from itunes, had to get another phone

    Did you fail to transfer it to your computer?
    You get one download.
    As always, it is your responsiblity to backup your purchases.

  • HT201272 I purchased an audiobook from iTunes On my iPhone.  I got a new phone and after the back up, the books I downloaded were not there.  iTunes wants me to repurchase the books I downloaded.  Is there a way for me to Redon load my already purchased b

    I purchased an audiobook from iTunes On my iPhone.  I got a new phone and after the back up, the books I downloaded were not there.  iTunes wants me to repurchase the books I downloaded.  Is there a way for me to Redon load my already purchased books?

    Hi..
    On your new iPhone tap Settings > Store.
    Make sure Books is turned ON.
    You shouldn't need to re purchase the book >  Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I purchased a song from iTunes store but it will not download. I keep getting an error code

    Recently the songs I puchase from Itunes store will not download to my computer. I keep getting an error message... something about check my internet connection. I can download purchased songs on my other Apple devices on the same network. So I think there is something wrong with my settings. Can anyone help? Thank you. 

    iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - includes list of iTunes error codes

  • I purchased audio book from iTunes store. It shows up in my iTunes library but is not uploading to my ipod Touch, even though my computer is authorized. Any suggestions?

    I purchased an audio book from iTunes store. It successfully downloaded to my iTunes library< but will not upload to my ipod Touch, even though my computer is authorized. Any suggestions? Any and all are greatly appreciated.

    If your iTunes is set on manual sync, then you have to manually drag and drop. Otherwise every time yousyncyou'll get all changes even if you don't want it.

  • I have purchased a game from itunes store online. However, whenever I open the app, it just show me "unable to purchase this item".

    Dear Sir / Madam,
    I have purchased an app from Itunes couple of days ago.  My ID is [email protected] and the game name is called Stand O'Food.
    I have no idea after I have downloaded the game, whenever I go and open that app, it will show "Unable to purchase this item".
    Please advise.
    The payment have already charged to my bank account but I couldn't use this application.
    I look forward to hear from you shortly.
    Have a great day ahead.
    Sincerely,
    Agnes Kwa

    I had the same problem. My wife had the PocketBible on her Ipad 2 and she transferred ownership to me. I had to delete the app and reinstall it from the App store(logged in with my apple ID) and its working without a problem. I do not get those error messages when I attempt to Buy/Upgrade or Add/Remove books.

Maybe you are looking for