HT201272 I purchased an audiobook from iTunes On my iPhone. I got a new phone and after the back up, the books I downloaded were not there. iTunes wants me to repurchase the books I downloaded. Is there a way for me to Redon load my already purchased b

I purchased an audiobook from iTunes On my iPhone. I got a new phone and after the back up, the books I downloaded were not there. iTunes wants me to repurchase the books I downloaded. Is there a way for me to Redon load my already purchased books?

Hi..
On your new iPhone tap Settings > Store.
Make sure Books is turned ON.
You shouldn't need to re purchase the book > Downloading past purchases from the App Store, iBookstore, and iTunes Store

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So i just got a new mac, and i am trying to sync my songs that i bought on itunes, and some of the worked, but a huge selection of them have a little exclamation mark beside it and it says it can't be downloaded, why?

so i just got a new mac, and i am trying to sync my songs that i bought on itunes, and some of the worked, but a huge selection of them have a little exclamation mark beside it and it says it can't be downloaded, why?

Hello Pork Chop 2,
Congratulations on your new Mac! It sounds like your purchased songs are not playing completely after you downloaded them. I recommend to following steps for an issue like this:
Symptoms
Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
Resolution
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
Delete the purchased song that is exhibiting the problem from your iTunes library.
Click on the Purchased link in the iTunes Store to view your previously purchased music.
Download your previously purchased song from this list.
You can find the full article here:
Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Thank you for using Apple Support Communities.
Best,
Sheila M.

I just got got a new phone and want to put my music and pictures on it from my computer. My music is in in itunes and when I sync my phone the music does not come over. What's going on?

I just got got a new phone and want to put my music and pictures on it from my computer. My music is in in itunes and when I sync my phone the music does not come over. What's going on? I'm using itunes ver.11.0.5.5

Hi, gcmar.
I would double check to make sure that you have selected the options for syncing. Look over the article below to make sure you have the items that you want selected to sync over.
iTunes 11 for Windows: Syncing overview
http://support.apple.com/kb/PH12311
Thanks for using Apple Support Communities.
Regards,
Jason H.

HT4623 I was downloading the new IOS and message could not find Iphone - Now my mhone is stuck with the power symbol and an arrow pointing to the Itunes symbol, I have tried turning off my phone and turning it back on but nothing seems to work

I was downloading the new IOS and message could not find Iphone appears in Itunes window - Now my my phone is stuck with the power symbol and an arrow pointing to the Itunes symbol, I have tried turning off my phone and turning it back on but nothing seems to work

So when you plug it into your computer, you're not getting a message in iTunes that it has discovered a phone in recovery mode?
Reboot both the computer and the phone and try again.

I got a new computer and didn't back up my old itunes. How do i restore apps purchased on itunes to my new computer?

I got a new computer and didn't back up my old itunes. How do i restore apps purchased on itunes to my new computer?

Downloading past purchases from the App Store ... - Support - Apple

My wife and I each have an iTunes account. We just got a new iMac, and we want to merge our accounts into the main machine and use them together on our iPhones and ipad2.

My wife and I each have an itunes account. We just got a new imac, and want to put all of our media on it. Can we share songs and media from two diffrent accounts on the imac, our iphones, and the ipad2?

Decide which device will be changing accounts. On that device, if you have any photos in photo stream that are not in your camera roll that you want to keep on the device, save them to the camera roll by opening the photo stream album in the thumbnail view, tapping Edit, then tap all the photos you want to save, tap Share and tap Save to Camera Roll.
Once this is done, go to Settings>iCloud, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The device(s) that will be keeping the account will not be effected by this.) When prompted about what to do with the iCloud data, be sure to select Keep On My iDevice. Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account.
Finally, to delete any data that you don't want in each account (such as deleting your wife's data from your account, and vice versa) you will have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete it.

I ordered a new phone and shipped it to a friend in Dubai, UAE. without knowing i have to activate it by making 5minutes calls, please i need a way to activate it without sending it back to the US..any help? this has been very frustrating for me this past

I ordered a new phone and shipped it to a friend in Dubai, UAE. without knowing i have to activate it by making 5minutes calls, please i need a way to activate it without sending it back to the US..any help? this has been very frustrating for me this past few days

scottxx,
That was very nice of you to provide your friend with a new phone! I am sorry to say that the device will not be able to activate while in Dubai. For a device to activate it must connect to the VZW network to become active. I apologize for any inconvenience.
LindseyT_VZW

I a got a new phone and backed all of my stuff on to the new one can I now delete the old phone backups off I cloud without deleting the content from my phone?

I a got a new phone and backed all of my stuff on to the new one can I now delete the old phone backups off I cloud without deleting the content from my phone?

Yes, absolutely, but before you do, give yourself three or four days to verify that you have everything on the new phone. You also probably will not be able to delete old backup for three days anyway, I have heard that Apple places server in three days lock out after restore from backup initially started.

I just got a new computer and I am haveing trouble loging on to I tunes I keep getting error code 9808 is the itune store down?

I just got a new computer and I am haveing trouble loging on to I tunes I keep getting error code 9808 is the itune store down?

Check out this Apple document -> iTunes Store: "An unknown error occured (-9808)"
You'll probably have to make sure the date and time is correct on your computer.

Is it possible to set up my iPhone 5 as a new phone and sync ONLY my contacts and apps from my iPhone 4?

Is it possible to set up my iPhone 5 as a new phone and sync ONLY my contacts and apps from my iPhone 4? Or do I have to set up my iPhone 5 by using my iPhone 4 backup (I'd rather not)?

Contacts are not stored in a backup, so a restore will not bring them in. Contacts, along with all the other Apple databases (log into icloud.com with a browser and look at the various pages - this is what I call the Apple databases) are contained in their own locations on the servers. You should be able to take a new device, go to Settings>iCloud, log in to the icloud account, then turn on the services (e.g. contacts) you want to sync. They will then be synced to the device. That has nothing to do with a restore and with the old iphone 4. As for apps, their listing and locations on the screens are stored in a backup. If you don't restore, then go to the itunes app store, look under Purchased Apps and download them again.

I have got a new phone and my old phone was wiped. I backed it up but where do i find my contacts list on iTunes? Or should i be looking somewhere else?

i have got a new phone and my old phone was wiped. I backed it up but where can i find all my contacts?

Unfortunately your other contacts may be lost. Contacts are not saved in iTunes; they are only synced with iTunes to a supported program such as Outlook or mac Address Book. If you don't have these, there are other options for backing up your contacts such as syncing them with iCloud or another service such as Google. Syncing only partially saves contacts in the backup in order to preserve your favorites and recent call lists; it can't be relied on for backing up your entire contact list.

I lost my iPhone. i got a new one, how can i back up all the contacts i had in the old one (iPhone 4S).

i lost my iPhone. i got a new one, how can i back up all the contacts i had in the old one (iPhone 4S). When i go to Itunes it start as a new iphone.

Contacts are not a part of back up.
Contacts are sync with a compatible programme on your computer depending on your operating system (Windows or Mac). For example, Microsoft Outlook (for both Windows and Mac), Windows Contacts (for Windows) and Addressbook (for Mac).
Or contacts are also backed up in iCloud (depending if you chose to do so).
So, sync back the contacts from any of these programmes. If you have not made a backup of your contacts in any of these progammes, then they are gone.
http://support.apple.com/kb/HT1296

I just got a new phone and deleted everything from my old one even my icloud and now on my new phone it says i have two devices on my icloud. i need help it wont let me delete my old phone from my icloud

so i got a new phone and i am using my icloud on tht new phone but itb says i have two devices on my icloud. i am trying to delete my old phone on my i cloud but it wont let me. i got an email saying that because in deleted my icloud from my old phone now i no one can delete it from the icloud account or try and find it. so *** do i do. and hown i can i delete my storage so its not to full because now my stuff cant be backed up

Settings>iCloud>Storage and Backup>Manage Storage. Select the phone that doesn't say "this phone" then scroll down and choose Delete Backup

I have an iPad w iTunes. My hubby just got a new nano and I'd like to sync our music to his nano, but dont know how. Help we've already taken a great mp3 back to exchange it for this nano.

I have an iPad w iTunes, my hubby just got a new nano and we would like to sync music from my iPad (and not lose my songs in the process). I do not have iTunes on a pc so I don't know how to share music.

There is no way to share your music on the iPad to his Nano without a computer - that I can think of anyway. No third party application will work unless both devices have WiFi and many of them require a computer as well.
I would suggest downloading iTunes on your PC, transfer your music to the iTunes library and then sync the Nano.
Maybe I am missing something but I don't think this is possible as you are currently set up.

Why can't I use FaceTime on ipad? I had the ability, then I got my new phone and can't answer on my iPad, but can answer on my phone.

I have been using my iPad to FaceTime. She. I got my new phone I started using facetime on that also. Now I can't get my calls to connect on my iPad. I have tried changing my settings so that only when you call using my email on my iPad and my phone number on my phone and selecting both on both devices and still no help. What should my setting be on for my iPad and my phone so I can FaceTime on either one?

Yes. You are being paranoid.
There is no Fcetime icon on any iphone. You turn it on in settings. Select a contact and scroll down to the facetime button in order to make a facetime call.
You cannot delete or add the app store.
It was likely on another page, in a folder or you have restrictions set.
Don't know what "can't download anything " means.

HT201272 I purchased an audiobook from iTunes On my iPhone. I got a new phone and after the back up, the books I downloaded were not there. iTunes wants me to repurchase the books I downloaded. Is there a way for me to Redon load my already purchased b

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