HT201272 I purchased Season 3 of the Walking Dead. I cannot download the second episode of the season; corrupted file. I submitted a feedback form, but they do not send a reply. I tried to use the online help/support, got an error code for that page.

I just want my content. I am frustrated at trying to get on-line help. Either I will not get a reply to my feedback form, or the online support page has an error code, with "please try again later" or "start over". I have paid for this content, and cannot download their corrupted file.

Are you in a country where TV shows can be re-downloaded - if you are then have you tried deleting that copy from your iTunes library and re-downloading it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes ?
When you say that you used the feedback page, do you mean the feedback page (which you won't get a reply to) or the 'report a problem' link from your purchase history on your account or the contact iTunes Support page ?
'report a problem' : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
contact iTunes Support : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption (if this page doesn't work then have you tried clearing your browsers history/cache and/or tried a different browser ?)

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please ignore my question above -now resolved

HT201272 I purchased Season 3 of the Walking Dead. I cannot download the second episode of the season; corrupted file. I submitted a feedback form, but they do not send a reply. I tried to use the online help/support, got an error code for that page.

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