HT201272 I've accidentally deleted purchases from appearing in iCloud, and iTunes will not even let me re-purchase them, let alone make them appear in "previous purchases" to download.

I've accidentally deleted purchases from appearing in iCloud, and iTunes will not even let me re-purchase them, let alone make them appear in "previous purchases" to download.

Are the items still available in the store, and if so have you hidden them (hiding and unhiding) ? Not all content types are available for re-downloading in all countries, and if the content provider has removed an item from the store then it also won't appear for re-downloading.

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I have just purchased this os x mountain lion from my app store and it will not finish loading

i have just purchased this os x mountain lion from my app store and it will not finish loading

If you mean the DL appears to be stalled give it about half an hour, if there's no movement restart and the DL should pick up from where it left off.

How do you delete songs from Itunes? I have many that show up as many as 7 times and itunes will not allow me to remove them.

How do you delete songs from Itunes? I have many that show up as many as 7 times and itunes will not allow me to remove them.

I have tried to Hilight them and hit Control Delete nothing happens. I tried to just Delete one, but when you hit delete nothing happens.

I just purchased Final Cut Pro from the App Store and it will not download to my computer. I try and install it from my purchases file but nothing happens. Any suggestions?

I just purchased Final Cut Pro from the App Store and it will not download to my computer. I try and install it from my purchases file but nothing happens. Any suggestions?

If it's in the purchased page and doesn't download, you should contact Apple.

I have moved from the UK to New Zealand and Itunes will not accept my new Zealand bank details, as a result nothing will work on my phone and I cant access emails!

I have moved from the UK to New Zealand and Itunes will not accept my new Zealand bank details, I am trying to change my details on the Iphone 4s

Do you have a new Apple ID to use in NZ? If not open iTunes Store. Log out of your old Apple ID, then try to login. Select Create Apple ID from the dialog that appears. Make a new Apple ID for NZ with a NZ email address. Once that is approved and verified, log into the iTunes Store with the new Apple ID. This should fix all other issues.
Change iTunes Store Country on an iDevice
1. Tap Settings;
2. Tap iTunes & App Stores;
3. Tap View Apple ID;
4. Enter your user name and password;
5. Tap Country/Region;
6. Tap Change Country/Region;
7. Select the region where you will be located;
8. Tap Done.
Also, see How to Change Your iTunes Store Account Location | eHow.com.

HT201274 iPhone 4s, but wifi option is greyed out. I want to erase all content and setting from my old 4s and it will not connect to the internet, because the cellular data is no longer connected, bought a iPhone 5c. how do I erase all on my 4s with no in

I have an iPhone 4s, but wifi the option is greyed out. The wifi stopped working on it months ago. Now I wanted to erase all content and setting from my old 4s and it will not connect to the internet, because the cellular data is no longer connected, since I bought a new iPhone 5c. I can't erase my phone by pluggin it into my Macbook Pro, since I can't disable the "Find my iPhone" App without internet. How do I erase all the data and setting on my 4s without connecting to the internet? It is running ios 7

See this https://answers.yahoo.com/question/index?qid=20131119125513AAtRloc
I just did it. To enter DFU mode, I had to use "method 3" on this post
http://thebigboss.org/guides-iphone-ipod-ipad/dfu-mode
Too bad my 4S is 2 years old. Wifi is dead. I had to upgrade to 5S, but 5S is soooooo much faster than 4S so it's kind of good outcome. Without the 4S breaking down, a stingy person like me would have never upgraded the phone.

Today i rent photoshop cc from the adobe site. and it will not download properly onto my computer

today i rent photoshop cc from the adobe site. and it will not download properly onto my computer. I received the confirmation email. I verified my email then logged into the site. Then I click on download button is association with photoshop cc. The icoud app download box comes up and does not actually download....
i need to use this photoshop asap. i just need it to download

Without system information nobody can tell you anything. The download not even starting points to a more serious issue on your system.
Mylenium

Recently lost lots of data and purchases due to Iphone crashing and I had not backed up since Oct. Surely there is a way to recover "lost" PURCHASED music, apps, audiobooks from ITunes, afterall I did pay for these items! Appreciate any suggestions!

I've recently lost lots of data and purchases due to Iphone 4 crashing... Surely there is a way to recover "lost" music, apps, and audiobooks which I PURCHASED from ITunes in the last 1.5 months...? Greatly appreciate any suggestions or direction in this matter!

Note: Previously purchased music is only available through iTunes in the Cloud in Australia, Canada, Cypress, France, Ireland, Luxembourg, Malta, Mexico, New Zealand, Spain, the United Kingdom, and the United States."
Downloading past purchases from the App Store, iBookstore, and iTunes Store

TS1702 I purchased black op zombies from the app store and it will not load for me to play the game. How can I get a refund or get the game to load and work?

I purchased black ops zombies and I can not get it to load to play it. How can I get a refund or get to run so that I can play it?

The terms of sale state that: "All Sales are Final. There are no refunds."
However, I've always found iTunes support to be helpful. So, go here, plead your case & hope for the best:
http://www.apple.com/support/itunes/

Attempting to copy to the disk failed. The disk could not be read from or written to", and "itunes could not copy to the ipod because the file could not be read or written" WTH?

I recently bought my son who is special needs an iPod shuffle gen 4 and nothing but complications. I kept getting error message saying it could not be read from or written to. Then it would not even charge up. I let ig charge on computer for 6 hours it turned green. Then I went to check it out and it went to orange then nothing. So, I took it back to the storea and got another. I am home excited for my son and nothing it is doing the same thing! Someone please help me I am ready to swear off iPod period!

I had this issue and couldn't figure out what it was for the life of me. I am running windows 7 and the latest version of itunes. I tried multiple reinstalls of itunes and restores of the ipod. I finally got it fixed by following this guide.
http://support.apple.com/kb/TS1539
Apparently there was an issue with my .dll files. Hope this helps.

HT1849 Brand new cd, i just got from the Best Buy and it will not download into I tune, help keep getting Error

Has anyone had problems downloading new cd's to Itune ???

Hi sharrockrock,
Thanks for using Apple Support Communities. This article has information on importing songs from CD that may help:
iTunes 11 for Mac: Import songs from CDs
http://support.apple.com/kb/PH12278
If the information in the article does not help, please reply with any additional information you can provide, such as the error message you are seeing, OS X version, etc.
Cheers,
- Ari

Moved to new PC from WinXP to Win7, and iTunes does not see library

My old laptop was running Windows XP. My new laptop is running Windows 7. I installed iTunes and copied my the contents of my "iTunes Music" directory into the "iTunes Media" directory (from "Documents and Settings/<user name>/My Documents/My Music/iTunes/iTunes Music/ into "Users/<user name>/My Music/iTunes/iTunes Media).
My iTunes Media directory on my old laptop was set to the iTunes Music directory, and my iTunes Media directory on my new laptop is set to the iTunes Media directory. However, iTunes does not see my music on my new laptop.

My old laptop was running Windows XP. My new laptop is running Windows 7. I installed iTunes and copied my the contents of my "iTunes Music" directory into the "iTunes Media" directory (from "Documents and Settings/<user name>/My Documents/My Music/iTunes/iTunes Music/ into "Users/<user name>/My Music/iTunes/iTunes Media).
My iTunes Media directory on my old laptop was set to the iTunes Music directory, and my iTunes Media directory on my new laptop is set to the iTunes Media directory. However, iTunes does not see my music on my new laptop.

TS4036 I need to restore my iphone 5. Yesterday there was an icloud backup dated 4/1/14. Today I only see a backup with the lost data from 4/4/14. Itunes will not recognize my device, yet it is charging and importing pictures. Any suggestions?

Yesterday my autistic daughter was using my phone, as she often does. Some things got deleted. I went to do a restore and it showed the last backup was 4/1/14. My phone auto synced at 10:51 AM on 4/3/14. I had to leave, and when I came back itunes no longer recognized my phone. Its charging, it can import pictures, but nothing on itunes works. I wanted to do a restore, but now I only see the 10:51 backup, which is after selected items were deleted.
My questions: How can I make Itunes recognize my iphone (running windows 8) How can I find the backup from 4/1/14, as it has the most current information?
Any help would be appreciated.
Regards,
Shelly

Hello Shelly700,
The following article provides details and troubleshooting steps that can help get your iPhone to reappear in iTunes.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen

I purchased the CS6 Master Collection and it will not install on my Mac.

I keep getting an Installation Failed message- It says Inconsistency in the installer database. I have tried restarting my computer but this does not help. My Mac is fairly new - about 8 months old and is running the OS X 10.8.2. Any ideas??

Great !!! now follow the below steps :-
1) Uninstall all the Adobe products ,
2) Run the cleaner tool
Delete the following folders :-
Mac HD/Library/Application Support/Adobe
and then re-install the software.

I upgraded to ios 7.0.6 and songs on my iphone 5 randomly delete and itunes will not put any songs back on, and doesn't say anything is wrong. Is anyone else having a problem similar?

ever since i ugraded to ios 7.0.6, music wont go on my phone, and songs randomly delete off of my phone

hello ,
for me mix genius does works and person at apple to help me .
i a m disgusted .

HT201272 I've accidentally deleted purchases from appearing in iCloud, and iTunes will not even let me re-purchase them, let alone make them appear in "previous purchases" to download.

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