HT201272 the app store app crashes/closes when i try doing a search. can anyone help?
the app store app crashes/closes when i try doing a search. can anyone help with this?
Mines been doing it for at least 6 months.Support had me do a reset and when that didnt work,they convinced me to update to version 11.That was a waste of time... Even if I open the App Store with nothing but basic utilitys loaded on my iPad,the App Store closes/crashes for no "Obvious" reason.However internal diagnostics show the cause is that the App Store is overloading the iPads processor.I have tons of memory on my iPad (64GB) but apparently the newer versions of the iTunes App Store are overloading it, (Even in a stripped down state).
Solution? I have never gotten any helpfull answers from support in nearly 6 months.So, other than reverting to an even earler version of iTunes (Pre version 10.7 at least for me),or using something like the "Apple Sliced "App... Most of them are free,and have a few good features, but all that I've tried are are less usefull for doing App searches.
It was a real shock to me ,when support claimed it had never heard about this issue before.These forums would indicate differently.It seems really stupid to design a basic utility, that a fair number of customers wont be able to use, and recieve no warning before encouraging us to install it..
Similar Messages
-
I cant seem to open the app find my iphone in itunes on a laptop can anyone help ?
i downloaded the find my iphone app on my itunes on a toshiba laptop but the app wont seem to open for some reason can anyone help with this ?
The app is for iOS devices. If you want to access Find my Phone on your computer you need to do it through iCloud.com.
-
CORRECTION:
I installed the Twitter application on my ipod, the newest ipod, I believe its the 5th generation, with the iOS 5.0.1 and everytime I open the app, where my timeline should be it just says "Protected Tweets" and whenever I try to compose a tweet it says "Error posting message. There was an error posting your tweet. It has been saved as a draft, please try resending later. (Error:unauthorized)" Can anyone help me out ?Go into the iPad settings app and check your settings for twitter. I found that my password was short one character for some reason.
-
Another with the Itunes Store problem, Itunes closes when I try and open the store.
Hi
I see lots of others are complaining about this same problem, but I haven't seen a solution for those of us who aren't exceptionally computer savvy. I have Windows 7 Home Premium and Itunes 11.1.3.8. I can open Itunes and go to everything in my library, but when I click on "iTunes Store", I immediately get a popup that says, "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available".
Has anyone got a step by step instruction on how to fix this?
ThanksTry the suggestions in this Apple doc -> iTunes: Advanced iTunes Store troubleshooting
-
I keep getting an error when I try to open iTunes, can anyone help me pleas
This is the information I get in the Error window
Error Signature
AppName:itunes.exe
AppVer: 6.0.5.20
ModName: unknown
ModVer: 0.0.0.0
Offset: 10001040
Reporting details:
This error includes: information regarding the condition of iTunes when the problem occurred; the operating system version and computer hardware in use; your Digital Product ID, which could be used to identify your license; and the IP address of your computer.Offset: 10001040
an "itunes has encountered a problem ..." message on launch citing that offset is almost invariably caused by a broken QuickTime. (itunes needs a fully functional QT in order to work properly.)
try to open your QuickTime. does it launch properly? or do you get an error message, or some other peculiar behavior, or find that it isn’t on your PC at all?
if you get an error message (or peculiar behavior, or find that it’s missing), the first thing we'll try is a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Installers … get the one that doesn’t mention itunes 6
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.) -
Before I updated my iPad to ios7, I had the Nationwide Mobile Banking app. Once the update was completed, the app would not open properly. On advice I deleted the app, and now, when I try to reinstall it from iTunes app store, I get this 'no results found for natiowide mobile banking'. Why is this happening??
Are you sure your AppleID is NOT tied to the US store? If you are trying to buy an app from the Swedish store you will be unable to do that. Some apps are only available on certain stores. That is why you get the "Cannot connect to the iTunes store" message when trying to buy that app. Your updates are being done from the US store ; thats why you can update sometimes and sometimes not.
If you keep encountering problems contact iTunes support. They will help you sort it out. -
I have downloaded the most recent version of Iphoto and it no longer works period. I lost all photos, and the app crashes every time I try to open it. How can this be fixed?
Post the first 50 lines only of the crash report
Regards
TD -
When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?
With a standard account you need a valid payment method even for free apps.
From the message it sound like there is something wrong with your account or some of the information you entered in the account is not correct.. Verify that the information is correct and then if still problem contact iTunes.
Contact iTunes -
i am trying to download some apps onto my iphone 3gs and it keeps saying i need to update it for this but ive trying and there is no update option on the phone or through itunes, it keeps saying its up to date, can anyone help please?
Would this matter then? can you not update the 3g to the lastest software?
-
I get the message 'Store credit temporarily unavailable' when I try to buy an album. There is credit available. I have reset the cache and warnings and logged out of Itunes.
Apparently there is an issue if you try to make a purchase which is more than the amount from a gift card. It should charge the balance to your stored credit or debit card. It doesn't and displays this error instead. This issue is known by Apple but no fix date was given.
-
How do you add musci to the Iphone? I just installed itunes 11.1.5.5. Now the format in Itunes is changed. when I am trying to add music to my iphone, there is no longer an add button under the Iphone device. Why did they have to change this? Can anyone help, Im tryiong to add music.
Correct. When you purchase devices, they would have stated the OS they needed to work, on the box. This can be overlooked, but it is very important to check when purchasing.
You current OS, is so old, that they technology build into the new devices, is not something your OS understands. It didn't exist when your OS was created, and therefore you need to upgrade the OS to work with the newer technology of these devices.
10.6 software is not downloadable. You must purchase a DVD disc. You can order it from the on-line apple store
- http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard. -
I recently upgraded our iPad software to 5.1. However, none of our previously downloaded Apps works, i.e. Facebook, Scrabble, etc. Can anyone help me reset these Apps?
Thanks!
ScotfromSuwaneeDownload another app - any free app will work. See if that does the trick.
-
I wiped my Mac book Pro about 45 days by mistake ago and then when I started it up again after my apple ID wouldn't work on anything on my mac i.e. Aps store sign in, I tunes Sign in etc... can anyone help? I dont know what to do...
On the itunes store it says error 5002I had an issue where I had to wipe my mac as well. What you have to do to format the hard drive and reinstall is this:
Restart the computer while holding down the option key. Choose the recovery disc. Find the main hard disc and hit format. Then you can reinstall Lion via the internet, it takes a while though, my computer took 5 hours or so.
For your first question, if you got the family version of office, I believe you have 3 computers you can authorize it on. If you are not sure, look it up in the apple store.
For the second: Time machine would probably be your best option, but I would reccomend restoring from a backup before you were having problems, and restore that one (put new files you need on another external or a digital-online storeage site such as dropbox.) To restore a backup, restart your computer and hold command+R and select "Restore from Time Machine Backup" (for more information go here: http://support.apple.com/kb/HT1427 )
I don't believe tere is anything else you need to do, but I am new to macs, so I may not be the best source, but this is what I have found/have had to do. -
I know my passcode is correct but when I try to reset my iPad mini it keeps asking for a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
Hey, when I connect either my ipod or ipad to itunes I get the prompt 'itunes was unable to load data class information from sync services. Reconnect or try again later. Can anyone help me with syncing my devices?? Thanks in advance
I am having the same issue, anyone else ?
Maybe you are looking for
-
I am having a problem with mail. I am attempting to trash junk mail. Each time I do this and a while later I find the junk mail has not been discarded and is back in junk mil folder.
-
Vendor wise last purchase/grn date
Hi Experts, Please quote if any statndar report is available to vendor wise last purchase/grn date for a partcular pur org or plant. Regards
-
In the importing operation Firefox detects Internet Explorer and Opera as installed browsers. When i select Internet Explorer cookies, history, favourites etc. are listed in a box where you can select the items you want to import in Firefox. When i s
-
How to stop program excecution...
Hi.. I would like to know how I can stop the execution of a program, not using System.out.exit(..). I do not want the application be closed. Let me be more specific.. My program reads text from a file and depending a condition (ie. if the length of t
-
Where can i find .lso files for the motif XF keyboard
I been searching for over a year for the .lso for the Motifi XF, can anybody direct me by link where I can find them please? I see them everywhere for Motif XS, but the XF is different. Thx, DG