HT201272 The last 2 songs I purchased, Treasure and Take Back the Night, are not downloading from the cloud on either my iphone or ipad.  I have tried the previous suggestions.  Can you offer further advice.

The last 2 songs I purchased, Treasure and Take Back the Night, are not downloading from the cloud on my iPhone 4 or my iPad2.  I have tried previous suggestions on the support page.  Can anyone suggest further solutions?

Hello BwarsIG88
Check your purchase history by going to the iTunes Store and then click on purchases. From there you can see all your purchase history and download what you are missing.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Regards,
-Norm G.

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