HT201274 I accidentally restored my new phone to an old backup and lost all my new pictures, videos, texts, etc. Is there any way to get them back? I cant find an "undo" option.
I accidentally restored my new phone to an old backup and lost all my new pictures, videos, texts, etc. Is there any way to get them back? I cant find an "undo" option.
Apple isn't here. This is a user to user forum.
If you wish to let Apple know your feelings then post at www.apple.com/feedback
Allan
Similar Messages
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I have an iPod whose contents I want to transfer to a newer Ipod. At some stage when I thought I was syncing correctly I wasn't so I lost the music files from my library. Is there any way to get them back from the older iPod and put them onto the newer one again?
Have you not got a backup of your content on, for example, external drives ? If not then you could have a look to see if any of the utilities mentioned in this old post still exist and work : https://discussions.apple.com/message/11014893?messageID=11014893#11014893
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After the most recent software update my phone was restored to the factory settings and all of my photos were lost.... Is there any way to get them back??? PLEASE HELP!!!!!
Photos are meant to be uploaded to your computer for archival and storage. Certainly before doing something as major as a software update, you've done this, correct? In this case, your photos should be residing safely on your computer and you can just synch them back.
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i have a ipod touch 2g and after a restore none of my apps will restore because it says that i need a newer version of the ipod software to run them they all work fine till i did the restore . is there any way to get them back ?
Your only way is if you have the version that was compatible on your computer such as in the recycle bin/trash or in a computer file backup. In that case delete the current version that is in your iTunes App library and replace it with the older version. Then sync.
Also see:
Recover Older Versions of iPhone Apps After Updating — Apple News, Tips and Reviews -
Hi i synced an iphone to a new pc and it updated and restored the iphone to its original settings. some photos were still there after but a few hundred are now missing. Is there any way to get them back?
restore from a backup dated prior to when you synced to the new computer.
ideally... were you backing up to icloud? if so, erase all content and settings and restore from a backup in icloud dated prior to when you synced. Camera roll backs up I believe and those photos will show back up -
I had backed-up my iPhone and when I try to restore it it says that the back-up is corrupt or the iPhone is not compatible. I had a bunch of pictures that I need from that restore. Is there any way to get them back? I did the back-up to my Macbook
If the backup is corrupt, there is nothing that can be done.
For what reason did you choose to not copy the pictures off the device to a computer prior to attemping an update or whatever caused the need to restore? iPhones are not intended as sole storage of any media. -
I synced my iPod to a new music folder and now all of my games (Klondike, Vortex, etc) are gone - how do I get them back? Please help! Thanks!
Aren't those the default games that come with the iPod Classic? If so, they won't be in your iTunes library, but only on your iPod Classic itself as they are built in the iPod's software.
B-rock -
just restored my iphone to be like my ipod and I lost all my photos and videos..is there any way to get them back?
You restored your iPhone with iTunes from the backup for your iPod Touch?
If so, photos/videos that were in your iPhone's Camera Roll should have been imported by your computer before doing this. You could then transfer these photos/videos back to your iPhone via the iTunes sync process. -
I had to do a restore on my 3gs and lost my photos and contacts, is there any way to get them back ?
If the photos were not backed up with a recent backup, there is NO way to retrieve them.
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My old computer crashed and I had several redeemed movies on it. Is there any way to get them on to my new computer?
Unless you have a backup copy or can use the drive from the old computer in an external enclosure, no.
Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; only apps, books (not audiobooks), music, and t.v. shows (not movies). Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases. -
I just syned my new iphone through itunes and it deleted all of my new pictures. is there anyway to get them back?
Do you sync your iPhone with iTunes every once in a while? If yes, there are chances that iTunes has taken last backup of your photos, contacts, etc. that you want back.
Connect your iPhone with your PC. launch iTunes, right click on your device and click on "Restore from Backup". Choose the latest backup to proceed.
If you configured iCloud for backup before you restored your iPhone. Go to Settings -> iCloud - > and login using your Apple ID. Once you've logged in, all the photos, contacts, mail, messages should be back on your iPhone. This may take a while (depending on your network).
Alternatively, if you are only now setting up your iPhone, choose 'Restore from iCloud Backup' in the setup screen. Login with Apple ID and the iPhone will be restored from the latest iCloud backup. -
please help
Hi julierochelle,
Welcome to the Support Communities!
If you have a recent backup, then restoring from the backup would be the easiest way to get back on track.
Is your iPhone set to automatically sync when you connect it to iTunes? You can change that to manually sync so that you have more control.
The two articles below should help you with this:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535?viewlocale=en_US
Happy New Year!
- Judy -
i downloaded a new update and now all my photos and contacts are gone
This information should be on the computer you have regularly been Syncing and Backing up to...
See Restore from Backup here > http://support.apple.com/kb/ht1766 -
I want to know how to get my ringtones back after upgrading to ios 5 and having my phone restored during it
Pictures taken with the phone are part of the backup. So, if you still have a backup from before that happened, restore from it and all photos taken up to that point in time will be restored, if they were inside the camera roll.
iTunes: About iOS backups -
please help!!
We need to get your service up and running drakewit! Thanks for all the thorough information and everything you've tried. Let's start here, where did you get the HTC 8X? Did you purchase from VZW? We need to make sure the phone isn't on a lost/stolen list, or active on another account.
Please Follow me and send a Private Message with the full name on account, as well as your 10-digit mobile number so I can access your account and check things out. If you could also include a number to follow up with you, if needed, it would be great!
Thank you,
Vanessa_VZW
Please follow us on twitter @VZWSupport
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