HT201274 We want to reset my daughters ipod but when we go to erase all content and settings it asks for a restriction password and we have no idea what that is noone remembers making one how do we get around this.
We are wanting to reset our ipod but when we go to erase all content it asks us for a restriction password and we have no idea what that is and dont remember ever setting one up. How do we get around this.?
Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
- Restore to factory settings/new iPod.
- If you are up to file manipulation see:
How to reset forgotten Restrictions...: Apple Support Communities
As Ana said,
Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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