HT201302 my iphone 5 will not turn on. i want to save all my pictures and videos to my laptop but i cannot do it as my iphone will not switch on. how do i get them?

my iphone 5 will not turn on. i want to save all my pictures and videos to my laptop but i cannot do it as my iphone will not switch on. how do i get them?

A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure.

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My iphone4s does not turn on,when I connect to power ,it shows the message "connect to itunes" but when I connect to iTunes,my pc does not detect my phone,so iTunes does not detect my iPhone.

My iphone4s does not turn on,when I connect to power ,it shows the message "connect to itunes" but when I connect to iTunes,my pc does not detect my phone,so iTunes does not detect my iPhone.

Are you running the most recent version of iTunes for Windows on your PC? You may be running an older version that is incompatible with the 4s.
Hope this helps

I have not made any purchages 14th and 15th Apr 2012. But Apple Itunes Store had collected money from my Credid Card. How do I get the support to understand what happened.

I have not made any purchages 14th and 15th Apr 2012. But Apple Itunes Store had collected money from my Credid Card. How do I get the support to understand what happened.

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
 Cheers, Tom

I have IPod classic that I have been extremely happy with. I now have purchased ipod nano and Iphone. the older version and the new 2.2 are not compatiable. I want to use all my IPods and Iphone,

have IPod classic that I have been extremely happy with. I now have purchased ipod nano and Iphone. the older version and the new 2.2 are not compatiable. I want to use all my IPods and Iphone, but I only have my one computer, how can I update all of my Apple products. I want to use them all.

Hello graingers45,
graingers45 wrote:
have IPod classic that I have been extremely happy with. I now have purchased ipod nano and Iphone. the older version and the new 2.2 are not compatiable. I want to use all my IPods and Iphone, but I only have my one computer, how can I update all of my Apple products. I want to use them all.
What do you mean it isn't' compatible? What isn't compatible?
There is no limit to the number of iPods you can sync to one computer, iTunes library, or iTunes account. Simply connect each separate iPod/iPhone to your computer and configure each to sync whatever content you wish to.
B-rock

If i update my iphone 3 will i loose all my pictures and videos...?

If i update my iPhone 3G will i loose all my pictures and videos...?

You shouldn't, but all of this should be on your computer anyway.
You should not update/upgrade/restore/etc without making sure that everything is backed up.

I was trying to get the iOS 8.2 on my iPhone 5 but then it stopped and my phone is now on recovery mode I have pictures I need and they did not all fit on iCloud how can I use the phone again with ALL my pictures and videos without restoring it?

I was trying to get the iOS 8.2 on my iPhone 5 but then it stopped and my phone is now on recovery mode I have pictures I need and they did not all fit on iCloud how can I use the phone again with ALL my pictures and videos without restoring it?

Contacts are designed to be synced to a supported application on the computer or a cloud service.
Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created.

I restored my iPad and all my pictures and videos are gone how do I get them back?

I restored my iPad and all my pictures and videos are gone how do I get them back?

Well, when you restore your ipad, there is really no way to get the information back. The reason you restore it i to get all of the information off of it. Why did you restore it if you wanted to keep the info?
Aa far as I know, there is no way to un-restore any device. But, you can put the info back onto the device if it was on your computer, etc.
Sorry...

I recently got a mac book pro and uploaded my pictures and videos from my iphone 4 to the mac book. If I delete these pictures and videos from my phone will they automatically delete from the mac book?

I recently got a mac book pro and uploaded my pictures and videos from my iphone 4 to the mac book. If I delete these pictures and videos from my phone will they automatically delete from the mac book?

No. The data that you downloaded from your iPhone will remain on your MBP.
Ciao.

I updated my iphone 5 and now it is telling me to be able to work i had to connect it to itunes and itunes it telling me that i have to restore my iphone. what can i do? i dont want to lose all my pictures and stuff like that.

I updated my iphone 5 and now it is telling me to be able to work i had to connect it to itunes and itunes it telling me that i have to restore my iphone. what can i do? i dont want to lose all my pictures and stuff like that.

Something went wrong with the update, this can and does happen with every version of iOS.
There is nothing wrong with the update.
Simply restore the device via iTunes on the computer.
If iTunes is stating it will take hours to update, that indicates an extremely slow Internet connection and is likely the reason the OTA update failed.

I pre-ordered an album on my iPod touch and it was released today but it hasn't showed up in my music or purchased. How do i get the music on to my iPod

I pre-ordered an album on my iPod touch and it was released today but it hasn't showed up in my music or purchased. How do i get the music on to my iPod

Pre-order items from the iTunes Store
If an item isn’t yet available, you may be able to pre-order and then download it when it becomes available.
Pre-order an item: Click the Pre-order button next to the item. When the item is available for download, you receive an email notice. You aren’t charged for the item until you download it.
Download a pre-ordered item: Click the link in the email notice or open iTunes and choose Store > Check for Available Downloads.
View, cancel, or see the expected release dates for pending pre-orders: Choose Store > View My Apple ID, and click Manage Pre-orders.
When you pre-order an item, you may not be able to download it at the exact moment it becomes available for regular purchase. You’ll receive an email the same day it becomes available to let you know when you can download the item.
Some albums or collections you can pre-order include a song that’s available to download immediately. When you pre-order these items, the available song is downloaded and you’re charged only for that song. When you download the rest of the album (after you’re notified it’s available), you’re charged for the rest.
Have you tried here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

On my new iPhone, at the Apps store, I tried to make a purchase, the popup screen shows my Apple ID and asks for my password, but no keyboard appears so that I can enter the password. How do I get the keyboard to appear??

On my new iPhone, at the Apps store, I tried to make a purchase, the popup screen shows my Apple ID and asks for my password, but no keyboard appears so that I can enter the password. How do I get the keyboard to appear??

On your iPad, delete the existing account then sign back in with the new ID and password.

Here's the thing guys...I upgraded my iPad from 6.0.1 to 6.1.3 then to 7.0 without backing up the files so I lost all my pictures and video, some precious family moments, so I'm wondering is there anyway to recover them,by any means that is?

I'm seriously in a pinch here...plz help me out people...those are too valuable to me...

If you didn't get everything back you can try recovery-android.com. It works with ipads. There's a free trial so if you didn't get back all your pictures and videos you took after your backup last month, you might want to give it a try.
Hope this helps.

My game center password was stolen. I figured this out because some of my games changed. I immediately changed the password but it seems my account is still on another person's device. how can i get them to log out?

It seems that someone had access to my apple ID and password. This person logged in to my game center and changed the content of many games. As soon as i discovered, I changed my password so they won't be able to access my account again. Unfortunately it did not work because the other person still had access to my game center account and it seems to me that they need to log out in order for them not to be able to login again with the new password. but how can i get them out? or at least how can i be the only user of my apple ID using game center on my i-pad?
Thank you for your time

i am also have the same thing how can i get they out from my game center ?

I have the original iPad and when I sync it with my macbook pro in iPhoto the faces are different on both, how can I get them to be the same as on the computer

I have the original iPad and when I sync it with my macbook pro in iPhoto the faces key photo aren't the same on both devices, how can I get them to be the same as on the computer

Interesting observation. Thanks for sharing.
Did you have a technical support question?

I have an iPod touch, and an update was suggested for my iPod. After the update, all my pictures and videos were wiped. I need some of those pictures for a science lab due in a few days. Is ther any possible way for me to get my pictures back?

Help! I just lost all my pictures by doing an update and I NEED them for school. How do I get them back?!

- If they are in an iPod backup then restore from that backup. See the restore topic of:
iOS: How to back up
- If they are in the iTunes backup then get them from the backup by:
Recover iPhone, iPad or iPod photos from backups with Picturescue
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
- If they were synced to the iPod then you have to get then from where they were synced from.

HT201302 my iphone 5 will not turn on. i want to save all my pictures and videos to my laptop but i cannot do it as my iphone will not switch on. how do i get them?

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