HT201303 how do i reset my security password? please help.

help me plz

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
(90241)

Similar Messages

HT201303 How do I reset the security questions?

Anyone know how to do this? it locks me out for 8hrs - and I can't remember the original answers. Thanks.

Increadible - I buy a new iPad 3, want to purchase an HD movie, and it does not allow me to purchase it because it requires the security questions. Can you please get me some sanity here? How do I reset these security questions please! How an I to spend money with Apple if you are too secure to help me spend it! Thanks.

HT1212 I have an ipod 4 touch with a broken power button and Im locked out of the ipod. How can I reset the ipod? Please help!

I have an ipod 4 touch with a broken power button and Im locked out of the ipod. How can I reset the ipod? Please help!
I also don't know the operating system.

See the method in my reply in this discussion for how to place the iPod in Recovery mode w/o buttons
Turn on without Home/Power Button

How do you reset your security password?

I know what to do to reset the security password but I can't click on the "reset password...." button because apple wants me to verify to know its me. But i can't do that so i can't download music etc because i dont know my password. HELP!

Alternatives to Reset Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Start here to find your country, and how you can contact Apple:
         Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Support in your country and ask to speak to Account Security.
          Customer Service: Contacting Apple for support.
How to Manage your Apple ID: Manage My Apple ID

HT201303 How do I get my security passwords I have forgotten them and can not get envy thing with out them

How do I get my security passwords I have forgotten them and can not get envy thing with out them

Fastest way is by contatcing support. This is because youc an't reset the questions on your end if you forgot the original answers.
https://expresslane.apple.com/
Follow these steps:
All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum.
You will find an option to send an email to Apple on that page. Indicate that you forgot the answers to your security questions and wait for iTunes support to reply.

HT201303 How do you reset your security questions if you do not know the answers?

How do you reset your security questions if you do not know the answers?

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

HT201303 How can I reset my security questions answers??

How can I reset my security questions answers??
As I can't remember that I had answer those questions earlier

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT201303 how do i change my security passwords?

How do i cahnge my security passwords so I can buy things?

Welcome to the Apple Community.
Contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
Explain that after resetting your password, you are still asked for the answers you have forgotten, before you can gain access to My Apple ID > Manage your account > Password & security, which is where you need to be to change your answers.
Remember, support will receive hundreds, if not thousands of requests per day, some from people trying it on, others with little explanation and others that are written extremely poorly. Take the time to explain your situation properly, be precise and concise, brief but comprehensive.

HT201303 How can I reset my security answers ? I do not remember them, and Apple support just can help me if I remember one o more answers. I already have three Follow-ups: 237312883, 374526499 and 239690719 with no solution.

How can I reset my security answers ? I do not remember them, and Apple support just can help me if I remember one o more answers. I already have three Follow-ups: 237312883, 374526499 and 239690719 with no solution.

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

HT201303 How do I reset my security questions?

How do I reset my security questions in iTunes? It has asked me to answer my security questions since its my first time using my iTunes Store on my iPhone 5 and I forgot the answers.

Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

HT201303 how do i reset my security questions if i dont remember them....i know my id and pw....

im trying to purchase some music via itunes. At the end of the transaction after clicking buy song...it asks for my security questions since i havent purchased from my current computer....i have authorized the current desktop computer that im using....but it still asks to answer the security questions to proceed...the thing is i dont even remember what they may be...i guessed a couple times hopeing to hit the mark...but no luck.....question is how do i reset my security questions with new ones(answers)

Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(87275)

HT201303 How can I reset my security question ??

How can I reset my security question ?? I cannot download anything from iTunes before I answer and I forgot the answers.

Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09/2012) - https://discussions.apple.com/message/19809294
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

HT201303 how do i reset my security questions which i forgot

how do i reset my security questions on my itunes account on a pc?

You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96326)

HT201303 I forgotten my answer of security questions, please help me. Thank you !

I forgotten my answer of security questions, please help me. Thank you !

You need to ask Apple to reset your security questions; as described in this article, it can be done in Vietnam by phoning 1-201-0288 and then 800-708-5413.
(107433)

TS1424 I can't purchase a song, how can I reset the security password if possible

I           iTunes!!!!

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions

HT201303 how do i reset my security password? please help.

Similar Messages

Maybe you are looking for