HT201303 how do i reset my security questions if i dont remember them....i know my id and pw....

im trying to purchase some music via itunes. At the end of the transaction after clicking buy song...it asks for my security questions since i havent purchased from my current computer....i have authorized the current desktop computer that im using....but it still asks to answer the security questions to proceed...the thing is i dont even remember what they may be...i guessed a couple times hopeing to hit the mark...but no luck.....question is how do i reset my security questions with new ones(answers)

Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(87275)

Similar Messages

  • How do I reset my Security Questions? I dont remember them, and its not letting me purchase anything.

    I need help please! How do I reset my Security Questions? I dont remember them, and its not letting me purchase anything.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96639)

  • How do i reset my security questions if i dont remember them & i cant acess the password and security page?

    How do i reset my security questions if i dont remember them & i cant acess the password and security page? HELP ME PLEASE!!!!

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How do i reset my security questions when I dont remember them and doesn't send the answers to my email, how do i reset my security questions when I dont remember them and doesn't send the answers to my email

    im trying to buy infinity blade 3 and it wont let me without answering my "secerity questions" when i didnt even what to set it up

    Kappy's Some Solutions for Resetting Forgotten Security Questions
    (only solutions)

  • HT5312 how do you reset I security questions if I dont remember them?

    i dont know how to reset my apple id questions because i forgot the answers so i cant reset them without help

    You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
    (85460)

  • How do i reset my security questions if i dont remember the answers

    how do i reset my security  questions if i dont remember my answers?

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (76812)

  • How do i change my security questions if i dont remember them, how do i change my security questions if i dont remember them

    how do i change my security questions if i dont remember them, how do i change my security questions if i dont remember them

    http://support.apple.com/kb/HT5312

  • How do i reset my security question anwsers if dont remeber them?

    how do i reset my security question awsers as it is asking for my pervious anwers but i dont know them ?

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
    (94561)

  • How do you reset your security question if you dont remember the email with it?

    I wanna reset my security questions but I don't remember the email with it because its not the same email as my apple id. Could someone please help me

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • How do I reset my security questions, if I to remember them to reset them?

    I can make any purchases because I have a new iPod touch. I tried to reset my security questions because I for got the answers, but in order to reset the security questions you have to know them. This is making it difficult to purchase apps and I do not want to be locked out of my account. Any suggestions?

    You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submit this form.
    (95879)

  • HT201303 how do i answer my security question if i dont remember the answer?

    just put 20 dollars in my itunes account and now i cant buy anything because i cant remeber my security question answers that i had when i first made my account

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • TS1424 hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up

    hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT4990 how can you reset your security questions if you have forgot them

    How can you reset your security questions if you have forgot them.?

    You may find solutions if you look under More Like This at the right of this page. If not, this forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store and hence not the best place to get assistance with this problem. You'll be most likely to get additional help with this issue if you ask in the general iTunes forums where this question has been asked and answered in a number of other threads.
    Regards.
    Message was edited by: varjak paw

  • How can i change my security questions if i dont remember the questions that i have?

    How can i change my security questions if i dont remember the questions that i have?

    Go to id.apple.com. Click manage your account. Sign in. On the left click on "Passwords and Security." At the bottom of your security questions there is a link to "Reset security questions by sending an email to your rescue email".
    If you didn't setup a rescue email then you need to call Applecare.

  • HT5312 What if im trying to change my Security questions, because i dont remember them. And im not having the option of sending the reset security verification. It just asks me the questions, and tells me that my answers are wrong. What can i do?

    What if im trying to change my Security questions, because i dont remember them. And im not having the option of sending the reset security verification. It just asks me the questions, and tells me that my answers are wrong. What can i do?

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

Maybe you are looking for