HT201303 how the **** do i talk to someone at apple since this ******* website keeps taking me in circles

how the **** do i talk to someone at apple since this ******* website keeps taking me in circles

Please let me know if you get any answers. I have been trying to download itunes, have downloaded it but when I try to download music it says that I have to download itunes which I have already done (3 times now).  When you try to speak to someone at Apple I am told that I don't have the up to date browser - eg firefox chrome etc.  How the ..... do I get to speak to someone.  Have gone into this chat line in the hope that I can get some answers.  I feel that it is a lot easier to illegally download music that to pay for it.

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