HT201303 How to change Apple ID security questions
I received and email saying my Apple ID security questions/answers had changed. I immediately changed my Apple ID password... and again the next day had to change it again because it would not work when trying to update apps on my Iphone.
So here is the problem... I see no place to change my security questions/answers on any of the webpages and contacting Apple support from my current location is impossible outside of email/webpages. And there in lies the problem with Apple support... online/email support is non-existent. But enough of my complaining about that.
Does anyone know how to go about changing Apple ID security questions/answers?
Thank you.
Please go to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/.
Sign in when prompted then click on password and security on the left. If you'll answer the questions correctly, you'll see the questions and other infos on the page.
One more thing, I don't think we can give our own questions like before. You can contact support for more info.
http://www.apple.com/support/itunes/
Similar Messages
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How to change Apple ID security question
How to change Apple ID security question if I didnt set alternative email address, but I remember the ID password not the security question answer
Cause I want to buy some application in APP store, but for the first purchase, I have to answer two security question although I remember the password.
So in this situation, how can I reset the security question.
First of all, my Apple ID is a Hongkong ID, but now I am stay in China. So it is unconvenient for us to make a call to Hongkong App support. Except to make a call to APP, any method I can use?Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
How to change apple ID security questions without reset link
I want to change my Apple ID security questions but it says that i need to know them when i try to change it. Usualy there should be a reset link under the security questions but it does not appear on mine so i do not know how to change it, if you could help me it would be nice.
Hunter Agate wrote:
It says that I need a rescue email and i dont know if i set that up before
As stated...
If necessary...
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Email Here > Apple Support iTunes Store Contact -
How to change Apple id security questions ?
I've forgotten the security questions and I want to change them.
If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : If you forgot the answers to your Apple ID security questions
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : Apple ID: Contacting Apple for help with Apple ID account security
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or, if it's available in your country, you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID -
HT201303 How to change answer of security questions?
I forget my answer of security questions, but now i need use my ID on other ipad, where and how i can change?
i need help accesing my security question answers
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I forget answer security questions.
How to changer answer your security questions.
Please help me!. Thankyou very much!Try going to https://appleid.apple.com/, click 'Manage your account' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and see if you can change your questions/answers, and then click Save at the bottom right.
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HT201303 How can I reset my security questions I don't have a phone to call apple support
I need help with these security questions I can't remember the answers
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I do forgot my Apple ID security question, please help me how to rescue email address or how to reset Apple ID security questions?
From another post:
On your browser, whether Safari, Google Chrome or otherwise, navigate tohttps://appleid.apple.com.
Once here click Manage your Apple ID button and sign into your iCloud account. Here, on the left side select Password and Security and this will list options on the right side. You should be able to see an option to reset your security questions.
Note other links in realtion to rescue email address:http://support.apple.com/kb/HT5312
If you cannot see or reset your security question, or even obtaining an error, then you would have to contact Apple directly: http://support.apple.com/kb/HE57. Here you would explain the issue, transfer you to an Account Security Agent who will be able to veritfy your identity and assist you in the resetting of you security questions. -
HT5312 how to reset Apple ID security questions ?
how to reset Apple ID security questions ?
If you can't do it through the instructions that article provides, contact the iTunes Store staff through the link in it.
(75353) -
How can reset apple ID security questions? Plz someone help me !!
I forgot to answer to the secret questions on APP store !
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
How to reset Apple ID security questions? i don't speak english
how to reset Apple ID security questions? i don't speak english
Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions.
(99835) -
How to reset Apple ID security questions i have forgotten
how to reset Apple ID security questions i have forgotten
SECURITY QUESTIONS
Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312 -
HT201363 How can my Apple ID security questions be reset via email?
I do not know how to reset my security questions can somebody please help me.
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
HT201303 how do i get my security question?
how to i find or reset my security question in order to buy apps from my iphone 5c
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID -
HT5312 Rescue email address and how to reset Apple ID security questions
Rescue email address and how to reset Apple ID security questions
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
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