HT201303 I cannot make a purchase from iTunes store.  Error message says credit balance unavailable try back later.

I cannot make a purchase from iTunes store.  Error message is:  Credit Balance unavailable.  Try again later. I use a credit card to make purchases and do not have a Credit Balance.  How can I correct this problem?

Might be something you haven't tried here  >>  iTunes Store: My credit card's security code or zip code does not match my bank's records

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  • When trying to make a purchase from itunes store, keep getting error code 42408.  anybody else?  know what that is?

    When trying to make a purchase from itunes store, I keep getting an error code, 42408.  I'm connected to the internet so I'm not sure why.  Anyone else?  What does this code mean?

    This alert is often the result of an issue with verifying your billing.
    Quit iTunes.
    Open iTunes.
    Test the issue.
    If it persists, sign in to store.apple.com using your iTunes account
    Click on Change account information
    Modify or remove your credit card information.
    Click Continue.
    Test the issue.

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  • I can log in but cannot make a purchase in itunes store.

    I can log onto account and see balance but when I try to make a purchase it states that my apple id is disabled.  I was previously hacked several months ago and have not tried to make a purchase since this has happened.  I have changed id/email and password and still cannot make a purchase.  Seems strange since I can log onto my account.

    Alice ...
    Use the iforgot link for resetting your Apple ID password here >  Apple ID: "This Apple ID has been disabled for security reasons" alert appears
    You may need to check out Apple ID FAQ's >  Frequently Asked Questions About Apple ID
    And more help here > Apple - Support - Apple ID

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    What I noticed is that any songs in my playlists that were purchased through the iTunes music store were not transfered to the iPod. The difficult work around is to burn those songs to a CD and re-import them as mp3's. I tried deauthorizing and reauthorizing my computer which did not work. I also rebuilt my iTunes music library which did not work.
    I belive when I irst set up this new iPod about 3 weeks ago this was not a problem and purchased songs transferred from iTunes to the iPod but now they don't.
    Any Suggestions?

    Also I forgot to mention that when all this was happening, I wanted to Retore my iPod but this option was also greyed out in the summary section and it wouldnt let me do it, therefore I hooked it up to my Windows XP machine and was able to restore the iPod. Now it was formatted for Windows. I hooked it up to my Mac machine and got all the same problems but it downloads everything from itunes to the iPod except purchased music.
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  • Cannot download a purchase from iTunes store

    I purchased the movie 20 feet from stardom and when I try to view it I receive this message,
    "This computer is already associated with an Aplle ID.
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    My computer has only ever had my current Apple ID associated with it, I have made many purchases movies, TV shows and music, this is the only download that I am having an issue with. My receipt came to my email address etc. I am not sure why I am receiving this message or how to gain access to this movie.

    The message is to contact iTunes Support, not to post on here, which you can do via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Help - Cannot play music purchased from iTunes store

    HI,
    Hoping someone can help me. I cannot play any music I have purchased from the iTunes store on my Macbook Pro or iMac at home however I can play the tracks on my iMac at work. This occurred after I reinstalled Leopard on my main iMac at home. Here are the steps I have taken so far to try and resolve:
    1 - Deauthorized all computers
    2 - Reauthorized all computers
    I recently copied the music library from my home iMac to the work iMac and laptop they are all the same files now, not different versions. Essentially I'm playing the same file on each machine and all machines are authorized.
    If I select a purchased song at home or on my MacBook Pro, a window opens saying I am not authorized, blah blah blah. I input my details which I know are correct. The message tells me the authorization was successful but if I click on the song, the window opens again telling me I'm not authorized - ARRRGHHH!!
    BUT the weird thing is, the files all play on my work iMac. This is the only device that hasn't changed recently - the home Mac is a new OS restore and the MacBook Pro is about 2 months old, but if I've authorized them I don't understand why they won't play.
    Trying to contact iTunes support it impossible so I thought I'd see if anyone else has suffered a similar experience?

    I have the SAME problem and it's driving me INSANE!! I contacted an iTunes person and she's trying to help me but it didn't really help much... The stupid authorization prompt won't stopp popping up and I'm about to throw my computer out the window... It will sync and everything, but before it's done it will say some of my songs weren't copied to my iPhone because I'm not authorized, even though I AM. It's highly depressing... I really want to fix this problem. I thought it was just my computer because if just recovered from a major virus that we fixed, but what you explained is Identical to my problem. If you find a solution, please tell me! Thank you very much.

  • Every Time that I try ot download my songs that I have purchased from Itunes and error message come up, "error 450." Make sure that your network connection is open and try again. What can I do to fix this problem?

    Every time that I try to download my music from I tunes an error message comes up it says, ( err = 450) Make sure that your network connetion is active and try again.  What can I do to fix this problem, I have tried everthing that I-tunes has told me but with no luck. Thanks

    Try disabling your parental controls. Does that help with the 450?
    iTunes: Using Parental Controls

  • How i can't to make any purchase from itunes store?

    When im want to make a purchase,i can't ascess to make the purchase.they give a message PLEASE CONTANC iTunes SUPPORT FOR COMPLETE THIS TRANSACTION

    What happens when you try ? If you are getting a 'contact iTunes support' message then you can contact them here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT4539 Unable to make purchases from iTunes store

    I am unable to make any purchases from iTunes store. All I get is
    I have been trying now for over a day. I have logged out from my account. Restarted iMac and done most other things I can think of.
    Any suggestions please

    I think you'll need to email the iTunes team on this one:
    http://www.apple.com/support/itunes/store/email/
    You can fill the form at the bottom of the page out

  • HT1414 ipod cannot be updated with new version with error message says ipod software could not be contacted

    Cannot transfer book purchased from itunes store to ipod
    Tried to update ipod sowtware but fails with error message cannot contect to ipod server

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

  • Keep getting error -45054 when trying to make a purchase from iTunes.

    Whenever I try to make a purchase from iTunes, I get a -45054 error.  On the Mac, this error is tied to disk access rights; my problem is not the same.  Any ideas?  Thanks

    lydia
    we need much more info
    Quoted from  Apple's "How to write a good question"
       To help other members answer your question, give as many details as you can.
    Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
    Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2".
    Describe the problem, and include any details about what seems to cause it.
    List any troubleshooting steps you've already tried, or temporary fixes you've discovered.
    ÇÇÇ

  • TS3297 I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont ne

    I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont need it and i want to report a problem for this issue and able to get update my apps

    Welcome to the Apple Community.
    Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

  • Why when I am trying to make a purchase from itunes credits do i need to re-enter my credit card info?

    why when I am trying to make a purchase from itunes credits do i need to re-enter my credit card info?

    If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I can't make a purchase from App Store. It just appears that contact your iTunes Store support to make a purchase. How can I solve this?

    I can't make a purchase from App Store. It just appears that contact your iTunes Store support to make a purchase. How can I solve this?

    Do exactly what it told you to do.
    Contact itunes support

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