HT201303 I forgot to answer the secret question what is the solution

I forgot to answer the secret question what is the solution?

Have you tried the methods described here in this link: Apple ID: All about Apple ID security questions ?
If that is impossible for some reason, you need to contact Apple and ask them to help you to reset them, see this webpage on how to contact Apple Support in your country: There are either telephone umbers given or an email form:
Apple ID: Contacting Apple for help with Apple ID account security
Explain, that you need help with an account security problem.
You can also try to email the iTunes Support using this form: https://ssl.apple.com/emea/support/itunes/contact.html
-- Léonie

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HT201303 i forgot my answers of security question what should i do ????

Hello,
i forgot my answers of security question of me, i want to reset the question or send my answers to my email. i dont know how does it happen but im so upset for that.
need ur help plz thank u
regards,
Lolo alshareef

If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

I forgot the answer for secret questions, what I can do..

Please help

Start here
http://www.apple.com/support/appleid/
Start with manage your ID and go from there. You may end up having to schedule a call so you can talk to a person.

HT201303 cant remeber my answers to security questions what do i do

i cant figure out what to do i have changed password but cant remember security answers and i have money on my account but cant buy any thing until i answe the questions

Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09/2012) - https://discussions.apple.com/message/19809294
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

HT201303 I forgot the answer ofthe secret questions on APP Store

I forgot the answer ofthe secret questions on APP Store

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

HT5787 I forgot to answer the secret question camels Store account and you follow the steps in the site account settings but I have not got any mail explains what are the steps involved

I forgot to answer the secret question camels Store account and you follow the steps in the site account settings but I have not got any mail explains what are the steps involved

Call your contry's number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.

My problem is that I forgot the answers to secret questions in my account and I have $ 25 in my account can not used

ال
My problem is that I forgot the answers to secret questions in my account. i visited appleid.capple.com to send reset security information on my Emile but I didn't receive it .
and I have $ 25 in my account can not used due to this proplem
<E-mail Edited by Host>

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

HT5312 Forgot to answer the secret question

i Forgot to answer the secret question

If you forgot the answers and can't get a reset email, click here and request assistance.
(75209)

HT1918 I forgot to answer the secret question ..

Hello
I forgot to answer the secret question ..
There in the account of $ 25,
This is the first time that I forget to answer confidential.
Please help

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

Forgot answers to secret questions

Ok so I got an iTunes card and put it on my account. It is showing up. When I go to make a purchase it says I need to answer my secret questions. I CANT get the answers right. So I clicked in the link that I forgot. Signed in there and clicked where it says password. It asks me the same two questions I STILL can't answer. There is a link if you forgot and I clicked on it. It sends the answers to my OLD email that I had two years ago when I originally signed up. So I managed my account info - it will let me see all of that. That email is not even listed anywhere in my info. My info had already been updated. HELP! Bc now I have all this money in my account and can't use it. :/

The email that shows for the reset link will be the rescue email address that you put on your account, it won't show anywhere else on your account and you won't be able to change it until you can answer your questions - if you don't have access to that email account then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

Why does My Verizon require me to answer my secret question all the time?

I rarely login to My Verizon. Let's face it, the account information for Verizon's site aren't exactly as fresh in memory as my mail account or social network authentication details.
So every few months when I do need to check on something about my account, I will go to login and I am presented with my secret question, because Verizon has never seen this computer before.
Let me tell you something about secret questions. They are the most insecure things ever. "Where is your favorite spot to vacation?" Well someone who wants in could maybe look at my social networking pictures. "What was your first pets name?" I don't think it would be very hard for someone to find that out. These are totally pointless. The only time I have ever legitimately used one (years ago when these first came out) I set a secret question that was more obscure than these examples and someone guessed it. So when asked for a secret question what do I do now? I type a random series of letters beacuse I don't want to weaken my accounts security.
So every few months when I go to login to Verizon, it thinks my computer is different and at that point decides to prompt me for this worthless "security" question that I am not stupid enough to have legitimately answered.... except now I can't login to my account, so I've got to have Verizon text my phone a code and reset my password and security question just to check some little detail of my bill.
Get rid of the stupid requirement for a security question for well ANYTHING please, but particularly for not recognizing my PC. I have NEVER seen another website require this. My bank doesn't require me to answer security questions to login. I work in IT at a bank and we don't require this to login unless other authentication methods fail.
At least Verizon's password rules aren't entirely unique. I mean, I don't use the same passwords for each account, but at the same time I don't have 72 totally unrelated passwords for my different accounts. So at least I know my password when I go to login, but it doesn't much matter when my security question now is pretty much set to an illegitimate answer that I am using a second "password".....the only site on the whole Internet I need two passwords for. Fix this garbage.

thrift Your security is important to us. We want to make sure that we take the necessary measures to prevent your my verizon account being comprimised. The secret question is used if your computer is not recognized. The next time you log in, look for the option 'remember this device/computer'. This way you will not be asked for the secret question as long as the computer is the same and password is correct. We hope ths helps.
Sheritah_vzw
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@VZWSupport

I forgot to answer the security question, please tell me what to do?

I forgot to answer the security question, please tell me what to do?

This is asked and answered countless times every day.
The forum search bar and More Like This section are on the right side of this page.

I forgot my answers of security questions and not appear the option to reset these questions! what should I do?

I forgot my answers of security questions in apple id and not appear the option to reset these questions! what should I do?

If you need your questions reset and you don't have a Rescue Email on file you can speak with an Account Security advisor over the phone to help you reset them and set up a Rescue Email. Use the resource below to find the correct number for your country.
http://support.apple.com/kb/he57
In the US it's 1-800-275-2273
Let us know!

I forgot my answers of security questions when i select (send a mail to reset my security questions) the mail wont received to my mail box?

i forgot my answers of security questions when i select (send a mail to reset my security questions) the mail wont received to my mail box?

Read this about how to change the security questions: http://support.apple.com/kb/HT5312
If you can't use these procedures because you don't have a rescue email address you will have to contact Apple. See http://support.apple.com/kb/HT5699

I forgot my answers to security questions. I could not change and I am unable to make purchases at the Apple store. What do I do?

I forgot my answers to security questions. I could not change and I am unable to make purchases at the Apple store. What do I do?

Go to http://appleid.apple.com and select "Manage your account". Log in with your Apple ID and password, then select Password and Security from the left column.
You need to know the answers to your existing questions to reset them. If you don't remember your answers, there may be a link on that page where you can have a reset email send to your Rescue email address. This will not appear if you have not provided a Rescue email address, and may not appear even if you did.
If there does not seem to be any way to reset your security questions, contact iTunes Support here: http://www.apple.com/support/itunes/contact/ They will respond within a business day. Be sure to check your spam or junk mail folders for their response.

HT201303 I forgot to answer the secret question what is the solution

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