HT201303 I have changed all of my billing info to the correct info. Why am I still getting an error message that says invalid security code?

I have changed all of my billing info to the correct info. Why am I still getting an error message that says invalid security code? I have an IPod.

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Credit card security code or postcode issues.

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I have the latest version of Firefox yet I am still getting an error message that says photoshop is no longer supported on my platfrom and thereofre it's not downloading.

I have the latest version of Firefox yet I am still getting an error message that says photoshop is no longer supported on my platfrom and thereofre it's not downloading.

Please give a bit more system details. Which OS and version are you on? Is it 32 bit or 64 bit. Try downloading the Creative Cloud App if not already installed from: https://creative.adobe.com/products/creative-cloud. You can choose to install PS from withing this app and need not rely on web page.
Regards,
Anirudh

HT1918 I am having a hard time setting up my cc info on iTunes. I keep getting a message that says my security code is invalid and it's the exact number on the back of my cc and what I use to purchase products online all of the time. What could be the pro

I am having a hard time trying to set up my cc info on iTunes. I keep getting a message that says invalid security code which is on the back of my card and the same card I use to make purchases online with all the time. What may be the problem?

iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/TS1646

I can't seem to open (view) my photos. I get an error message that says "the file couldn't be opened because you don't have permission to view it. To view or change permission, select the item in the finder and choose File. Get info."

I can't seem to open (view) my photos. I get an error message that says "the file couldn't be opened because you don't have permission to view it. To view or change permission, select the item in the finder and choose File. Get info." I have never had this happen before? Thanks!

Try the following:
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - Run Option #1, Repair Permissions.
OT

Opening iphoto I get an error message that says "you can't open your current photo library using this version of iphoto. You have made changes to your photo library using a newer version of iphoto. Please quit and use the latest version of iphoto.

Opening iphoto I get an error message that says "you can't open your current photo library using this version of iphoto. You have made changes to your photo library using a newer version of iphoto. Please quit and use the latest version of iphoto." I wouldn't have a clue as to how to change to a new version of iphoto even if I wanted to.

If you don't have a backup you can resort to give this a try:
Starting over from scratch with new library
Start over with a new library and import the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from your original library as follows:
1. Open the library package like this.
2. Launch iPhoto with the Option key held down and, when asked, select the option to create a new library.
3. Drag the subfolders of the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from the open iPhoto Library package into the open iPhoto window a few at a time.
This will create a new library with the same Events (but not necessarily the same Event names) as the original library but will not keep the metadata, albums, books slideshows and other projects.
Note: your current library will be left untouched for further attempts at a fix if so desired.
OT

I tried to play my iTunes and suddenly get an error message that says "The song (name) could not be used because the original file could not be found. Would you like to locate it now?" It happens on all my tunes and each one I select ends up with a "?"

I tried to play my iTunes and suddenly get an error message that says "The song (name) could not be used because the original file could not be found. Would you like to locate it now?" It happens on each tune I select and a "?" appears beside the song. Does this sound familiar to anyone?

I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
But before I would check the folders and see if the songs are really there
In my iTune I have this, and I believe it is the default.
Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music

Within redbox I can not click on a movie and get information about it, instead I get an error message that says that the situation may be temporary. yet i keep having the same problem. Do you have any idea how to fix the problem?

Within redbox I can not click on a movie and get information about it, instead I get an error message that says that the situation may be temporary. yet i keep having the same problem. Do you have any idea how to fix the problem?

Did you delete all receipts with iDVD in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder before installing the new copy? If not then do so and delete the new application also.
Click to view full size
Then install iPhoto from the disk it came on originally and apply all necessary updaters: Apple - Support - Downloads
OT

When I tried to download the new version of firefox I get an error message that says "you computer must be restarted to complete an earlier upgrade" when I restart it says the same thing. I cannot use firefox at all at the moment.

When I tried to download the new version of firefox I get an error message that says "your computer must be restarted to complete an earlier upgrade" when I restart it says the same thing. I cannot use firefox at all at the moment. When I try to uninstall in the control panel, the same message pops up.

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

TS1424 I purchased an album from iTunes using my computer. All of the songs from the album are on my computer and play perfectly. When I try to sync the songs to my iPhone or iPad, I get an error message that says 3 of the songs can not be downloaded to t

I purchased an album from iTunes using my desktop computer. All of the songs from the album are on my computer and play perfectly. When I try to sync the songs to my iPhone or iPad, I get an error message that says 3 of the songs can not be downloaded to these devices. Any ideas?

Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though

I get an error message that says library not loaded and the reason is image not fund. I have reloaded IDVD and also done an update but still have the same problem. Anyone have any ideas on how to fix it?

I get an error message that says "Dyld error Message: Library not loaded @rpath/ilifeslideshowcore.framework/versions/a/ilifeslideshowcore" the reason: image not found
Anyone have any idea how to fix this problem. I have reloaded the software from the original disk and have downloaded the latest update and still get the same error.

Did you delete all receipts with iDVD in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder before installing the new copy? If not then do so and delete the new application also.
Click to view full size
Then install iPhoto from the disk it came on originally and apply all necessary updaters: Apple - Support - Downloads
OT

Why do I keep getting an error message that my contacts have stopped working

Sometimes, I am getting an error message that says that my contacts have quit working. Also sometimes I can't use my phone because the same error message appears when I tap the phone icon.
Turning the phone off and on again sometimes helps, other times not.
I tried a reboot, but that did not seem to make any difference.
Help? Ideas?
Thanks!

I have a similar experience with getting the message that my contacts have stopped. Here is my experience in resolving the issue.
1. Phone: Motorola RAZR MAXX HD 24 GB of 32 GB free.
2. OS; Android 4.4.2
3. Message "Unfortunately, contacts has stopped"
4. Possible cause: Contacts stops working when either Verizon Cloud or Backup Assistant try to synchronize with their respective online storage systems. Also, neither APP managed to properly identify all my contacts. Cloud only backed up 13 of over 600 contacts. Backup Assistant Plus only backup up 360 of over 600 contacts.
5. Resolution: I disabled both APPs after clearing their respective cache and data. Then I cleared the data and cache for Contacts. Assuming your have a Gmail account for your Android device, Google will repopulate your contacts from the web based email account. So, nothing is lost and no damage is done. This was my experience.
6. Lesson learned: On my phone, and perhaps others, the Cloud and Backup Assistant are corrupted, or have bugs, and produce errors which interfere with the operation of Contacts when they try to synchronize, even imperfectly. Clearing the data from Contacts, and disabling the two Verizon APPS, resulted in restoration of the Contacts function.
7. Verizon's response: Verizon technical support pronounced itself mystified by the information presented here. So far, after two days, they have not responded with either a diagnosis or a fix.
8. My Expectations: I don't really expect Verizon to do anything at this point. I do have working contacts, and they are preserved via my Gmail account, so I have a working solution. It just doesn't involve Verizon software.

TS2776 I can't sync my iPhone movies. Have 3 movies but I get an error message that says some of the items in the iTunes library weren not copies because they could not be found. What do I do?

I can't sync my iPhone movies. I have 3 movies but now I am getting an error message that says some of the items in the iTunes library were not copied becuase they could not be found. Two of the movies are from the iTunes store and one is froma movie recently purchased.

Had the same issue, found a solution.
The iTunes Store open in my iTunes was U.S. and the apps on my iPad are from Switzerland's store. So I went to iTunes Store in iTunes, then opened the App Store tab and at the bottom right of this tab clicked the round american Flag button. Changed to Switzerland, went to Store>Authorize this computer (which it did sucessfully) and after that syncronization worked great. Hope this helps

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I am trying to export my iPhotos to an external HDD. As soon as it gets to 200 photos, I get an error message that says unable to create volumes/freecom/my pictures. Can i remove this limit or increase it? I have nearly 17,000 pictures to export.

1. What format is the external drive? It sounds like it's ina format that Macs can't write to. Is it a NAS or NTFS?
2. Easiest thing: just move your iPhoto Library to the external
Make sure the drive is formatted Mac OS Extended (Journaled)
1. Quit iPhoto
2. Copy the iPhoto Library from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching iPhoto. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
Regards
TD

I can not dowload the new updated software for my Ipod touch 4G. When i do I get an error message that says Network connection has timed out. I have done the trouble shooting steps. Downloaded the latest version of Itunes, and checked network connection

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Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.

I downloaded an album and one single song just fine and then bought a second song and I keep getting an error message that says, You don't have enough access priviledges. What can I do to download this song?

I downloaded an album and one single that I purchased just fine and then purchases another single and I keep getting an error message that says, You don't have enough access priviledges. What can I do to get this song? I am just going to have to ask for a refund and forget it?

What version of iPhoto do you have installed? Is if one of the versions shown as not compatible in this screenshot?
If it is then go to the App Store and download iPhoto 9.5. It will be free if you have an iPhoto 9 or later verson currently.
OT

HT201303 I have changed all of my billing info to the correct info. Why am I still getting an error message that says invalid security code?

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