HT201304 I am a parent who set the restrictions on my sons phone and stupidly forgot the password. It has locked me out and I still can't remember. How can I get back in without resetting his phone? He will freak if I do that!
Help!!!! Need help figuring this out
You cannot. There is no way to recover or reset the password except to restore the phone as a new device. You cannot even restore from a backup, because the backup contains the Restrictions passcode and will just bring it back. Sorry.
Similar Messages
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i have a new email so have a new apple ID now and am trying to change it in icloud. but it has locked me out and won't send my email a reset password link for some reason. even though it says its sent, it doesnt come to the email address. help!
Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
You will need to show patience with the procedure and be prepared to demonstrate without question that the account belongs to you. Don’t expect access to be restored immediately and if you aren’t the owner of the Apple ID registered to the device the account won’t be reset.
This is answer is provided from my own database of boilerplate responses and the content was last reviewed and/or tested on: 2014/12/18 -
Hi,
My iphone has locked me out and says iphone is disabled connect to itunes. but my itunes wont connect with my iphone. i've tried everything i can think of and my phone is still locked and i cant sync it with itunes. what else can i do??While connected to iTunes, try...
http://support.apple.com/kb/HT1808 -
My ex boyfriend is logged into my iTunes account and I don't want him logged into it.how do I get him logged out without having his phone?
Change your password.
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My daughter changed her password but it has locked her out. It says it is disabled and to try again later. Can her password be sent to her email address? What can we do to get into her IPOD?
http://support.apple.com/kb/HT1212
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My daughter forgot her password and now her ipod has locked her out ir says disabled connect to itunes. The computer she last synced to has crashed. How can I unlock this ipod?
The device will have to be restored but without the last computer it was synced to, that's not a possibility.
Take the iPod to an Apple store or Apple certified repair shop.
You will need a computer in order to sync, restore, and update the iPod in the future.
"If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it."
From here: iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen -
Please Help! Somehow I have managed to mess up my password and now I am locked out of my Ipod. Is there a way back in without losing all my photos?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
The internet&app store applications were removed from my iPod by restrictions. My father put this block in place and doesn't remember the passcode to reset the restrictions. How can i reset them without the passcode, or reset the passcode?
You can't. The only way to remove the Restriction password is to: a) Restore the iPod using a backup that predates the setting up of the Restrictions password; or assuming you don't have such a backup b) Restore the iPod to Factory Settings/New iPod.
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I'm having trouble getting into my ipad. There is message on the screen in a small box saying my subscription to a film has expired. When I press 'ok' in the small box nothing happens and I cannot use the ipad. I have tried turning it off and on but the same message is there and I cannot use the ipad. Any suggestions, please?
Noosie56Try this and see if it helps.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons -
help!!!!! i just uploaded 2 days ago the new 7 update to my phone , then yesterday morning , it said disabled and asked me for my pass code . I couldnt remember what it was , so after trying different ones it finally locked me out for good. how do i fix this !!!!!!?????
If your phone is disabled from entering the wrong passcode too many times you'll have to restore it to remove the passcode, as explained here: http://support.apple.com/kb/HT1212.
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I am locked out of my new ipod touch 5 how do i get back in?
Help - my daughter is locked out of her brand new ipod touch 5 she just got for x-mas. She can't remember the password she put on it. What can we do?
For teh 28th time today:
Connect the iOS device to your computer and restore via iTunes. Place the iPod in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Backing up, updating, and restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the iPod backup that iTunes makes.
You can redownload iTuns purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
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Thanks!Thanks sberman ... unfortunately that option is & has been unticked. It has happened to me two or three times but my memory ain't what it used to be so I can't recall the exact circumstances. It went away by itself this morning after an overnight shutdown so I don't think it can be a "preferences" item. Only thing I had to do this morning was to change trackpad batteries. Maybe low batt power was the cause? Interestingly before I posted the query here, I was searching all over the net for a similar problem and could not find even one related post or comment anywhere. And this post has 53 views with only your reply so maybe it is a spurious / unique problem? I'll leave the post for now as the problem seemed to have fixed itself and if it happens again, I will re-try everything first, including checking batteries. Somehow I thought mnaybe I had hit a keyboard shortcut in error but I can't find any reference at all to this kind of behaviour. Wierd!! But thanks very much for your reply!!
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I had to change the password on my 1st Generation ipod because my freinds knew the password when i changed it i set it to 0000 and when i locked it it would not accept my 0000 password. Is there anyway to unlock my ipod ir change the password or even get the currnt password I have to unlock it without erase all og my apps and restoring it to the factory settings.
No. You will have to Place the iPod in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribbling -
just found my phone after it being lost for a month and dont remember the passcode what do i do
Maybe call Apple Corp/Security..................
Presumably you can prove you are the Owner... -
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Firefox doesn't do email, it's a web browser.
If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.
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