HT201318 How can I get a refund on iCloud storage purchase please

How can I get a refund on iCloud storage purchase please

In the UK click on this link:
HT4874 iCloud Storage Upgrade refund
You only have 15 days from purchasing ICloud storage upgrade to cancel
and get a refund. Trying to find out how, could take you longer than 15 days.

Similar Messages

  • HT201318 How do I get a refund for iCloud storage upgrade

    How do I get a refund for iCloud storage upgrade? I just purchased the icloud storage today but do not need it. It says you can get a refund within 15 days but I can't seem to find a number to get refund.

    See Roger Wilmut1's post here: https://discussions.apple.com/thread/4491639?tstart=0.

  • HT201318 How do I get a refund for ICloud storage I purchased?

    I purchased additional iCloud storage a couple of days ago by mistake. How do I get a refund?

    Refund:
    If in the US, follow the link below (you must request a refund within 15 days) -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    Keeping current plan, but downgrading when it ends:
    Settings>icloud>Storage & Backup>Change Storage Plan.  Look at downgrade options.  There you can choose the plan you want when the current one ends.

  • HT201318 How do I get a refund for iCloud storage (downgrading) ?

    Hi there, saw my annual iCloud storage billed yesterday and went to downgrade and get a refund. Couldn't find any links(s) that spoke clearly and concisely on how to get a refund. My iPhone says to contact support for a full refund within 45 days. Used iTunes and "reported a problem" with the storage purchase but was routed to the wrong customer support team who then suggested I seek support through iCloud. Well there's lots of topics and associated links - none for a simple refund. Any help (preferably a working link that takes me right to the correct form screen to submit my iCloud storage refund request) is greatly appreciated.
    Cheers!
    A_SilverDiva

    Contact AppleCare support at 800-694-7466, and tell them you want to get your icloud storage fee refunded.  The Advisors should be able to help with that.

  • HT201318 How can I get a refund for my iCloud storage

    How can I get a refund on my iCloud storage backup

    If in the US, follow the link below -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • HT201318 how can i get a refund for my icloud upgrade? i am within the 15 days

    how can i get a refund for my icloud upgrade? i am within the 15 days

    If in the US, follow the link below -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • HT201318 How can i get a refund from storage i purchased?

    Last week, I was unable to upgrade to IOS 6 on my iPhone. I purchased more storage ($40/25GB) via iCloud storage plan. However, storage doesn't seem to be the problem. I no longer feel that I need extra storage. Please tell me how I can get a refund for the $40 of storage I purchased.

    In the UK click on this link:
    HT4874 iCloud Storage Upgrade refund
    You only have 15 days from purchasing ICloud storage upgrade to cancel
    and get a refund. Trying to find out how, could take you longer than 15 days.

  • How can I get a refund for an application purchased at the App Store?

    I purchased an application (Quicken 2015) at the App Store, but it doesn't do what I need.  The vendor (Intuit) says it has a 60 day guarantee, but I need to go back to the vendor (the App Store in this case) to get a refund.  But I can't find any way to do that.

    Go to the Mac App Store main page, choose Support under Quick Links, and contact Apple.
    (115321)

  • HT4847 How to get a refund on icloud storage purchase?

    Hi there - last night I purchased an upgrade on my icloud storage. I have since decided I don't this and would like to cancel. I believe I have 15 days to do this but don't know how. Does anyone know? thanks : )

    You can cancel an iCloud storage upgrade but only within 15 days of buying:
    Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
    In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
    Just for information, if it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
    http://help.apple.com/icloud/#mmd602084a
    and expand 'Downgrade your storage for the next plan year'.

  • TS4009 Can I get a refund on icloud storage fees?

    I recently upgraded my storage on iCloud, only to find that I really didn't need that much storage.  Now I have downgraded, but I don't want to wait until next year to downgrade, I would like to do so NOW and get a refund (even if it is prorated).  How do I do that?

    If in the US, follow the link below (you must request a refund within 15 days) -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • HT201318 How do I het a Refund of iCloud upgrade purchase if I purchased it yesterday?

    I purchased an iCloud upgrade for 10GB of storage yesterday but do not need it after I deleted my old iPhone 4 backup since I upgraded to an iPhone 5 and was able to restore my iCloud data. It says at the patent window that I need to contact Apple within 15 days to refund if I want to cancel but when I call them they tell me to use express lane for iTunes who then emails me back saying this is not dealt with in their department. HELP! I'm getting the run around. The statement to contact apple for refund made this seem so easy and commonplace. Why won't anyone help?!

    The only way to get a refund would be to contact apple directly: http://www.apple.com/contact/

  • How can I get a refund for a storage upgrade? I've purchased the storage upgrade earlier today but realized it doesn't add icloud storage space.  I want to know how to get a refund without calling apple because my iPhone has water damage.

    Because of the water damage, my iPhone doesn't work.

    You can try this - don't know if it will work, but it's worth a shot:
    iTunes Support by eMail ww
    Cheers,
    GB

  • I bought the wrong book in ibooks. How can i get  a refund?

    I bought the wrong book in ibooks. How can i get  a refund?

    A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    It's possible they'll make an exception for you.
    Good luck.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • TS1702 I purchased black op zombies from the app store and it will not load for me to play the game.  How can I get a refund or get the game to load and work?

    I purchased black ops zombies and I can not get it to load to play it. How can I get a refund or get to run so that I can play it?

    The terms of sale state that: "All Sales are Final. There are no refunds."
    However, I've always found iTunes support to be helpful. So, go here, plead your case & hope for the best:
    http://www.apple.com/support/itunes/

  • HT204266 Hi... I bought an app from app store... It turned around to be a false app and not as per the description. App dev page is a fraud. How can I get a refund?

    Hi... I bought an app from app store... It turned around to be a false app and not as per the description. App dev page is a fraud. How can I get a refund?

    Welcome to the Apple community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

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