HT201318 On 12/19/2014 I added 20 MG of ICloud storage using my credit card. The charge is still pending and my storage has not increased. I am planning on upgrading my phone and I need to update ICloud on my phone. Thank you
On 12/19/2014 I added 20 MG of ICloud storage using my credit card. The charge is still pending and my storage has not increased. I am planning on upgrading my phone and I need to update ICloud on my phone. Thank you
This is a user-to-user support forum. You may want to report the problem using the following link: https://www.apple.com/emea/support/itunes/contact.html
Similar Messages
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the money in the credit card i was using to pay for apps got exhausted and i bought some apps on credit without knowing ... ive tried to use another credit card to pay, but still won't accept, nor allow me make maximum use of my apple id .... pls help.
Detail "won't accept".
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Having had recently a problem with my credit card with itunes (the only place I ever used that particular card), and several fraudulent charges, I no longer wish to give my credit card information to itunes or any other apple outfit. Can we pay for icloud by cheque, or money order, or some other way, perhaps a bank account where I would leave just enough money to cover the payment. This would be the only I would pay for icloud. Please let me know. thanks.
See here:
http://support.apple.com/kb/HT4874
iTunes Store credit or gift cards cannot be used as a form of payment to upgrade your iCloud storage (payment methods accepted include credit and debit cards). -
Because it says there are no new updates available, i cannot update my mac to newer software - as such, i then cannot update my itunes, and now cannot sink my iphone 5 to my computer
when i download sofware updates (like mountain lion, and itunes 10.7) direct to my computer, it says - cannot install as this update requires software 10.6.8.. but i cannot update to that software!
Any help would be great..
thanks!Phone the online Apple Store and order a Mac OS X 10.6 DVD.
(70301) -
i still have 5 Gb icloud storage but 2.1 gb on iphone I want to upgrade to 6.0 but need 2.6 gb on my phone can i use icloud to free up some space and still access the apps that I store there on my iphone.
No.
You need to delete content from your iphone. -
I pad is locked and says needs to update icloud
My I pad has locked up and says it needs to update icloud but when i hit OK it does nothing, any help?
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
my phone said I needed to update my settings. when I did, it wiped out all my contacts and photos. HELP!
restore from backup http://support.apple.com/kb/HT1766
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I keep getting a message on my phone that i need to update my email password. I can not figure out how to do this.
Hi there!
Not knowing anything more than what you've posted (e.g., email provider, text of the request, etc.), we can only surmise that this must be the password revalidation that HotMail and other providers send out on a periodic basis. Here is the KB that discusses what to do:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB13137
Hopefully that will help you.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
I can not install itunes on my computer. It tells me I need to update safari, and I have already done that. Please help.
It tells me I need to update safari, and I have already done that.
That's an unusual message to be getting on a Windows system. (Typically it's a Mac itunes installation message.)
I'd like to have a closer look at that error message please, tamara.
Try another iTunes install. While the error message box is open, hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply. -
i lost my iPhone recently and how can i retrieve it using my Apple ID? also, how to turn icloud on using Itunes even if the phone's lost?
Unless you had enabled Find My iPhone on it before it was lost then there isn't any way to locate it (it can only be turned on directly on the phone, it can't be done remotely). If you did enable it then you could try locating it either via http://icloud.com on a computer or Find My iPhone on another device - but that will only work if it's connected to a network and the device hasn't already been wiped and/or Find My iPhone disabled on it.
If you think that it was stolen then you should report it to the police. You should also change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc. -
I upgraded my Icloud storage capacity to a higher tier and my Iphone does not reflect the change although my credit card was charged and the device is nor properly backup. How can this be resolved?
It seems to take up to a couple of days for the upgrade to take hold, at least that's the experience of some users. Give it 24 hours before contacting apple.
For customer service issues, go here...
https://expresslane.apple.com/Issues.action -
i have iphone 4 and it connect to some wireless networks and some others are not visible while other lphones can find these networks and i tried to restart the phone many times and there is no result, kindly advice
Some updates and clarifications:
1. I already have my 2.4 channel fixed.
2. Wireless network name is 8 alphanumeric characters; no spaces
3. Already using WPA2 security with a 10 alphanumeric key (again, no spaces)
4. I am running Airport Utility 6.0, Mac OS version 10.7.4
I should also say that these problems started happening less than a month ago...prior to that all devices where working normally.
An added update: My two e-readers (nook ST and Kindle 3) are also refusing to connect...perhaps confirming that I have 2.4 GHz issues? -
After the IOS7 update, i can no longer use my imessage and facetime. It says "waiting for activation" and tried to log in on my apple id but it turned out to connection error. Please help me guys! Thank you.
Have you tried to reboot your phone(hold home and lock button simutainiously)?
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Wanted to include my sister and parents in the Family Sharing group under the iCloud app, but I don't want them using my credit card for their purchases. We just wanted to be able to share pictures and/or videos and find each other, if necessary. Is there a way around my card being the default for them when they go to purchase something?
If you don't want your sister to make purchases on your credit card, then Family Sharing is not an appropriate way to do what you want. You can use Find my Friends to locate each other and you can use Shared Photo Streams to share photos.
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I often travel abroad and my host has changed Internet provider. Then my service was interrupted and I can't update iTunes. Any tips to stop the error messages?
Wow! At least on Apple TV, problem solved. Apple: what's not to love? Please give me credit if you use it in marketing campaigns... ;-)
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