HT201320 I am getting a "cannot get mail" "the connection to the server failed" message, how can I get my emails again?

I am getting a "cannot get mail" "the connection to the server failed" message, how can I get my emails again?

Hi DVfromca,
If you are having issues receiving email on your iPhone, you may find the following article helpful:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
- Brenden

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I have two excel files I cannot open or delete from my desktop. One is titled 6ACAD200 and the other file is titled 8D73A700. How can I get these off of my computer?

I have two excel files I cannot open or delete from my desktop. One is titled 6ACAD200 and the other file is titled 8D73A700. How can I get these off of my computer?

From the names I'd guess they are temporary files. If excel is running, quit and try again. If they still won't move or delete reboot. If they still won't move or delete...kill a chicken at midnight under an oak tree?

I am using Numbers on my iPhone5 and cannot get the app to do a simple (SUM) calculation. It shows the formula correctly in the cell, but all I get for my long list of numbers to add is 0. How can I get this to work?

I am using Numbers on my iPhone5 and cannot get the app to do a simple (SUM) calculation. It shows the formula correctly in the cell, but all I get for my long list of numbers to add is 0. How can I get this to work?

Oaky, at least we got that far. Next step is to determine if all those "numbers" are really numbers. Changing the format to "number" doesn't necessarily change the string to a number. The string has to be in the form of a number. Some may appear to you and me as numbers but will not turn into "numbers" when you change the formatting from Text to Number. Unless you've manually formatted the cells to be right justified, one way to tell if it is text or a number is the justification. Text will be justified to the left, numbers will be justified to the right.
Here are some that will remain as strings:
+123
123 with a space after it.
.123

Upgraded to 10.6.1.7 as prompted and now cannot see any music purchased since March 23, 2012. How can I get these back?

Upgraded to 10.6.1.7 as prompted and now cannot see any music purchased since March 23, 2012. How can I get these back?
The error message says it cannot find the file but it exists as it was transferred to my ipod.
Thanks.

Ack! We don't need that much.
What you posted looks like the iTunes Library.xml file I will let you read about how iTunes works but not only is the .xml not your main library it is just the listing of tracks in your library and where the music files should be located. Your music is actually in media files (by the way, it is pointless to zip those as they are already compressed). Anyway, read these and you will see that your true library file (iTunes Library.itl) is only a small, but still important, part of a complete library.
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
Where are my iTunes files located? - http://support.apple.com/kb/ht1391
As you can see, a library has several components, so "getting it back" depends upon what is missing, what it was you actually backed up in the end, if any of this music was purchased from the iTunes Store, etc.

I upgraded my Yahoo IM and after it uploaded, my homepage went from Firefox to the Yahoo homepage and I cannot get the firefox homepage to come up. How can I get the Yahoo homepage off and get the firefox homepage on?

I upgraded my Yahoo IM and after it uploaded, my homepage went from Firefox to the Yahoo homepage and I cannot get the Firefox homepage to come up. I have tried to reinstall Firefox, but the Yahoo homepage still comes up. How can I get the yahoo page off and get the Firefox page back on?

Here are instructions to [[How to set the home page#w_restore-the-default-home-page|restore the default home page]].

Mail icon to on iPad desktop disappeared. How can I get it back?

Mail icon to on iPad desktop disappeared. How can I get it back?

Swipe from screen to screen and look for it in folders or on other screens or go to Settings>General>Reset>Reset Home Screen Layout.

I have paid for ipages 09 on 15/05 but never succed to enter the serial code. After 45 days, altough I was charged by 20 chf, I cannot completely use all ipages tools(impossible to save ). How can I get again the serial code I paid for?

i have paid for ipages 09 on 15/05 but never succed to enter the serial code. After 45 days, altough I was charged by 20 chf, I cannot completely use all ipages tools(impossible to save ). How can I get again the serial code I paid for?

Getting the request for a serial number means that at some time you had the iWork ’09 trial installed. You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user. The easiest way to fix the problem is to use Yvan Koenig's AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip. Download uninstall iWork '09.zip, decompress it, open it in AppleScript Editor and click the Run button.
Apple's support article on the subject says it's due to having a copy of the trial that is a higher version that the one you've purchased, but I'm not sure that is very common. This problem started with Snow Leopard & it seems to be some code in the iWork installers that doesn't do what it should.

I changed the password to one of my gmail accounts. My MacBook Air accepts the new password and shows me email, my iPhone 5s tells me it's not a valid password. In settings, I change the password and pw is accepted. How can I get 5s to accept new pw?

I changed the password to one of my gmail accounts. My MacBook Air accepts the new password and shows me email, my iPhone 5s tells me it's not a valid password and does not show me email. In settings, I change the password and pw is accepted. How can I get 5s to accept new pw?

CORRECTION! GMAIL accepts new pw and shows me email. Mail on MacBook Air and iPhone 5s do not accept new gmail pw. What can I do to get my apple products to accept my new gmail pw?

I just upgrade the OS X from 10.9.1 to 10.9.2. After upgrade, the help file is not available. How can I get it back?

I just upgrade the OS X from 10.9.1 to 10.9.2. After upgrade, the help file is not available. How can I get it back?

Look above at my original post:
Downgrade Mavericks to Snow Leopard
1. Boot from your Snow Leopard Installer Disc. After the installer
      loads select your language and click on the Continue
      button. When the menu bar appears select Disk Utility from the
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2. After DU loads select your hard drive (this is the entry with the
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      of the drive in DU's status area. If it does not say "Verified" then
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      the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions
      from the drop down menu to one. Set the format type to Mac OS
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      partition scheme to GUID then click on the OK button. Click on
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4. Quit DU and return to the installer. Install Snow Leopard.
This will erase the whole drive so be sure to backup your files if you don't have a backup already. If you have performed a TM backup using Lion be aware that you cannot restore from that backup in Snow Leopard (see below.) I suggest you make a separate backup using Carbon Copy Cloner.
If you have Snow Leopard Time Machine backups made while on Snow Leopard, then you may do a full system restore per #14 in Time Machine - Frequently Asked Questions. If you have subsequent backups from Lion, you can restore newer items selectively, via the "Star Wars" display, per #15 there, but be careful; some Snow Leopard apps may not work with the Lion/Mountain Lion files.

I had to use the start up disk on my 2008 laptop and the Iphotos software is no longer. How can i get it back

I had to use the start up disk on my 2008 laptop and the Iphotos software is no longer. How can i get it back

Hello Mac4541,
It sounds like you may have reinstalled OS X on your 2008 MacBook and iPhoto didn't get installed.
Given the specifications of your unit, iPhoto may be on a separate install DVD.
MacBook (13-inch, Aluminum, Late 2008) - Technical Specifications
(as an example, not quite sure of your model)
What’s in the box
MacBook
Display cleaning cloth
60W MagSafe Power Adapter, AC wall plug, and power cord
Lithium-polymer battery
Install/restore DVDs
Printed and electronic documentation
Installed software
Mac OS X v10.5 Leopard (includes Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools)
iLife ’08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, GarageBand)
See also:
Mac OS X 10.5.5 and later: Installing optional and bundled software - Apple Support
Disc 2 - "Applications Install DVD": Bootable disc that includes Apple Hardware Test, and lets you install other bundled software such as iLife
Hope that's it.
Nubz

I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?

Can someone please help me get my iPhone to sync to your computer?
I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?

Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H.

HT2905 I have multiple album titles of the same name with different artists. How can I get them to go under one album title again?

I have multiple album titles of the same name with different artists. How can I get them to go under one album title again?

In iTunes(on a Mac or PC) just tap on 'Albums' rather than 'Artists' and you'll see them all together.
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Then resync with your iPhone and all will be well.

Hi! I sold my Iphone on ebay. The seller wants to connect the Iphone with his Apple ID, but it did not work because it says that the Iphone is already connected with another Apple ID. How can I get rid of this old connection? What do I have to do?

Hi! I sold my Iphone on ebay. The seller wants to connect the Iphone with his Apple ID, but it did not work because it says that the Iphone is already connected with another Apple ID. How can I get rid of this old connection? What do I have to do?

What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
MaggySimpson wrote:
Hi! I sold my Iphone on ebay.
Follow the instructions to remove a device you no longer have.
From here > http://support.apple.com/kb/PH13695?viewlocale=en_US

My iPod Classic is not detected by my Windows 8 computer when I connect it via USB port. How can I get windows to detect this device?

My iPod Classic is not detected by my Windows 8 computer when I connect it via USB port. How can I get windows to detect this device? A message from windows says: the device has malfunctioned.

Try TS1363: iPod: Appears in Windows but not in iTunes.
See also Corrupt iPod classic.
tt2

When I synced my phone with my mac, the music that I had in my phone got transferred to my mac. 140 songs to be exact, however I can no longer see the songs on my phone, only the purchased album I have appears. How can I get the songs I had back?

When I synced my phone with my mac, the music that I had in my phone got transferred to my mac. 140 songs to be exact, however I can no longer see the songs on my phone, only the purchased album I have appears. How can I get the songs I had back?

Connect your phone to computer, and sync like this. Check the boxes for the playlists, artists, albums you want to sync. Then click Apply. If you have enough space on your phone, you can choose Entire music library.

HT201320 I am getting a "cannot get mail" "the connection to the server failed" message, how can I get my emails again?

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