HT201320 I have a new work email that works fine on my iPhone 5. However the tone and vibration do not work on my phone or iPad for this particular account? It is like it is on silent!! All the features are on for tone / vibration and nothing happens!!!

I have a web based new work email account from my Company that is working fairly well on my iPhone 5 and my iPad 4. However no matter what I do in the settings every email that comes in to both device comes in silent with no tone or vibration. Both devices are working fine and my other personal accounts are also working fine with Tones and Vibrations. I do not understand what is going on. I am on a loud Construction site all day and I need to have that working well. Can you help me out?

ps when syncing it jumps through steps 1 - 4 real fast, i seem to remeber iphone showing the number of tracks transferring and names, but i see nothing? then it sits on 5 saying "waiting for changes to be applied"

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Abdussalam.A,
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Hello sstefanik
Check out the articles below to troubleshoot your issues with getting a proper connection with Wi-FI. Try creating a new Network Location and join your network to see if you can get on that way.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Using network locations (Mac OS X v10.6 and later)
http://support.apple.com/kb/ht5289
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Thanks!

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(100546)

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