HT201320 when trying to set up my email account, i enter add account tap in my details for my virgin media email account, after going through the veryfying, it comes back with cannot connect using ssl.

when trying to set up my personal email account, following the on screen instructions, it comes back with CANNOT CONNECT USING SSL, do you want to try setting up the account without ssl? Yes or No

Since Thunderbird does not run on iPads, what does this have to do with Thunderbird?

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HT201320 having problems setting up email for a tiscali email address - after trying to verify ipda comes up saying cannot connect using SSL

trying to set up my tiscali email address on an ipad mini, after trying to verify, message comes up stating "cannot connect using SSL"

Not sure what the shortcut is. I'm just going, Settings > Mail > Add Account > Gmail
That is the GMail shortcut. That should work. Just for testing, use the "Other" shortcut.
Settings / Mail / Add Account / Other
Name: <put your name>
Email [email protected]
Incoming server: pop.gmail.com
Login: [email protected]
Password: yourpassword
Outgoing server: smtp.gmail.com
Login: [email protected]
Password: yourpassword
Hit SAVE.
It should set itself up correctly without you having to specify anything else. Try that.

HT1267 While upgrading my iPhone 3 to 4.2 something went wrong and would not start at all. When tried to restore after going through th process it comes up with the message "The iPhone could not be restored. An unknown error occurred [1015]." What can I d

While upgrading my iPhone 3GS to iOS 4.2 something went wrong and came up with the message "The iPhone could not be restored. An unknown error occurred [1015]." Now it will not start at all. It just stays on screen with USB and the iTune picture. What can I do to get it going again. I only tried to upgrade because I was prompted to up-grade and now I am helpless. I did a backup before starting the upgrade. The error message did not tell what to do next. Any help is very much appreciated.

Usually that means the iPhone was hacked to unlock it from the original
carrier .
Updating the operating system locks it back to that original carrier
You could try this
http://support.apple.com/kb/TS3281
However if the iPhone was hacked it is probably a paper weight now
and as this is an Apple hosted forum you can get no further help here

New gmail account on iPhone cannot connect using SSL

Hi,
I was having problems accessing the gmail server on my iphone so i deleted the account settings on the iphone and am creating a new one. However, the iphone tells me that it cannot connect using SSL. Has anyone had a similar problem? I don't want to setup the account without this basic security.

Hey milos321,
I'm not sure what caused the issue. I believe account may have been automatically locked because abnormal activity.
You can find more detailed information here:
http://mail.google.com/support/bin/answer.py?answer=61805
http://mail.google.com/support/
Jason

When I try to set up my Optimum account email I get a message saying Cannot Connect Using SSL.

When I try to set up my Optimum email account I get an error message saying Cannot Connect Using SSL.

What mail provider is it?
Have you Googled for: setup XXX email on iPhone
where xxx is the provider
You can try going to Mail>the accounts>Advanced and turn Use SSL on or off, the opposite of what it is now.

Im trying to set up email on my iphone4 and it is saying "cannot connect using SSL" what does this mean?? what am i doing wrong because i cannot set up email??

how do i set up email on my iphone??? it says "cannot connect using ssl" whats this mean, i cant recieve or send emails coz of this

Try just choosing yes when it says that. And yes if you get it a second time. Lots of mail providers don't use SSL.

HT201320 I m trying to add my gmail acoount to mail app but when i click on next button it is showing following message, cannot connect using ssl, what to do???

I m trying to add my gmail acoount to mail app but when i click on next button it is showing following message, cannot connect using ssl, what to do???

Some of the following may help:
How to enable imap: https://support.google.com/mail/troubleshooter/1668960?rd=1
For your username, did you enter the full name including "@gmail.com"
Do you have gMail 2-step verification turned on? If so, you need to use an application-specifc password instead of your normal password if using a mail app: https://support.google.com/mail/answer/1173270?hl=en

Using Adobe Photoshop CS2 version 9 and have updated it, but when stacking photos, it comes up with PSD, whereas I want Jpeg, and I change the format to Jpeg and the box then comes up with cannot save as there is a program error. Be very grateful for help

Using Adobe Photoshop CS2 version 9 and have updated it, but when stacking photos, it comes up with PSD, whereas I want Jpeg, and I change the format to Jpeg and the box then comes up with cannot save as there is a program error. Be very grateful for help with this, please.

jpg does not support Layers.
Just to make sure, what exactly do you mean by "stacking photos" and what do you want to achieve thereby?

I am having problems transefering contacts to my I pod when syncing the message comes back with contact in use by I pod please close and try again, please could you let me know how to close contacts on the pod or is there a setting that is wrong etc,

I am having problems transfering contacts to my I pod when syncing the message comes back with contacts in use by I pod please close and try again, please could you let me know how to close contacts on the pod or is there a setting that is wrong etc, i have restored the device. if i go to contact via settings the screen comes on for about 2 seconds and then goes off - Help

Single click on the Home button. Then double click on the Home button. In the recently used row, touch and hold the Contact app till they start to wiggle and then tap the minus sing by the contacts app.
Also make sure the Contact program on your computer is closed.

I have an IPod Touch that is disabled. I can't connect it to ITunes becaus e the computer I synced it with cannot be used. How do I sync it to the computer I have right now?

I have an IPod Touch that is disabled. I can't connect it to ITunes because the computer I synced it with cannot be used. How do I sync it to the computer I have right now without using the old one?

polaricee1319 wrote:
I have an IPod Touch that is disabled. ...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have it resolved... have a look at this link...
http://support.apple.com/kb/ht1766

Trying to update iphone to 5.0 and after going through the entire download, I get the message that "the Network Connection timed out". Check my network settings. Help!

Trying to update iphone to 5.0 and after going through the entire download, I get the message that "the Network Connection timed out". Check my network settings. Help!

I have been having this problem for many many months. I switched off my firewall and windows firewall and i am still having the same problems.
Apple store were not helpful in anyway and im at my wits end :-(
Any help welcome

HT1925 I am trying to update Itunes in Windows XP but after going through the installation process I am getting a message saying "The Older Version Update cannot be removed. Contact your technical support". What do I do???

I am trying to update Itunes in Windows XP but after going through the the installation process I am getting a message saying "The Older Version Update cannot be removed. Contact your technical support". What do I do???

"The Older Version Update cannot be removed. Contact your technical support".
Doublechecking before proceeding. Is it saying the older version of Apple Software Update cannot be removed, or some other program? (Several different program names can be mentioned in this context.)

My ipad is flat and when I plug it in to charge it just repeatedly turns on and then turns off but isn't charging. I tried to plug into itunes but it just goes through the same ritual and can't maintain connection to itunes. What should I do ?

My ipad is flat and when I plug it in to charge it just repeatedly turns on and then turns off but isn't charging. I tried to plug into itunes but it just goes through the same ritual and can't maintain connection to itunes. What should I do ?

1. Reset iPad
2. Try another wall socket
3. Try another cable (make sure it's an original Apple cable)
4. Try another charger (make sure it's an original Apple charger)
5. Clean Lightning port with compress air or new paint brush

When updating my apps on the iphone through the App Store I keep getting "Cannot connect to iTunes store". Any suggestions?

When updating my apps on the iphone through the App Store I keep getting "Cannot connect to iTunes store". Any suggestions?

100% solved the problem; thanks for the help friendo!

So, about a week ago my macbook pro started having lots of issues: wifi connectivity, slow performance, sound issues, spotlight wasn't working. After going through the issues with apple support, they decided the best course of action was to erase it...

So, about a week ago my macbook pro started having lots of issues: wifi connectivity, slow performance, sound issues, spotlight wasn't working. After going through the issues with apple support, they decided the best course of action was to erase the hard drive and do a reinstall. Since I have a recent backup this seemed like a good enough option. They were kind enough to send me a copy of the snow leopard disk to do the install since we couldn't get it to complete through the disk utility. Not sure why, since it says we are fully connected, it just never completed.
Anyway, so now that you have the background here is the new issue. The macbook pro keeps spitting out the disk I'm trying to install from. Disk utility and using the 'Startup Disk' function from the apple menu doesn't read the disk.
Can anyone suggest a solution to this vexing problem?
Thanks in advance.

Jeremy.Laurin,
have you tried agb76’s approach here?

HT201320 when trying to set up my email account, i enter add account tap in my details for my virgin media email account, after going through the veryfying, it comes back with cannot connect using ssl.

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