HT201328 Bell unlocked my phone for me. their next step was for me to connect my iPhone to itunes. I downloaded iTunes and am now stuck about how to proceed. HELP!

Bell's next step was for me to connect to iTunes. I downloaded iTunes and can't figure out how to proceed from there. The basic info in the Apple site for "unlocking" only addresses a SIM card that doesn't work. My SIM card is correct. How do I go on from here? Thanks,

Bell should have given you instructions, but in case they did not here is what you do:
Put a Bell SIM in the phone. It does not have to be a currently active SIM, but it must have worked on Bell at some time in the past.
Connect the phone to your computer with the USB cable.
It should appear in iTunes. Click on its name.
Click the Backup button.
Click the Restore iPhone button. When prompted to restore the backup choose that option.
The phone will reload iOS. If your current iOS version is not 7.0.4 it will update to this first. If that happens when the update finishes click Restore iPhone again.
If the process succeeds you should see the message: "Congratulations. Your iPhone is unlocked". If you don't get this message wait a couple of days and repeat the whole process again.
Note: to unlock the phone you do not have to Restore as New. Restoring and reloading the backup will work also.

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6) went back to iTunes to copy over music files again and nothing would transfer. The iPhone listing on the right would pull out when I'd drag the music file over. A + sign would show on the song title and I would drop it in. I check my iPhone music and nothing is there.
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HELP!

From the box the iphone came in:
Mac system requirements
Mac computer with USB 2.0 port
Mac OS X v10.5.8 or later
iTunes 10.1 or later (free download fromwww.itunes.com/download)
iTunes Store account
Internet access"

IPAD 2 freezes on Shutdown and is now stuck, how do I unlock it?

Hi Folks,
My shiny new engraved iPad2 freezes during shutdown and it now stuck with spinning shutdown icon :-( I left it over night and it's still spinning 8 hours later. There's no way to force power it down and unlock it. When I connect it to itunes I get a dialog that states "unknown error occurred (0xE8000065)".
Thanks,
Tom.

Ok, I called the tech support. The solution to unfreeze the iPAD 2, is to hold down the HOME and the POWER buttons simultaneously for over 16 seconds. This will reset the iPAD and you should see the metallic Apple Logo as the iPAD basically reboots itself.
Why the iPAD got frozen in the first place is still a mystery :-( But anyhow, it's all working just fine now :-)
Thanks,
Tom.

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If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
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for about $20, and install it. Then update that to 10.6.8 by using
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system's Software Update again, to see what else is available to
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Later systems can then be looked into at Mac App Store, once
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And if your computer is a Power PC (G4/G5, etc) and has no
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Contact tella to see if they offer unlocking and if you qualify.
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Erase the internal drive and install a fresh OS.
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Works well...
Sly

HT201328 Bell unlocked my phone for me. their next step was for me to connect my iPhone to itunes. I downloaded iTunes and am now stuck about how to proceed. HELP!

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