HT201328 Does your iphone need to be updated to the newest OS to unlock it?

I haven't updated my phone in about a year it seems because I didn't want the new changes.  So I think my OS is 5.1.1.  Anyways I got a code from ATT for an unlock which is useless since it sounds like I don't even need a code, however my phone won't unlock.  I have tried a few times to erase and restore my phone and nothing indicates an unlock.  So, could it be the OS? Or is there some other step I am missing?  thanks. 

nikkap wrote:
I haven't updated to the latest software because I didn't want my google maps to change to the new version they made with poorer directions.
To each their own, but you can always install the Google Maps app.
nikkap wrote:
I also didn't want to lose battery charge quicker and didn't want certain functions to cease working like wifi which I've heard has been a problem.  It just seems that since my phone is so 'old' that updating it could cause more harm than good. 
Nothing is further from the truth.  Installing updates does not cause hardware issues or hardware to stop working.  Anyone that tells you otherwise is completely ignorant.
I (and millions of others) have installed iOS updates with little or no adverse affects.  The vast majority of issues that arise during an iOS update can be rectified with basic troubleshooting from the User's Guide.
There is no legitimate reason to not update the iOS which adds new features and fixes security issues in iOS.
nikkap wrote:
My other problem is that someone proxied the call to ATT to obtain the unlock so I don't know exactly what happened and if in fact they did agree to unlock or perhaps lied instead or did something else.  But I don't have the account information for ATT since it's a group account so i'm SOL. 
Well, there you go.  You need to contact AT&T or get the correct information and go to AT&T's website and request the unlock.
There are no codes, as you've already found out.
Once the unlock has been approved, AT&T will email you to let you know it has been processed and that the next step is to restore the device.

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