HT201328 Why do Orange and EE blame Apple for the delays in unlocking my iPhone. 10 months now. What is the exact process that these companies have to go through to unlock an iPhone and is Apple in any way to blame for the delays. Indeed how long does Ap
Why do Orange and EE blame Apple for the delays in unlocking my iPhone. 10 months now. What is the exact process that these companies have to go through to unlock an iPhone and is Apple in any way to blame for the delays.
Indeed how long does Apple take to carry out its part of the process.
It seems to me that Orange are just trying to stall me despite the fact that I am out of contract with them now. I originally paid to have the phone unlocked back last November. This was never done.
I have phoned them numerous times over the last two months but still they haven't done it. Can anyone advise me and has anyone had similar problems with them.
Thanks
I certainly understand that only Orange can unlock my phone. My annoyance is that they blame Apple so I am keen to know what exactly is Apple's involvement.
I presume that Orange have to tell Apple that the phone has been authorised for unlocking by Orange and that Apple then notes that in some way on iTunes so that the user can then complete the process on iTunes.
What I would like to know is how much time Apples part in this process takes.
I would also like to make contact with others who have had similar problems.
Many thanks
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