HT201359 Do purchases show in my purchase history if there was a store credit balance from a gift card?
My daughter redeemed a gift card to my account but I'm wondering where I can see that credit to my account and any purchases covered by it. I see charges in my payment history, so I assume those are items not covered by the gift card redeemed. Is that correct?
All items that are bought on your account should show on your purchase history, whether they were bought via a credit card, your account's balance, both (e.g. if a balance doesn't cover the item's price) or if they were free. You can't see a list of when gift cards were redeemed, nor how purchases were paid for, you can only see the purchase history.
Purchase history : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases
My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to)
Similar Messages
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Money from iTunes account gone. I havent bought anything and I have had that money sitting in my account since christmas. Now when I got on iTunes to buy an album I have no balance showing anywhere. Does anyone have any clue as to what happened? I got the money from a gift card never used it, no one hacked me because nothing was purchased. Anyone have any clue? Is there some hidden thing to where I cant see my money now because of the updates?
You can check your account balance by opening iTunes, and doing Store > View Account from iTunes' menu.
There is a row there saying "Apple ID Balance". -
Why don't songs that I have purchased show under the "Purchased" section in the I-tunes Store? I have purchased a large quantity & it only shows 2.
vlonnon1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
tt2 -
How can I verify credit for an itunes card that has already been redeemed? My Grandson and I both redeemed itune cards on our shared account about the same time. There isn't a credit balance after his purchase?
Have you checked the account's purchase history to see if anything could have used up the balance : See your purchase history in the iTunes Store - Apple Support ?
If there aren't any purchases then try logging out and back into the account (e.g. on your iPad tap on your id in Settings > Stores and then log back in) and see if a balance then shows on it. My account's balance shows at the top right of the store's page on my computer's iTunes, by clicking on my name towards the top right of the iTunes screen, and by logging in to view my account via the Store > View Account menu option. On my iPad devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > Stores and it should show on the screen that you are taken to) -
In-app purchase of Hellfire coins taken out of bank through Paypal, even though there was a balance left over from a gift Card in app store.
Biancasmum wrote:
I transferred $8.50 into the visa debit card. Which made my balance in the card $8.50. I then made an in app purchase for $8.49.
Did you allow for Local Taxes ?
If not... your iTunes Account my be showing that Money is owed.
No one here can see your Account Info as this is a User to User Forum.
Suggest you Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
OR... add another couple of Dollars to your Card and try the Purchase again. -
I recently started my apple I'd account and used my wife's bank card for payment info. I then loaded $75 from iTunes gift cards on the account. I was able to make in app purchases, now its telling me to contact iTunes Store support to complete now? Help
Do what it told you to do.
Contact itunes support
http://www.apple.com/support/itunes/contact/ -
Want to create Apple ID for both my children's IPad's. Tried creating new email account for my son and it will not let me. I want them to be only able to purchase from redeemed gift cards and everytime it asks me to update credit card info on their Ipad.
Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful. -
Can I use iTunes store credit (from a gift card) to purchase an app for a friend?
No.
(71262) -
I just downloaded the T-Pain rEVOLVEr Album from a gift card, but not all the songs were downloaded to my library. Is there a way to finish downloading the remaining songs without purchasing the entire album?
Hey Astrozilla,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues with a couple of songs you recently purchased. It may be that these songs did not download fully, or correctly. The best troubleshooting step may be to delete the songs from your library, and re-download using iTunes in the Cloud (if available in your country).
For more information, see the following:
Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Symptoms
Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
Resolution
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
1. Delete the purchased song that is exhibiting the problem from your iTunes library.
2. Click on the Purchased link in the iTunes Store to view your previously purchased music.
3. Download your previously purchased song from this list.
Note: iTunes in the Cloud, which allows you to download previously purchased songs from the iTunes Store, is not available in every country. Learn if iTunes in the Cloud is offered in your country.
Thanks,
Matt M. -
I
have iphoto for my iMac. Do I have to purchase it for my iPad or is there a way to install it from my iMac?mrnordam,
iOS Apps, and OS X Applications are not interchangeable between iOS and OS X operating systems. -
Is there a way to make a specific purchase of an app for my husband's iPad using my credit card? I don't want to "use up all the credit" he has from a gift card.
Thanks.Hello maggielou,
Thanks for using Apple Support Communities.
When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.
For more information on this, take a look at this article:
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
Best of luck,
Mario -
Is there a way to purchase an app from the App store but not use the money I currently have in my iTunes account from a gift card?
The only way I know is to purchase it as a gift.
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I recently uploaded a gift card with a balance of $25.00, I make a purchase in a game for $5.99 and my balance on my gift card is now $12.18. I did not receive an email confirming the purchase and do not see any activity on my account. Where did my money go? How can I get it returned??
The receipt usually takes more time to receive. I got my receipt from about 7:00pm yesterday at about 10:00pm today.
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Why can't I make an in app purchase on my ipad. I'm trying to buy something for 49.99 and I have 50.00 on my account from a gift card I just bought.
As RG says, if you're in the US, you haven't allowed for the sales taxes charged by your city and state. You'll need to buy something less expensive, add a credit card, or redeem an additional iTunes card.
Regards. -
HT5622 I couldn't purchase free application and my account informed there was a billing problem
I couldn't purchase free application and my account informed there was a billing problem.
Try this:
- go to settings>itunes & app store
- tap on your apple id
- select view apple id
- select payment information
- if you have the option none select it
- select done to the top right
- now try downloading the free app again
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