HT201359 I need to change my password & I've had charges on my account that I did not request

I need to change my password & I have charges on my account that I did not request

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  • I used to be able to email photos from my Lightroom software quite successfully. I needed to change my password several days ago in my gmail account. Now when I try to email photos I receive a message saying "Failed to establish connection with the outgoi

    I used to be able to email photos from my Lightroom software 5.7 for MAC quite successfully. I needed to change my password several days ago in my gmail account. Now when I try to email photos I receive a message saying "Failed to establish connection with the outgoing email server. Please make sure you have entered the email account and password correctly."
    I have been trying to get help from Adobe for 3 days. I have sent a message through "Get Support", 2 days ago, but no one has contacted me. I have tried by phone, but no one will help me. When I purchased Lightroom in May, 2014, I was able to receive phone help. I am now told that I don't qualify because I am not a Creative Cloud customer.   I have been assigned a case number  186291729.
    PLEASE HELP ME FIX THIS PROBLEM

    I, too, have this problem. I see no one is responding with a solution? Hello? Can someone please advise?
    Oh, and, yes, I have manually verified repeatedly that the information I gave to Lightroom is correct, and I still get the same error message when I try to validate.

  • HT4009 I was charged for an app that I did not purchase / did not intend to purchase.  It is very expensive and I need to have the funds refunded.

    I was charged for an app that I did not purchase / did not intend to purchase.  It is very expensive and need to have a refund!

    http://www.apple.com/support/contact/

  • HT201359 Cannot connect to iTunes Store now for 3days, was charged 2xs for an app I   did not purchase.

    iTunes acting up? I was charged for Jurassic park app twice that I didn't order and strangely a password must be entered to order from store from my iPad2. Every time now for 3 days goin on four that I hit error with this order link it goes to a new page that's blank, tries to load for a min. Or two and then says cannot load iTunes Store? I'm wondering now how much has been taken from-my travel card prepay  account associated with this.... So Question...how do u access iTunes Store when this happens? Also when purchased link for problems won't access what to do? Hey I luv dinosaurs with my kiddo but I didn't plan to buy it without trying it for a few first. I got free app, and the next day charged  13 bucks... Wut the heck? HELP

    http://www.apple.com/support/contact/

  • I went to silence my iPhone 5s and had a box pop up--looked like one of those boxes telling me turning on Location Services would help--telling me I needed to change my password within 60 minutes.....I turned the phone off.  Can anyone explain this to me?

    I went to silence my iPhone 5s and had a box pop up--looked like one of those boxes telling me turning on Location Services would help--telling me I needed to change my password within 60 minutes.....I turned the phone off.  Can anyone explain this to me?

    I went to silence my iPhone 5s and had a box pop up--looked like one of those boxes telling me turning on Location Services would help--telling me I needed to change my password within 60 minutes.....I turned the phone off.  Can anyone explain this to me?

  • I forgot my security question answers, but i need to change my password. Help me

    I need to change my password because I let my disgruntled (ex) boyfriend use my account, and I don't want him to charge anything to my card. I made this account year ago back in high school and the answers I've provided for the security questions are apparently incorrect. However, I desperately need to change my account password. How can I recover/write new security questions????????

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT5312 Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

    Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I need to change my password and am having trouble doing so

    I need help changing my password on I touch, how do I do this?

    Password for what?
    What happens when you try?

  • I need to change my password for outgoing mail server but it won't let me

    I Need to change my password for outgoing mail server on iPad 2 but it won't let me change it. I can't send out mail

    I assume that you mean that the setting is grayed out and that is what "it won't let me" means. Have you tried selecting another SMTP server of you have another one available in the settings?

  • HT201359 I want to change the password

    I want to change the password

    you can change the password of <sid>adm user without any issues
    just check the SAP services through services.msc and check with what user it is maintained.It must be with SAPserviceSID,if it is with <sid>adm then you will need to change the password here
    else there must be no impact
    Rohit

  • Need to change iCloud password not apple id

    MY ICloud (email) id and password are different than my Apple ID.  My ICloud (.ME) account has been disabled for security and I need to change my password.  Changing my apple id password does not do it.  How do I change just my Icloud email password?

    I solved it.  I forgot that my email id is actually a 2nd apple id.  Why couldn't one of the experts have explained that when so many people had the same unanswered question?  It was simple.  In the apple id "iforgot" screen, instead of entering my apple id (for Itunes etc.) I entered my .me address. Then changed password to re-enable my email.  Jeez!

  • I forgot the answers to my security questions which I need to change my password for my apple id. What do i do?

    I forgot the answers to my security questions which I need to change my password for my apple id. What do i do?

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (90791)

  • TS2446 im trying to change my password for my apple id but its says that my account has been disabled for security reasons, how can i solve this problem?

    im trying to change my password for my apple id but its says that my account has been disabled for security reasons, how can i solve this problem?

    Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it

  • My iphone 3gs will not connect to itunes and it says that I need to do a system restore. It also says that I need to enter my password on the iphone to connect to itunes but I can not do this because the phone is in emergency phone call mode only.

    My iphone 3gs will not connect to itunes and it says that I need to do a system restore. It also says that I need to enter my password on the iphone to connect to itunes but I can not do this because the phone is in emergency phone call mode only.

    Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
    Unfortunately, the data on your phone is already gone if you're seeing the connect to iTunes logo.

  • I changed the password on my computer for my gmail account, and now new gmail calendar information is not appearing.

    I changed the password on my computer for my gmail account, and now new gmail calendar information is not appearing on my iTouch.

    Go to Settings>Mail>GMail account and update the password for the account

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