HT201359 Suddenly for the past 3 months ,I am unable to buy anything through my visa credit card in iTunes store as well as in google play store, all the transactions are getting declined.But Iam able to buy in other sites using the same credit card. Pls

For the past 3 months I am unable to buy anything in I tune store as well as google play store using visa credit card.
It is getting declined in these stores only.
In all other online stores I am able to buy with the same credit card for eg. in e bay
Guide me.

I can see that this issue has been quite extensive, and frustrating, and I am so sorry for all that has happened societygirl! I would like to help you work this issue out. Please follow & send me a Direct Message, so I can get your account specifics and help finally bring this to a resolution.
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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HT201359 Why i have been billed six times for the same item? Pls help how to refund..

Why i have been billed six times for the same item? Pls help how to refund..

Did you change your card details on your account a number of times when trying to purchase the item, and five of them are temporary store holding charges : http://support.apple.com/kb/HT3702 ?
If they are all 'proper' charges then try the 'report a problem' link to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Ive just updated itunes and now i cant view any items in the itunes store, all that appears are the names of the songs or films under blue boxes, any ideas would be greatly appreciated thanks

ive just updated itunes and now i cant view any items in the itunes store, all that appears are the names of the songs or films under blue boxes, any ideas would be greatly appreciated thanks

are you signed in? do you have an account setup with itunes store?
did you authorize the computer?

Please can anyone help me to download some apps for my iphone .. i am simply not able to log in to the itunes store , when i enter my apple id it says that it has not yet been used with the itunes store

please can anyone help me to download some apps for my iphone .. i am simply not able to log in to the itunes store , when i enter my apple id it says that it has not yet been used with the itunes store

Ok, you should generally only get this when you are converting your ID to an iTS account for the first time.
Sign into iTunes with your Apple ID and you should get this.... IRC once you agree or accept it's now an iTS account and you wont get that again.

I'm stuck I've just been charged for the same purchase twice but when I go to report it, I get a message telling me that I can't connect to iTunes!;( I'm totally confused because I've done everything I could think of to try! Can u help

Please can you help me, I'm stuck!
It all start when I purchased some coins for the Facebook game bejewelled & it's gone down hill from there.
First after putting my password I got a message telling me my purchase was unsuccessfull then was prompted to put my password in again which I did & a message flashed up for a second saying something about my purchase being successful but not downloaded but soon after my coins appeared so I didn't think much more of that. UNTIL I got emails showing my purchase, which would fine as nothing is free but I realised I had been invoice twice for the same purchase, so I panick think how can I can my money back, so I clicked on the report a problem highlight in blue & I'm transferred to iTunes, after a short while a message pops up telling me I can't connect to iTunes.
I've tried lots of different ways to fix this but had no joy, I can't seem to get onto iTunes to get any suport either but it's still letting purchase stuff & look & purchase music & apps though iTunes, I've reset my device & also plug into my laptop, checked all my settings on the device etc:-
I've ran out of ideas, CAN YOU HELP!;)
Thanks

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

HT4436 I am using IOS 4.1 in Ipod touch. I would like to take my data back using icloud. I am not able to enable icloud in to my ipod touch. please help me for the same.

I am using IOS 4.1 in Ipod touch. I would like to take my data back using icloud. I am not able to enable icloud in to my ipod touch. please help me for the same. Basically I am trying to take back to upgrade my ios to 5 or 6 version.

You can't back up to iCloud until you update to iOS 5 or higher. You will have to back up your iPod on your computer using iTunes. Update iTunes on your computer to the latest version, then connect your iPod to your computer, open iTunes, if iTunes give you a pop-up asking if you want to update your iPod, decline. Then click on the name of your iPod in iTunes, go to File>Devices>Transfer Purchases to transfer any purchased media to your iTunes library. Next, go to the Summary tab of your iTunes sync settings and click on Back Up Now to back up your iPod on your computer.
When it's done backing up, click on Check for Update (or Update) on the Summary tab of your iTunes sync settings. Allow your iPod to update, and leave it connected to your computer. At the end, it will restart and give you the option to restore to the iTunes backup you made earlier. Choose this option to restore your backup and sync your apps and other iTuens media to your phone.
This process is outlined in this article: http://support.apple.com/kb/HT4972, under "If you are attempting to update using a Mac or PC with which you normally sync".

HT204409 I am unable to connect to my Wi-Fi at home, but am able to connect at work. Using my new iPad 4G with cellular and a Motorola SBG6580. My iPad 3G Wi-Fi only connects just fine; the 4G just "spins the gear."

I am unable to connect to my Wi-Fi at home, but am able to connect at work. Using my new iPad 4G with cellular and a Motorola SBG6580. My iPad 3G Wi-Fi only connects just fine; the 4G just "spins the gear."

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT1657 i rented a move from iTunes...i was on a plane and tried to watch it, but got a message that there was a problem in accessing the iTunes store. i had a wifi connection, but had to buy internet access to watch the movie. is this normal?

i rented a movie from itunes. i was on a plane when i tried to access it...but got an error message saying "cannot access itunes store". i had a wifi connection but had to purchase internet to watch the movie on the plane. never had this problem with my ipad and never have it when i download tv shows. what's the deal with movies?

It's not normal, presuming that the movie downloaded completely, but it has come up from time to time. I've not been able to figure out from the various posts why rentals work for most but in some cases insist on a connection to the iTunes store. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to report the issue to the iTunes Store. Perhaps they can provide an explanation, though you may just get canned and rather inapplicable replies about how to rent or download.
Regards.

I want to swap my 3rd generation 64gb 3G ipad, for the same as a mini. However cellular is confusing me, can I get 3G on a cellular ipad? Please help

I want to swap my 3rd generation 64gb 3G ipad, for the same as a mini. However cellular is confusing me, can I get 3G on a cellular ipad? Please help. Want to put the sim I take out of the ipad into the mini. On the apple shop website, the cellular model is £100 more expensive then the 3G one, however in currys it only sells cellular. I do not want to make a mistake it's a lot of money.

3G and cellular are different ways of referring to the same thing, they can use the mobile networks for data. The cellular/3G models are £100 more than the wifi-only version.
The 3rd gen iPad uses a micro-sim card, the Mini iPads use smaller nano-sim cards, so you won't ba able to use the same sim card.
Sim cards used in each device : http://support.apple.com/kb/HT5554

Can I buy multiple AppleCare services for the same device?

I'm buying an IPhone here in US, but I'm going to Brazil for a long time.
Must I buy AppleCare in Brazil in order to have warranty insurance there? Is it possible to buy AppleCare+ in US and also in Brazil, for the same IPhone?

As said in another of your posts, the warranty is only valid in the US on a US purchased iPhone...you cannot purchase AppleCare for it in Brazil. You can only buy AppleCare+ warranty extension in the US since that is the country of origin of the iPhone.
To get warranty coverage in Brazil, you need to purchase the iPhone in Brazil.

I bought an application 10 months ago. When I did an update on my ipad, I needed to re-download, and Apple charged again for the same Applicative.

I bought an application 10 months ago. When I did an update on my ipad, I needed to re-download, and Apple charged again for the same Applicative.

Did you follow the directions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Hello Experts., I would like to use only Lightroom but current set up by Adobe will force me to get Photoshop along with Lightroom. Is there any way where I can get only Lightroom and pay for the same.

In the present set up by Adobe if one need Lightroom alone, they have to get and pay for Photoshop also Which I am not interested. Is there any way I can get only Lightroom.? Please help.

Just for clarity, the strict answer to your question is "no": you can't get just Lightroom for the same price as the Lr/Photoshop Creative Cloud (CC) bundle.
You can buy a stand-alone licence for Lightroom alone - that's what Don and Elie have helped you to find - but the pricing (and licencing) arrangements are entirely different to those which make up the CC bundle.
Note too, it's likely that Lightroom 6 will be coming before long (although how long is not known): you will almost certainly have to pay for the upgrade to Lr 6 if you're on a stand-alone licence, whereas moving from 5 to 6 (and to 7 and to...) is included in the price of the bundle.

HT1390 Why do I get a different movie price for the same movie on my iPad and iPhone. And 1 device says I can rent it but the other doesn't ,.?

Why do I get a different movie price for the same movie on my iPad and iPhone. And 1 device says I can rent it but the other doesn't ,.?

Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security, (including anti-phishing and redirects) (Full information about Open DNS is here: http://www.opendns.com/home/nobloat ) and further independent information can be read here:
http://reviews.cnet.com/8301-13727_7-57338784-263/free-dnscrypt-tool-enhances-ma c-web-security/?tag=mncol;txt
and here:
http://www.macworld.com/article/1146064/troubleshootdns.html?t=234
Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:
208.67.222.222
208.67.220.220
(You can also enter them if you click on Advanced and then DNS)
Sometimes reversing the order of the DNS numbers can be beneficial in cases where there is a long delay before web pages start to load, and then suddenly load at normal speed:
http://support.apple.com/kb/TS2296

HT201303 Dear iTunes Store Support, I have an Apple ID but I can not buy the application because my Apple ID has been disabled.

Dear iTunes Store Support, I have an Apple ID but I can not buy the application
because my Apple ID has been disabled. Please enable my account so I can buy the application. 1) My account information:
Apple ID: ****
2) I do not have a credit card that was used a few free gift code redeem found on the internet, and some free application only.
A few free applications that I bought last:
quickoffice, papago..
Thank you for your support,
<Email Edited By Host>

These are user-to-user forums, you are not talking to Apple here - I've asked the hosts to remove your account id from your post.
Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT204088 ive been billed twice for the same app ie the Sun monthly sup

Ive been billed twice for the same month for the sun monthly subcription how do i get my money back?

Hi..
First, turn off the subscription until the matter is cleared up > iTunes Store: Purchasing and managing auto-renewing subscriptions
FYI, Apple's policy states that, "all sales are final" > iTUNES STORE - TERMS AND CONDITIONS
However, since you were billed twice, try contacting the app developer here > http://www.thesun.co.uk/sol/homepage/article296174.ece

HT201359 Suddenly for the past 3 months ,I am unable to buy anything through my visa credit card in iTunes store as well as in google play store, all the transactions are getting declined.But Iam able to buy in other sites using the same credit card. Pls

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