HT201363 I do not remember the questions? How do I find?

I do not remember the answer to my questions, how can I find? Please help me. I'm deaf. I really appreciate the help you gave me. 

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104936)

Similar Messages

  • TS1424 hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up

    hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT5570 I do not remember the questions from my Apple ID to reset password

    I do not remember the questions from my Apple ID to reset password

    Hi Dima,
    If you are having issues with the Apple ID security questions, you may find the following articles helpful:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    Apple Support: Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    Regards,
    - Brenden

  • HT5312 I have a problem in my seat did not remember the questions and ask you to send it

    I have a problem in my seat did not remember the questions and ask you to send it

    We are fellow users and cannot alter your security questions...you need to contact Apple support at an appropriate number found in http://support.apple.com/kb/HE57 and then ask to speak with someone in account security.

  • When I bought the program asks enter Albasword and when enter Albasword turned into questions , and I do not remember the questions is the best teacher

    When I bought the program asks enter Albasword and when enter Albasword turned into questions , and I do not remember the questions is the best teacher

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (88705)

  • I do not remember the questions my ID, I was wrong several times and now is blocked, what do?

    I do not remember the questions my ID, I was wrong several times and now is blocked, what do?

    Security questions:
    https://discussions.apple.com/thread/4533485?tstart=0

  • Lost a very important note from the iphone how can i find it ?

    lost a very important note from the iphone how can i find it ?

    Launch JuicePhone. You should see a list of backups. Select the one that's most likely to contain the note you want to recover (again, you should make a copy of the backup in case something goes wrong). Select where you want the extracted files to go and click "Complete". Then go to the folder containing the extracted data and you can find the data file and see if you can extract the data you need.
    If you were using the included Notes application, the file will be notes.db in Home/Library/Notes. You can open the file in Text Edit and try and extract the note text from amongst the code, or you since it's an Sqlite3 database, you can try a database browser that can view Sqlite3 databases.
    Regards.

  • I gave my iphone 4 to a friend and it is disabled without a sim card and i do not remember the passcode, how can i recover this

    i gave my phone to a friend and it is disabled, doesn't have a sim card. I do not remember the passcode to unlock the phone, is there any way to reset it

    Restore the iphone as new

  • TS2446 I was buying a song on itunes and I havent bought one on this computer  before and I do not remember the questions I answered so it is now locked what do I do?

    I was buying a song on itunes and I havent bought one on this computer before. It asked me some questions and I do not remember what i put the first time and now it is locked. What do i do?

    To re-identify an incorrectly identified CD: "Insert the CD and select it in iTunes, then menu Advanced > Get CD track names. It should requery the Gracenote database and let you pick the correct album." - https://discussions.apple.com/message/18901866

  • HT201363 I do not remember the answer to my secret. my account no reset email

    I have read through the instructions to get the secret answer. but my account does not reset the secret answer to email. Please help me reset the email.

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (112374)

  • When I try and buy apps for my mac, it is asking me to answer questions that i gave the answers to years ago...I do not remember the answers, how can i get around this?

    Someone help me, I need to download Apps for college.

    I refer you to a very good Apple information page on this subject. 
    https://discussions.apple.com/docs/DOC-4551

  • My ID account has been locked ,  i could not remember the questions , poease contact me back aspa

    My account is locked , i have no idea what the security questions are ...
    Please , i also have my gift card and now , it must be trash do to the fact that its locked.

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106323)

  • I'm trying to restore my Ipod touch from a backup however I don't remember the password, how do I find out what the password is?

    My ipod was sent into reset mode when it was pluged into my bf's computer. I pluged it into my computer where itunes is and itunes said I had to reset it, so I did and now I'm trying to restore it from a back up in itunes. Which I didn't know exsisted and didn't set up but it's locked with a password and I have no idea what the password is. Is there a way for me to find out?

    - If the backup has a password (called encrypted backup) then you either have to remember password or correctly guess the passcode or set up the iPod as new.
    - A fw other users have reported the same problem. Tyr using other passwords like your Apple ID PW:

  • HT201303 I hot Remember the questions for the confirmation of the Apple store

    I not Remember the questions for the confirmation of the Apple store and I can make purcheses

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

  • HT201363 I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fi

    I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105412)

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