HT201363 Security question forgoten

I have tryed a bilion times to send verification security question on my mail but there is nothing after it says ur answer has been sent in ur e-mail adress,i have 40dollars on my accaunt and i can't use them because of this issue,please help

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106518)

Similar Messages

  • HT201363 Security questions and answers

    i need help sending my security questions and answers to my email, it says theyve been sent but i recieve nothing in my email and ive checked all folders

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • HT201363 security questions problem

    Dear Customer Support
    i am unable to recall the answers for my security questions and i do not have a rescue email to help me do so.can you please help me reset my answers?
    thank you

    You need to contact Apple and not the people on these boards. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (93870)

  • HT201363 security question and back up email

    Hello,
    I would like to change the security questions on my account. The thing is, i made my account long time ago and i don't remember the answers nor the backup email.
    Any help is much appreciated.

    Contact Apple Support to have your Security Questions reset:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • HT201363 Security questions: the email that is supposedly sent never arrived so i couldn't change my security questions

    the email that is supposedly sent never arrived so i couldn't change my security questions.

    Be sure you check all your email accounts. Also, be sure to check in the Spam mailboxes.
    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • HT201363 SECURITY QUESTION ERROR

    Dear Reader
    I have forgotten my security questions for my apple ID. So I sent myself an email, which shoul tell me how to make new questions, but i did not get it. Everybody tells me, that I must send it to my recover email, but i doont have a recover email. So now I just don't know what to do. Could anybody help me please?
    Thank You

    You can only set up and/or change a Rescue Email Before you forget the questions/answers.
    pavlosfromche wrote:
    I have forgotten my security questions for my apple ID. ... i doont have a recover email.
    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions

  • HT201363 security questions

    I do not have access to my alternate email address for my security questions and I have no idea how to change it. I tried the email tab and it did change the alternate email for my security questions. Help please!

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106529)

  • HT201363 security questions to help you

    Dear Sir,
    I forgot my 2 security questions to log in in to my Apple store.
    I couldn't use my credit of Apple card.
    can you please advice me
    you can send your support response on my address
    [email protected]
    thanks for your support

    Hello J3nyf3r,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    If you decide not to provide a rescue email address, you can't reset your security questions and answers yourself later in the event you can't remember the answers to your questions. You'll need to contact iTunes Store supportto have your questions and answers reset.
    Have a nice day,
    Mario

  • HT201363 Security question help

    If you forgot your answers to your security questions, the give you options on how you can fix it, but there is no option on if u have three security questions, but don't have a rescue email adress. Can someone pls help me?!?!

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98979)

  • HT201363 security question reset help needed

    how can i reset my security questions if i can't remember the answers to the original ones?  i am trying to purchase a song, have money in my account, but can't answer the security questions.  help

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I have forgoten my security questions which were made in fifth grade.  I am sending the reset to my email, but I do not see it.

    I have forgoten my questions which were made in fifth grade.  I am sending the reset to my email, but I do not see it.  I have 2 emails, but neither of them have it.  I just want to be able to buy something on my new iphone

    Unless the email is in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (125971)

  • HT5312 i forgoten my Apple ID security question can u reset it for me please asap

    can u help me to move on as I forgoten my apple id security question

    We are fellow users here on these forums, you're not talking to iTunes Support or Apple.
    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT5570 I have forgoten the security questions,i have tryed ewerithing to reset all of the instructions i have recived from the apple support team. I still can not reset the questions. Can some body please help me to reset them. Thank you and best regards

    I have forgoten the security questions,i have tryed ewerithing to reset all of the instructions i have recived from the apple support team. I still can not reset the questions. Can some body please help me to reset them. Thank you and best regards

    Since this is a user-to-user support forum, there isn't much we can do other than refer you to the following instructions and as noted in the instructions, then to Apple Support if you can't reset as shown in the instructions: If you forgot the answers to your Apple ID security questions

  • HT201363 forget security question, what should i do ??

    Hi All, i have forgoten my security question, what should i do, and the log in to apple ID,
    can't even do qny reset featuree ...
    Please help

    http://support.apple.com/kb/HT5312
    -If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    -If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    -If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
    HTH

  • TS2446 my apple id has been blocked as i entered my security questions wrong several times but i have forgoten my security questions

    i have forgoten what i put for my security questions please help?
    Martin

    You can't send the reset email to your primary email address, it can only be sent to your rescue email account. If you can't get access to that email account then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : Contact Apple for help with Apple ID account security
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then update your rescue email address to an account that you have access to for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
    Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

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